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Zolucky

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

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105,437 reviews

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Virginia
2 reviews
0 helpful votes
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Whole Experience
April 8, 2021
Updated review

I was able to order the top with no issues. I really liked the way it looked on their website. However, I would not have ordered this had I realized it was shipping from overseas. It seemed to take forever to arrive. That saying, "slow boat from China" proved to be true. And the top did not look as good as it did on the website. It wasn't cheap looking or anything like that. The fabric was heavy and it seemed well made. It was not a look and feel I liked after I received it. Had it not been from China, I would probably have returned it.

Date of experience: March 8, 2021

Website
March 16, 2021
Previous review

It just seemed like the webpages were all over the place. Click on the link to a garment and you seemed to land at the bottom of the requested page instead of the top. I finally got the hang of it, but it is still an aggravation. And the bar that appears at the bottom of the screen saying add to cart is easy to hit because it is so unexpected. I had to go to the cart and delete an incorrect size and item a couple of times.

Date of experience: February 14, 2021
Connecticut
1 review
0 helpful votes
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Lies and more lies
April 8, 2021

By Google;

Zolucky.com is a scam clothing website I bought from recently... Additionally, their review section on the website doesn't even work as you can't put in a product or order number in order to actually leave a review on an item, so it's impossible to leave a bad review and all the good reviews are likely fake. Jul 28,2020

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 8, 2021
California
1 review
0 helpful votes
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Very nice merchandise!
March 8, 2021
Updated review

I hope all arrives and that it will not take too long! Thanks

Date of experience: March 8, 2021

Very nice merchandise!
February 11, 2021
Previous review

I hope all arrives and that it will not take too long! Thanks

Date of experience: February 11, 2021
Florida
1 review
0 helpful votes
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BEWARE!
April 7, 2021

Items ordered were NOT as pictured on their website very dull colors and arrived 3 months after order was placed. Subpar on every level. Will never order from them again!

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 8, 2021
New York
1 review
1 helpful vote
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I received my dress quickly and it is exactly as it is shown on the website. It fits me perfect! Its fabric is not translucent and denotes its quality

Date of experience: March 8, 2021
Illinois
1 review
1 helpful vote
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I have tried a large number of shopping websites, however this one was exceptional among other encounters I have had. Many clothes, High quality and many styles, Also, the lowest costs. Really suggested, I have requested some tops for myself and my sister. Thank you very much.

Date of experience: March 8, 2021
Illinois
1 review
0 helpful votes
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The jackets, cardigans, and scarves here are super good at this online boutique! They have a soft texture, and a very cozy and warm feeling,

Date of experience: March 8, 2021
Florida
1 review
0 helpful votes
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What I like most about this website are its dresses and summer clothes, the fabric is good, cottony feeling and very well made.

Date of experience: March 8, 2021
Wisconsin
1 review
0 helpful votes
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I can't stop shopping on this website! Free shipping on orders over a certain value. The prices are very affordable.

Date of experience: March 7, 2021
Texas
1 review
0 helpful votes
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Just perfect.
April 6, 2021

Lovely affordable items, friendly website with fast delivery. I enjoy shopping online at zolucky, somehow I get addicted.

Date of experience: March 7, 2021
California
1 review
0 helpful votes
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If something goes wrong, out of stock, shipping delayed, etc., we will always apologize or compensate for the inconvenience. I know that I can count on this online boutique to solve any situation and help me with a query and, obviously, to get the latest in fashion clothes easily on the internet! A very reliable website :)

Date of experience: March 7, 2021
California
1 review
0 helpful votes
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It's really great. I really love buying clothes from this online boutique. The main attractions of this website are excellent customer service, very cheap rates, top quality clothing, etc. Thanks for your excellent service.

Date of experience: March 7, 2021
West Virginia
1 review
0 helpful votes
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I have recently ordered two shorts. Delivery time was 13 days, but I arrived earlier than I expected. The quality of the clothes is really impressive. I am very satisfied with all the items that I order in this online boutique, quality, size and price.

Date of experience: March 7, 2021
Illinois
1 review
0 helpful votes
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New favorite online clothing shopping site for me. As selection, low prices and return policy (which hopefully I won't need). Excellent!

Date of experience: March 7, 2021
California
1 review
0 helpful votes
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My only protest is that I currently can't seem to see a maternity area. You need to take a look at everything and see what can work. There are such good deals that I plan to buy to prepare after giving birth, which is magnificent.

Date of experience: March 6, 2021
California
1 review
0 helpful votes
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Splendid website!
April 5, 2021

No inconvenience and I discovered my PERFECT dress. I assure you they have so much to choose from that no one else will buy your dress hahahaha.

Date of experience: March 6, 2021
Greece
1 review
0 helpful votes
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The worst site ever
April 5, 2021

Don't ever buy anything from these mother$#*!ers. The clothes are awe full and the quality. If you want to return them it's very difficult and you can't find any information. DONT BUY ITS A SCAM!

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 6, 2021
Jules R. — Zolucky Rep
over a year old

Thank you for your feedback. Please accept our sincere apology for any inconvenience this matter may have caused you.

We have been working hard to improve our products and services.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

Any problems, you can email [email protected] or chat with us online for further help.

Zolucky is a trustworthy online shopping store.
We commit to provding a better shopping experience to consumers.

Have a good day!

Washington
1 review
0 helpful votes
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This place has amazing clothes! I would be very supportive of it in case you like modern and beautiful clothes, or accessories.

Date of experience: March 6, 2021
New York
1 review
0 helpful votes
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The best clothing store on the internet where you will find everything that you did not have in your closet! In fact, even the smallest research on this online boutique will make you love every purchase.

Date of experience: March 6, 2021
New York
1 review
0 helpful votes
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I purchased seven items from Zolucky. None of the items fit and they were all of very poor quality. So I tried to return the items and was told I had to pay for the shipping back to CHINA! The shipping was going to cost about half of the total invoice. They told me to keep the merchandize and they would refund me half of my money. Never happened! So I wrote a bad review and they said "If you take down the review, we will make sure your money is refunded." NEVER HAPPENED! This is the worst website I have ever dealt with. They must be paying people to write good reviews because it is a scam. SAVE YOUR MONEY!

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 6, 2021
Jules R. — Zolucky Rep
over a year old

Thank you for your feedback. Please accept our sincere apology for any inconvenience this matter may have caused you.

We have been working hard to improve our products and services.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

Any problems, you can email [email protected] or chat with us online for further help.

Zolucky is a trustworthy online shopping store.
We commit to provding a better shopping experience to consumers.

Have a good day!


This company is the worst!
February 11, 2021
Previous review

The clothes do not fit true to size and you have to pay return postage to China for returns! It is more expensive than the clothes I purchased. None of the clothes fit and now I am stuck with them. Terrible experience! I will never shop with them again!

Date of experience: January 12, 2021