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The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
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I was able to order the top with no issues. I really liked the way it looked on their website. However, I would not have ordered this had I realized it was shipping from overseas. It seemed to take forever to arrive. That saying, "slow boat from China" proved to be true. And the top did not look as good as it did on the website. It wasn't cheap looking or anything like that. The fabric was heavy and it seemed well made. It was not a look and feel I liked after I received it. Had it not been from China, I would probably have returned it.
It just seemed like the webpages were all over the place. Click on the link to a garment and you seemed to land at the bottom of the requested page instead of the top. I finally got the hang of it, but it is still an aggravation. And the bar that appears at the bottom of the screen saying add to cart is easy to hit because it is so unexpected. I had to go to the cart and delete an incorrect size and item a couple of times.
By Google;
Zolucky.com is a scam clothing website I bought from recently... Additionally, their review section on the website doesn't even work as you can't put in a product or order number in order to actually leave a review on an item, so it's impossible to leave a bad review and all the good reviews are likely fake. Jul 28,2020
I hope all arrives and that it will not take too long! Thanks
I hope all arrives and that it will not take too long! Thanks
Items ordered were NOT as pictured on their website very dull colors and arrived 3 months after order was placed. Subpar on every level. Will never order from them again!
I received my dress quickly and it is exactly as it is shown on the website. It fits me perfect! Its fabric is not translucent and denotes its quality
I have tried a large number of shopping websites, however this one was exceptional among other encounters I have had. Many clothes, High quality and many styles, Also, the lowest costs. Really suggested, I have requested some tops for myself and my sister. Thank you very much.
The jackets, cardigans, and scarves here are super good at this online boutique! They have a soft texture, and a very cozy and warm feeling,
I can't stop shopping on this website! Free shipping on orders over a certain value. The prices are very affordable.
Lovely affordable items, friendly website with fast delivery. I enjoy shopping online at zolucky, somehow I get addicted.
If something goes wrong, out of stock, shipping delayed, etc., we will always apologize or compensate for the inconvenience. I know that I can count on this online boutique to solve any situation and help me with a query and, obviously, to get the latest in fashion clothes easily on the internet! A very reliable website :)
It's really great. I really love buying clothes from this online boutique. The main attractions of this website are excellent customer service, very cheap rates, top quality clothing, etc. Thanks for your excellent service.
I have recently ordered two shorts. Delivery time was 13 days, but I arrived earlier than I expected. The quality of the clothes is really impressive. I am very satisfied with all the items that I order in this online boutique, quality, size and price.
New favorite online clothing shopping site for me. As selection, low prices and return policy (which hopefully I won't need). Excellent!
My only protest is that I currently can't seem to see a maternity area. You need to take a look at everything and see what can work. There are such good deals that I plan to buy to prepare after giving birth, which is magnificent.
No inconvenience and I discovered my PERFECT dress. I assure you they have so much to choose from that no one else will buy your dress hahahaha.
Don't ever buy anything from these mother$#*!ers. The clothes are awe full and the quality. If you want to return them it's very difficult and you can't find any information. DONT BUY ITS A SCAM!
The best clothing store on the internet where you will find everything that you did not have in your closet! In fact, even the smallest research on this online boutique will make you love every purchase.
I purchased seven items from Zolucky. None of the items fit and they were all of very poor quality. So I tried to return the items and was told I had to pay for the shipping back to CHINA! The shipping was going to cost about half of the total invoice. They told me to keep the merchandize and they would refund me half of my money. Never happened! So I wrote a bad review and they said "If you take down the review, we will make sure your money is refunded." NEVER HAPPENED! This is the worst website I have ever dealt with. They must be paying people to write good reviews because it is a scam. SAVE YOUR MONEY!
Thank you for your feedback. Please accept our sincere apology for any inconvenience this matter may have caused you.
We have been working hard to improve our products and services.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store.
We commit to provding a better shopping experience to consumers.
Have a good day!
The clothes do not fit true to size and you have to pay return postage to China for returns! It is more expensive than the clothes I purchased. None of the clothes fit and now I am stuck with them. Terrible experience! I will never shop with them again!
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!


Thank you for your feedback. Please accept our sincere apology for any inconvenience this matter may have caused you.
We have been working hard to improve our products and services.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store.
We commit to provding a better shopping experience to consumers.
Have a good day!