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Zolucky

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,437 reviews

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California
1 review
0 helpful votes
Follow Mailena D.
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I love this website.
April 15, 2021

I had bought them previously before the pandemic, the blouse and skirt set was beautiful and perfect. This time I bought a plus size shirt, I was really impressed with how quickly it came. It is also beautiful and fits me well. Some tips when shopping online to avoid disappointment: always add a size to your usual size, then the clothes will fit you well.

Date of experience: March 16, 2021
Florida
1 review
0 helpful votes
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DON'T BUY FROM THIS COMPANY
April 15, 2021
Updated review

I placed my order on 1/28/21 and received it over 6 weeks later on 3/15/21, ridiculous. After I wrote my initial review I got an email explaining their shipping cost and asking me it change my review from 3 stars to 4 stars BEFORE I had even received the shirts. The shirts are poor quality, the sizes are way out of wack, just a waste of time and money all the way around. Do yourself a big favor and shop elsewhere!

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 16, 2021

Shipping
February 27, 2021
Previous review

Shipping is long and expensive

Date of experience: January 28, 2021
Washington
1 review
0 helpful votes
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I have bought quite a few clothes on this website and they have been excellent! Fast shipping and true to size. The clothes look exactly like the picture.

Date of experience: March 16, 2021
North Carolina
1 review
0 helpful votes
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I've tried this site several times now, and each item has been ill-fitting and not nearly so nice as it looked online. And they make it difficult to do returns. I've learned my lesson - no more Zolucky for me no matter how good the pictures look!

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 15, 2021
Texas
1 review
0 helpful votes
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They have a range of quality clothing :) It has a variety of styles and prices to suit everyone's needs. Returning and exchanging is an easy process. There are so many clothing designs to choose from that you could spend hours and days perusing them! I know I will probably find more than I bargained for in this online boutique!

Date of experience: March 15, 2021
California
1 review
0 helpful votes
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I was so excited to find great clothes at this online boutique, it's really easy to search and buy and the shipping is so cheap. I love!

Date of experience: March 15, 2021
Arizona
1 review
0 helpful votes
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They make it easy
March 15, 2021
Updated review

Thanks for making pretty items at affordable prices.

Date of experience: March 14, 2021

They make it easy
March 14, 2021
Previous review

Thanks for making pretty items at affordable prices.

Date of experience: March 14, 2021
California
1 review
0 helpful votes
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It's an amazing online clothing store! I love everything I order here! The prices are excellent and the quality of them is incredible. I always find what I need!

Date of experience: March 14, 2021
Illinois
1 review
0 helpful votes
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I love the clothes on this website so much that I went back to buy a dress and a pair of shoes. Everything is of good quality and the shoes are very comfortable.

Date of experience: March 14, 2021
California
1 review
0 helpful votes
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I just made my second purchase today and I am quite excited because my first package arrived in perfect condition and faster than I expected. The prices are great and I like that they have a great variety of clothes with the ease of ordering online!

Date of experience: March 13, 2021
GB
1 review
0 helpful votes
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Good quality clothes and a really good team that takes care of the customers. I have been shopping on this website for a few months now with no problems or complaints.

Date of experience: March 13, 2021
California
1 review
0 helpful votes
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Good Stuff. Great style. Mind blowing color palette...
March 13, 2021
Updated review

I love your fashion look; the colors are very a very 60s counterculture vibe. Great designs. As a transfeminine person, I feel I can buy your stuff and feel confident that it will always make me feel totally feminine, and completely outre in terms of presentation.
In short, it is absolutely jagged in terms of sophistication and the feel of being gay and transfem.
I love it.

Date of experience: March 12, 2021

Good Stuff, Expensive shipping
April 10, 2021
Previous review

I like your stuff, shipping is still to expensive--other on-line retailers ship for way less. Are you sure holing up with a big outfit like UPS or even the USPS to handle your outgoing stuff for a lower bulk rate?
Just a thought,,,

Date of experience: March 11, 2021

Shipping too expensive
April 9, 2021
Previous review

I like your stuff, but paying $11 to ship a $20 item is absurd--and way to expensive. Count me out from now on...

Date of experience: March 10, 2021
Virginia
1 review
0 helpful votes
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First time purchase
March 12, 2021
Updated review

I've been seeing items offered and decided to order something. Quick and easy. Very disappointed with the product. Not true to size.

Date of experience: March 12, 2021

First time purchase
February 21, 2021
Previous review

I've been seeing items offered and decided to order something. Quick and easy.

Date of experience: February 21, 2021
Washington
1 review
0 helpful votes
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Perfect experience on this website. Fast shipping, the packaging is correct, beautiful and neat. My dress is exactly what I expected in color and material.

Date of experience: March 12, 2021
Washington
1 review
0 helpful votes
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ZoUnlucky :(
March 11, 2021

I bought clothes for 4 people in my family: me, my husband, 33 year old son and 29 year old daughter. Blouses sized L and 2X turned out to be identical in size. Men's corduroy pants sized XXL, were closer to a men's size L. The cotton-polyester blend fabrics were 95% polyester and only 5% cotton, very cheap fabric (the description of one of the T-shirts says "Printed Cotton-Blend Letter Men's Fashion Print Tee"). Colors were not always true to the pictures shown. I ordered 10 items. The items received came in 4 different shipments. 2 items are still missing. All items have been billed for. It has now been more than 40 days since my order was placed. Their invoice is unclear. I'm not sure if the unreceived items are out of stock and cancelled, but still billed.

One of the tops fit my daughter well and looks cute. A 10% success rate isn't very good. Some of the ill-fitting clothes were final sale and not returnable. Overall, this purchase has been an expensive disaster!

Date of experience: March 11, 2021
Texas
1 review
0 helpful votes
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They are crooks and send things you do not order and wat you to pay shipping for sending them back. I will take their payment back on my credit card.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 11, 2021
Texas
1 review
0 helpful votes
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Unique Selection of Product
March 11, 2021
Updated review

Had a great Experience picking out Fun and exciting pieces, that will be perfect for my trip in the Tropical Island. Can't wait to get my order.
I Thank You.

Date of experience: March 11, 2021

Unique Selection of Product
March 10, 2021
Previous review

Had a great Experience picking out Fun and exciting pieces, that will be perfect for my trip in the Tropical Island. Can't wait to get my order.
I Thank You.

Date of experience: March 10, 2021
California
1 review
0 helpful votes
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I am so obsessed with this online boutique. I can't think of a more stylish and addictive way to dress up and look pretty. Also, their customer service is really friendly. Now I have bought it 5 times this year and I can say that it has been really satisfactory. Now I'm in love with a red dress... They really make me feel like a princess.

Date of experience: March 11, 2021
Illinois
1 review
3 helpful votes
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Buyers beware! I have ordered twice from this company. I only did it again to give a second chance. The products I recieved do not match the products description or picture. Wrong colors, wrong sizes, unfinished hemlines, wrong materials. It seems they are stealing designs and remaking very poor copies. As far as I can tell they are making bad knock offs and digitally printing on weird shiny spandex material. Oh did I mention that everything is weird shiny spandex. Think you ordered a sweater? Nope it's spandex. Think you ordered a linen dress? Nope its more spandex with terrible oversized prints. And getting a refund is impossible since you have to ship back to china and costs more than the crap you bought. Never again! Horrible experience! This place needs to be shut down!

Date of experience: March 10, 2021
Virginia
1 review
0 helpful votes
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Great clothes
March 11, 2021
Updated review

I love all the designs and colors of the clothes. And I like the size match right there on every product.

Date of experience: March 10, 2021

Great clothes
March 10, 2021
Previous review

I love all the designs and colors of the clothes. And I like the size match right there on every product.

Date of experience: March 10, 2021