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The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
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I had bought them previously before the pandemic, the blouse and skirt set was beautiful and perfect. This time I bought a plus size shirt, I was really impressed with how quickly it came. It is also beautiful and fits me well. Some tips when shopping online to avoid disappointment: always add a size to your usual size, then the clothes will fit you well.
I placed my order on 1/28/21 and received it over 6 weeks later on 3/15/21, ridiculous. After I wrote my initial review I got an email explaining their shipping cost and asking me it change my review from 3 stars to 4 stars BEFORE I had even received the shirts. The shirts are poor quality, the sizes are way out of wack, just a waste of time and money all the way around. Do yourself a big favor and shop elsewhere!
I've tried this site several times now, and each item has been ill-fitting and not nearly so nice as it looked online. And they make it difficult to do returns. I've learned my lesson - no more Zolucky for me no matter how good the pictures look!
They have a range of quality clothing :) It has a variety of styles and prices to suit everyone's needs. Returning and exchanging is an easy process. There are so many clothing designs to choose from that you could spend hours and days perusing them! I know I will probably find more than I bargained for in this online boutique!
I was so excited to find great clothes at this online boutique, it's really easy to search and buy and the shipping is so cheap. I love!
It's an amazing online clothing store! I love everything I order here! The prices are excellent and the quality of them is incredible. I always find what I need!
I just made my second purchase today and I am quite excited because my first package arrived in perfect condition and faster than I expected. The prices are great and I like that they have a great variety of clothes with the ease of ordering online!
Good quality clothes and a really good team that takes care of the customers. I have been shopping on this website for a few months now with no problems or complaints.
I love your fashion look; the colors are very a very 60s counterculture vibe. Great designs. As a transfeminine person, I feel I can buy your stuff and feel confident that it will always make me feel totally feminine, and completely outre in terms of presentation.
In short, it is absolutely jagged in terms of sophistication and the feel of being gay and transfem.
I love it.
I like your stuff, shipping is still to expensive--other on-line retailers ship for way less. Are you sure holing up with a big outfit like UPS or even the USPS to handle your outgoing stuff for a lower bulk rate?
Just a thought,,,
I like your stuff, but paying $11 to ship a $20 item is absurd--and way to expensive. Count me out from now on...
I've been seeing items offered and decided to order something. Quick and easy. Very disappointed with the product. Not true to size.
I've been seeing items offered and decided to order something. Quick and easy.
Perfect experience on this website. Fast shipping, the packaging is correct, beautiful and neat. My dress is exactly what I expected in color and material.
I bought clothes for 4 people in my family: me, my husband, 33 year old son and 29 year old daughter. Blouses sized L and 2X turned out to be identical in size. Men's corduroy pants sized XXL, were closer to a men's size L. The cotton-polyester blend fabrics were 95% polyester and only 5% cotton, very cheap fabric (the description of one of the T-shirts says "Printed Cotton-Blend Letter Men's Fashion Print Tee"). Colors were not always true to the pictures shown. I ordered 10 items. The items received came in 4 different shipments. 2 items are still missing. All items have been billed for. It has now been more than 40 days since my order was placed. Their invoice is unclear. I'm not sure if the unreceived items are out of stock and cancelled, but still billed.
One of the tops fit my daughter well and looks cute. A 10% success rate isn't very good. Some of the ill-fitting clothes were final sale and not returnable. Overall, this purchase has been an expensive disaster!
They are crooks and send things you do not order and wat you to pay shipping for sending them back. I will take their payment back on my credit card.
Had a great Experience picking out Fun and exciting pieces, that will be perfect for my trip in the Tropical Island. Can't wait to get my order.
I Thank You.
Had a great Experience picking out Fun and exciting pieces, that will be perfect for my trip in the Tropical Island. Can't wait to get my order.
I Thank You.
I am so obsessed with this online boutique. I can't think of a more stylish and addictive way to dress up and look pretty. Also, their customer service is really friendly. Now I have bought it 5 times this year and I can say that it has been really satisfactory. Now I'm in love with a red dress... They really make me feel like a princess.
Buyers beware! I have ordered twice from this company. I only did it again to give a second chance. The products I recieved do not match the products description or picture. Wrong colors, wrong sizes, unfinished hemlines, wrong materials. It seems they are stealing designs and remaking very poor copies. As far as I can tell they are making bad knock offs and digitally printing on weird shiny spandex material. Oh did I mention that everything is weird shiny spandex. Think you ordered a sweater? Nope it's spandex. Think you ordered a linen dress? Nope its more spandex with terrible oversized prints. And getting a refund is impossible since you have to ship back to china and costs more than the crap you bought. Never again! Horrible experience! This place needs to be shut down!
I love all the designs and colors of the clothes. And I like the size match right there on every product.
I love all the designs and colors of the clothes. And I like the size match right there on every product.
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!

