Zolucky has been reported to offer refunds and compensation, or use threats and intimidation, to remove negative reviews. If you have evidence of such behavior, please report it to the FTC, where each incident can lead to a $50K fine.

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Zolucky

Zolucky

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Zolucky?
grey stargrey stargrey stargrey stargrey star

Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,437 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Alex D.
Unfollow Alex D.
Share Review
Report Review

Need to know fabric content
April 19, 2021
Updated review

I have ordered 2 of the same dress this was a mistake please remove 1 of them and credit my credit card. You need to state what the fabric content is

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 20, 2021

Need to know fabric content
April 19, 2021
Previous review

You need to state what the fabric content is

Date of experience: March 19, 2021
Minnesota
3 reviews
1 helpful vote
Follow Barbara G.
Unfollow Barbara G.
Share Review
Report Review

Easy and Convenient
March 20, 2021
Updated review

My shopping experience has been easy and convenient. It's easy to read Zolucky's directions, which is the main thing when you're checking out. And if you want to remove an item from your cart, the removal button is just to the right (in the cart). You press it just once and the item is taken out. I've had to hunt to remove items in other online stores. So, this is a big plus. Of course, I added another item, which was a little more to my liking. Thanks.

Date of experience: March 20, 2021

Easy and Convenient
December 20, 2020
Previous review

My shopping experience has been easy and convenient. It's easy to read Zolucky's directions, which is the main thing when you're checking out. And if you want to remove an item from your cart, the removal button is just to the right (in the cart). You press it just once and the item is taken out. I've had to hunt to remove items in other online stores. So, this is a big plus. Of course, I added another item, which was a little more to my liking. Thanks.

Date of experience: December 20, 2020
California
1 review
0 helpful votes
Follow Emily W.
Unfollow Emily W.
Share Review
Report Review

If someone is a little concerned about buying a product from the internet, I can understand that they were, but since then I have ordered many clothes, I am a very satisfied customer.

Date of experience: March 20, 2021
Texas
1 review
0 helpful votes
Follow Kane T.
Unfollow Kane T.
Share Review
Report Review

Shipping was faster than other websites. The shirt I ordered was too small. Customer service refunded my money because there was no longer a larger size. They were quick to help and gave me several options that I could choose from that best suited my needs.

Date of experience: March 20, 2021
Montana
2 reviews
7 helpful votes
Follow CL M.
Unfollow CL M.
Share Review
Report Review

The cloths are not as shown, quality far inferior to items as photographed. They go by many names, a holding company out of some Asian country and they post false positive reviews. When you see how poorly made the merchandise is and want to return it will be no less than $25 to ship it back. After numerous e-mails and much pursuit they will offer you a small % to keep it. Problem is if you return it will they really refund you the cost? SCAM

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 19, 2021
Pennsylvania
1 review
0 helpful votes
Follow Jack F.
Unfollow Jack F.
Share Review
Report Review

Watch out for bait and switch
March 19, 2021
Updated review

I bought a blouse that was beautiful. I received an obvious different blouse. Not even close to the picture.

Date of experience: March 19, 2021

Watch out for bait and switch
December 14, 2020
Previous review

I bought a blouse that was beautiful. I received an obviously blouse

Date of experience: December 13, 2020
Georgia
1 review
0 helpful votes
Follow Madison O.
Unfollow Madison O.
Share Review
Report Review

It is a wise investment because everything is of high quality. They don't rip you off when you're in a cat fight, they don't let you down when you run, and they never make you look fat.

Date of experience: March 19, 2021
Florida
1 review
0 helpful votes
Follow Steven Y.
Unfollow Steven Y.
Share Review
Report Review

Nice colors and styles
April 18, 2021
Updated review

Too long for delivery. Last sale was 45 days. Not happy

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 19, 2021
Jules R. — Zolucky Rep
over a year old

Thanks for your comment.
You could check the shipping time on our website page, we need some time to arrange the shipment.
We will forward your feedback to our department to solve out the issue asap. Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further. Any problems, you can email [email protected] or chat with us for further help.


Nice colors and styles
April 18, 2021
Previous review

Too long for delivery. Last sale was 45 days. Not happy

Date of experience: March 19, 2021
New York
1 review
0 helpful votes
Follow Joaine B.
Unfollow Joaine B.
Share Review
Report Review

The best thing about this boutique for me are the pants and suspenders where everything is of good quality and fits me well, I just had to shorten the crotch of the pants to make them fit. Very comfortable to wear when driving.

Date of experience: March 19, 2021
California
1 review
0 helpful votes
Follow Julie W.
Unfollow Julie W.
Share Review
Report Review

0 stars if I could. The website stated that if you made an order of $129.00 you'd get $20 off and if you made an order over $109 you'd be offered free shipping. I made an order of 155.38 before tax and I could not get the $20 dollars off or the free shipping. Shipping said it would cost $38.00 and that wasn't express! No thanks! So I wrote them about the issues I was experiencing and it stated that someone would get back to me in 24 hours and no one ever did get back to me!

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 18, 2021
Pennsylvania
1 review
0 helpful votes
Follow Freya W.
Unfollow Freya W.
Share Review
Report Review

I do not have a single garment bought in this online boutique that I did not have and everything seems of quality. The most important thing is that everything is very elegant and beautiful :) Also, my shipment was fast. I will buy more in the future.

Date of experience: March 18, 2021
Texas
1 review
0 helpful votes
Follow K M.
Unfollow K M.
Share Review
Report Review

Buyer Beware!
April 17, 2021

I have purchased a pair of shoes from this company. After finally receiving them, they looked nothing like the picture. I purchased a $20 (each) pair of shoes and received a $ 2 pair. Very disappointing and deceiving. Its too late to return them, because it took 2 months to receive them. Save your money and purchase through another website.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 18, 2021
California
1 review
0 helpful votes
Follow Avens O.
Unfollow Avens O.
Share Review
Report Review

They are very helpful and creative. They had my order at my house in a few days, without problems, what I wanted arrived. I plan to use this website for a long time.

Date of experience: March 18, 2021
Virginia
1 review
0 helpful votes
Follow Kitty D.
Unfollow Kitty D.
Share Review
Report Review

I pay they don't ship
April 17, 2021
Updated review

I'm giving this a second chance (dumb yank) the returns department is a joke. Send us the packaging a picture of the merchandise that never showed up and my birth certificate and a dna test to get an investigation as to why your stuff was never shipped. But I am a forgiving person.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 17, 2021

I pay they don't ship
April 17, 2021
Previous review

I'm giving this a second chance (dumb yank) the returns department is a joke. Send us the packaging a picture of the merchandise that never showed up and my birth certificate and a dna test to get an investigation as to why your stuff was never shipped. But I am a forgiving person.

Date of experience: March 17, 2021
New Mexico
3 reviews
0 helpful votes
Follow Merry H.
Unfollow Merry H.
Share Review
Report Review

Plus size
April 17, 2021
Updated review

I ordered 3 sweatshirts but didn't realize they were plus size until after the order was placed. I called customer service but they were not helpful-did not offer any suggestions. I would have preferred to get a smaller size. The hat and the underwear I ordered were fine.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 17, 2021

Plus size
March 28, 2021
Previous review

I ordered 3 sweatshirts but didn't realize they were plus size until after the order was placed.

Date of experience: February 25, 2021
Kansas
1 review
0 helpful votes
Follow David G.
Unfollow David G.
Share Review
Report Review

The shipping is a bit too much.
March 17, 2021
Updated review

The shipping is a bit too much. My first time so I will have to wait and see if the sizing is correct.

Date of experience: March 17, 2021

The shipping is a bit too much.
March 17, 2021
Previous review

The shipping is a bit too much.

Date of experience: March 17, 2021
California
1 review
0 helpful votes
Follow Silvana W.
Unfollow Silvana W.
Share Review
Report Review

The bracelet came out very well and it was everything I wanted and more, this website took care of everything, without problem.

Date of experience: March 17, 2021
Illinois
1 review
0 helpful votes
Follow Serapia K.
Unfollow Serapia K.
Share Review
Report Review

I loved all the clothes I buy in this online boutique good quality and good sizes, I will ask again for sure

Date of experience: March 17, 2021
Maryland
1 review
0 helpful votes
Follow Dan T.
Unfollow Dan T.
Share Review
Report Review

Where are item made
March 17, 2021
Updated review

Would have liked a little more information about items and their origin
Or manufacturer.

Date of experience: March 16, 2021

Where are item made
March 17, 2021
Previous review

Would have liked a little more information about items and their origin
or manufacturer.

Date of experience: March 16, 2021
Maryland
2 reviews
0 helpful votes
Follow Janine U.
Unfollow Janine U.
Share Review
Report Review

I had a terrible time getting my order through-I kept getting an error code. Also, you advertise buy three get the fourth 50 percent off. That didn't happen

Date of experience: March 16, 2021

Ordering
April 14, 2021
Previous review

I had a terrible time getting my order through-I kept getting an error code. Also, you advertise buy three get the fourth 50 percent off. That didn't happen

Date of experience: March 14, 2021