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The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
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The 2 blouses I received were the cheapest, roughest, nastiest fabric and make I have ever seen. The adult XL I ordered wouldn't fit a large child never mind an adult. The fabric is oppressive hot and scratchy. What junk... absolute junk.
I requested the remaining items be canceled. I have no intention of paying for any further items of such horrible low quality.
Lots of beautiful items to choose from, great shoe selection, too.
I ordered about 10 things! I ordered all mediums! They sent all XXXLarge! Terrible company do not order from here they will not fix their own mistakes! How am i going to use an XXXLarge? Beware! They will only send what they have in stock they care nothing about your size!
I am disgusted and wasted a lot of money here! BUYER BEWARE! TERRIBLE FRAUDULENT COMPANY!
Thanks for your comment. Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We did sent the item as described.
We will forward your feedback to our department to solve out the issue asap. Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further. Any problems, you can email [email protected] or chat with us for further help.
The sandals I purchased don't look anything the picture when I ordered. I normally take an 8 1/2 shoe but I go to a size 8 for sandals. These are too long AND very wide. When I contacted them, they told me to keep the sandals and I would get a 25% refund! Unacceptable...
Was not giving me my discount. Then gave me the discount but took a month to get here. I dislike the clothing and have asked to return them.
I enjoyed shopping these products. They are very fun and hope they are fun to wear and that they fit.
Sorry that you are not satisfied with the item(s).
We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you run into any issues, feel free to drop us an email [email protected] and we will get back to you ASAP.
I enjoyed shopping these products. They are very fun and hope they are fun to wear and that they fit.
I never thought I'd be a fan of the boots they sell here, but now I am. After buying a pair for myself just for fun, I started to enjoy it.
Pasūtījumu saņēmu 36 dienu laikā. Drēbes ļoti nekvalitatīvas, ražotas Ķīnā. Ne audums, ne apģērba modelis neatbilda tam, kāds bija parādīts attēlos. Ne tuvu tam! Audums nekvalitatīvs sintētisks, kaut aprakstā bija teikts, ka blūzes ir no lina un kokvilnas auduma. Cena neadekvāta šādas kvalitātes precei. Esmu ļoti, ļoti vīlusies. Šādu apģērbu nevēlos valkāt.
Sorry. This is zolucky.com. The order number is incorrect. Kindly pls double check.
It took a while for my order to get here, but I was very happy to receive it. Then I tried the clothes on. Out of the numerous things that I ordered, only one item fit.
I have filled out the paperwork over six times to return my items and get a credit. This is the first that I've heard from them. That is poor service.
Descriptions of products are detailed and ordering is easy. However, I needed to return two items due to size and tried to contact Zolucky multiple times. They finally responded by saying they would give me 15% off a future purchase if I didn't return the items. This doesn't help me with the items that are too large and the original purchase price.
Descriptions of products are detailed and ordering is easy.
The pants were super comfortable. I bought two and they came super fast. They are tight enough to support your muscles when you exercise and will not roll up or tighten your belly until you can't breathe. Definitely the best pants I've owned so far. I will definitely buy again online here.
First time shopping this site. When I recieve my order and see if they fit I will submit my opinion. Fair enough?
First time shopping this site. When I recieve my order and see if they fit I will submit my opinion. Fair enough?
Thank you for your feedback and sorry for any inconvenience caused. We will keep improving on this.
Delivery Time=Processing Time+Shipping Time
Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.
It will need 3-5 business days of processing time and then 10-15 business days of shipping time. Therefore, you can expect to receive item(s) in 13-20 business days.
Your order was delivered and it did deliver within 20 days. For more details. Kindly pls check the info we sent.
We`ll keep improving our products, delivery and services. Any problems, you can email [email protected] or chat with us for further help.
Have a nice day!
Extremely enjoyable shopping experience! Finding the item/sizing I needed was fast/simple.
I love how quickly this website handled my order. I'd like to see more angle shots on clothing, especially the ones from behind. I had a hard time determining how long it would be.
Unfortunately for me, they were too big and I was unable to return them for a full refund. I did get a small amount back, I reordered the shoes in the right size because they were so cute.
A little expensive for shipping and took almost 1 month to receive.
I purchased a jacket 4 weeks before a trip, it arrived 3 weeks after I returned. I did not like the material at all and sent it back for a full refund. 5 months later the item was sent back to me "Return to Sender" I will never shop here again. Be Careful all from China (which is fine) but no help in returning and now I am out of $73.00. $53.00 for the initial purchase and $27.00 to return all in vain. I returned the item with in 4 days of receiving it and just now the packaged was returned 5 months later. See images below
I will post bad reviews for this site often. Horrible experience
Thank you for your feedback and sorry for any inconvenience caused. We will keep improving on this.
We didn't receive the return package yet. After receiving the return package, we will process the full refund of the item(s) for you.
We`ll keep improving our products, delivery and services. Any problems, you can email [email protected] or chat with us for further help.
Have a nice day!
I finally received my order, I did not know that it takes only 12 days to send an order, I received my order and everything went well, the clothes are perfect and fit me.
Very good. Good quality and very nice designs on these shirts.
Great selection. Easy shopping. Only wish items came faster.
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!


Thanks for your comment. We did sent the item as described. Sorry to hear that the product does not meet your expectations.
Rest order has been canceled per your request.
We will forward your feedback to our department to solve out the issue asap. Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further. Any problems, you can email [email protected] or chat with us for further help.