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Zolucky

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,437 reviews

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Pennsylvania
1 review
0 helpful votes
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Good items & price.
May 31, 2021
Updated review

The sewing could have been better. A better discription of material could have been used. Overall I'm happy with everything.

Date of experience: May 30, 2021

Great items & price.
May 1, 2021
Previous review

Great items & price

Date of experience: April 30, 2021
California
2 reviews
0 helpful votes
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Shipping is pretty expensive
June 30, 2021
Updated review

Cost $11 to ship one shirt general ground, it came from China. The pattern of global map was very cool. The cut was a bit boxy. The fabric is cheap, low quality. I expected something a bit nicer based on photo and cost.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 30, 2021
Jules R. — Zolucky Rep
over a year old

Thanks for your comment. We will send the item as described.
Shipping cost depends on the destination and item quantity. You could check the shipping cost when you pay. But we have more discount on our website, you could use it when you pay.
Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further. Any problems, you can email [email protected] or chat with us for further help.


Shipping is pretty expensive
May 30, 2021
Previous review

Pretty sure it doesn't cost $11 to ship one shirt general ground.

Date of experience: April 30, 2021
Texas
1 review
0 helpful votes
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I'm keeping nothing
May 30, 2021
Updated review

Mama taught me if I don't have anything nice to say to say nothing. So that's what I'm doing.

Date of experience: May 30, 2021

I can't wait to get my items
April 30, 2021
Previous review

Far to many to choose from!

Date of experience: April 30, 2021
GB
1 review
0 helpful votes
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I love the clothes on this website, the quality and variety it has, and I'm very happy. And my order has arrived. Thank you

Date of experience: May 30, 2021
New York
3 reviews
0 helpful votes
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Nice styles
May 30, 2021
Updated review

Nice clothing shoe heels not as high as portrayed in advertisement

Date of experience: May 29, 2021

Love the styles
May 30, 2021
Previous review

Clothing looks very comfortable, the discounts are an attraction

Date of experience: April 29, 2021
Nevada
3 reviews
0 helpful votes
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Styles for us Mature Women
May 30, 2021
Updated review

The styles look much better online than in real time. The fabric isn't something I like at all. It's meant for a woman living in a nursing home.

Date of experience: May 29, 2021

Styles for us Mature Women
April 29, 2021
Previous review

The styles are wonderful and comfortable in appearance. A bit of style, but not too much.

Date of experience: April 29, 2021
Oklahoma
1 review
0 helpful votes
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Unique Styles
May 30, 2021
Updated review

Product is well-made and has a distinct design. I love that part. Delivery time seemed excessive. Plus sizing seemed small. I wear a 16 so I ordered the XL in a long-sleeved, tailored shirt. The sleeves were too short and it fit too tight thru the shoulders. So my daughter tried it. It's a little snug on her and she wears a 12. But she can wear it.

Date of experience: May 29, 2021

Easy Peasy
April 29, 2021
Previous review

A breeze to navigate this page.

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Good experience.
June 28, 2021

It is a better experience to buy clothes on this website! Congratulations on your products, all very well, I love this

Date of experience: May 29, 2021
California
1 review
0 helpful votes
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Beautiful Items, at a great price!
May 29, 2021
Updated review

Easy to navigate website, nice items at a great price!

Date of experience: May 29, 2021

Beautiful Items, at a great price!
April 29, 2021
Previous review

Easy to navigate website, nice items at a great price!

Date of experience: April 29, 2021
Texas
2 reviews
6 helpful votes
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Beautiful clothes
May 29, 2021
Updated review

The sizes are all over the place. I bought a large and one shirt which was like a two or 3X and larges and others that were so small I couldn't get them on and then extra large and others that were more like extra extra large. So I think out of 10 or 12 items that I bought I'm keeping for the rest I'm giving away. If you're going to sell to Americans then they should follow American sizes. They just weren't accurate at all and that their clothes are beautiful. On the Tank tops I was a little surprised they were soaking and not made of cotton

Date of experience: May 29, 2021

Beautiful clothes
April 29, 2021
Previous review

Just wish they had measurements for all styles. Not sure if a large or extra large i needed.

Date of experience: April 28, 2021
California
1 review
0 helpful votes
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Fine
May 29, 2021
Updated review

Great prices! Smooth, quick, simple ordering. Item did not fit my body shape and returning it to China would be more expensive than the items so I am donating the dresses to a local charity.

Date of experience: May 28, 2021

Super!
April 27, 2021
Previous review

Great selection of just what I was looking for. Great prices! Smooth, quick, simple ordering.

Date of experience: April 26, 2021
California
1 review
0 helpful votes
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I have been ordering this online boutique for a long time and they never disappoint with their clothing range! The best place to buy clothes on the internet and the quality is the best

Date of experience: May 28, 2021
North Dakota
1 review
0 helpful votes
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Wonderful clothes
May 28, 2021
Updated review

Great experience. Had fun looking at beautiful clothes.

Date of experience: May 28, 2021

OK
April 28, 2021
Previous review

Nice experience

Date of experience: April 28, 2021
Texas
1 review
0 helpful votes
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The website moved so easily. I was able to find things so easily.

Date of experience: May 28, 2021

First time visiting this website. Wow! Lots of pretty things
April 28, 2021
Previous review

The website moved so easily.

Date of experience: April 28, 2021
Michigan
1 review
0 helpful votes
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Cheap, poor quality
June 27, 2021

In sept 2020 I purchased 7 items, a pair earrings, shoes, scarf, purse, & 3 tops. All were of extremely poor quality. Some were purchased as gift & too poor quality to even give. The shoes were plastic (they even spelled the leather - "Letcher" the scarf was of an itchy poor quality material and the tops were thin and sewn very poorly —- Stay away do not purchase from Zulucky - prices are too good to be true!

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 28, 2021
Jules R. — Zolucky Rep
over a year old

Sorry for all the inconvenience caused.
We have sent you an email based on your query and please check your email inbox.

If you have any more issues, you can chat with us while we are online or contact our CS team via [email protected].
Thanks again and have a nice day!

Rhode Island
1 review
0 helpful votes
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I thought the shipping was a little high and I would like to know where these items were made. Helps with the size.

Date of experience: May 27, 2021

Shipping a little high
April 23, 2021
Previous review

I thought the shipping was a little high and I would like to know where these items were made. Helps with the size.

Date of experience: April 22, 2021
California
1 review
0 helpful votes
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Easy to shop, Beautiful clothes
May 27, 2021
Updated review

..., not sure how sizes run, but shopping was easy, logical..

Date of experience: May 27, 2021

Easy to shop
April 27, 2021
Previous review

..., not sure how sizes run, but shopping was easy, logical..

Date of experience: April 27, 2021
Colorado
1 review
0 helpful votes
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Online order
June 26, 2021
Updated review

Not much experience shopping online. It was fairly easy I will say.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 27, 2021
Jules R. — Zolucky Rep
over a year old

Thanks for your comment.
We will keep improving our services in the further. Any problems, you can email [email protected] or chat with us for further help.


Okay
April 26, 2021
Previous review

Not much experience shopping online. It was fairly easy I will say.

Date of experience: April 26, 2021
California
2 reviews
0 helpful votes
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Very Happy
May 27, 2021
Updated review

This is my second shop on this website. Very happy with the first order and am looking forward to receiving my second order

Date of experience: May 27, 2021

Very Happy
April 27, 2021
Previous review

This is my second shop on this website. Very happy with the first order and am looking forward to receiving my second order

Date of experience: April 27, 2021
Romania
1 review
0 helpful votes
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Good website.
June 26, 2021

The website was easy to navigate and find articles for me and my mother. Online payment was easy and delivery very fast.

Date of experience: May 27, 2021