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The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
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Would of liked more details on the dress. Wanted to know if the white borders on the dress were part of the dress
Would of liked more details on the dress. Wanted to know if the white borders on the dress were part of the dress
This was my first purchase on this website and I am very happy with the product and the speed of delivery. I have already placed another order!
Bought a pair of shoes... when they arrived they did not match up color and pattern wise... cheap and they smell like gasoline. They claim you can return within there policy... which is such a joke... Don't order from Zolucky as this company it a cheap nasty company! Run Run Run!
Thank you for your feedback.
We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you run into any issues, feel free to drop us an email [email protected] and we will get back to you ASAP.
Very easy and easy checkout also. My only problem was the size of the items. Made in China obviously means smaller sizes. Nothing fit, but I'll give them to my grand daughter.
Difficult to view at times as there are so many and difficult to see more than one at a time to compare.
Difficult to view at times as there are so many and difficult to see more than one at a time to compare.
The clothes great, but ads and coupon kept coming back even if I accepted the and ad would show up 3 or 4 more times.
The clothes great, but ads and coupon kept coming back even if I accepted the and ad would show up 3 or 4 more times.
Easy ordering and beautiful choices. I just wish the items had fit. Returning all clothing items that I ordered.
Appreciate that the ordering process was smooth and easy to complete with my selected items
Appreciate that the ordering process was smooth and easy to complete with my selected items
This is my first purchase. I've been looking at this item for some time, but I was disappointed with the fabric quality of the garment.
This is my first purchase. I've been looking at this item for some time.
I ordered a map blouse. The sizing is a bit small, but it will work. The fabric is not pleasing to the touch.
I ordered pants that are made of a horrible synthetic that feels terrible to the touch.
I find that only about 10-% of what the sire offers matches my style, but these items are priced reasonably and are often unique, so the hunt can pay off.
Very easy to navigate online clothing store. Very helpful and friendly customer service staff, went the extra mile to help. It made me feel valued as a customer, I really appreciate it. Fast delivery.
Your site is very easy to order from Iwill order from here againI like the products but it takes too long to receive them
Your site is very easy to order from Iwill order from here again
For example it would be faster for my search if I could write in linen or linen blend when searching for pants, dresses or tops
Thank you for your feedback.
We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at [email protected]
For example it would be faster for my search if I could write in linen or linen blend when searching for pants, dresses or tops
Online buyer for the first time of leggings from this website. I bought some to bite my ankles, as they have pockets, which are very useful for my phone. They feel so light and amazing, I just love them. The sizing guides were great as they fit my daughter and me perfectly. We will not be going back to any other brand now, I have ordered 2 pairs of leggings now in 2 different colors and it only took me a couple weeks to deliver.
It took months to receive the order, not acceptable. AND, YOUR SIZING IS NOT RIGHT. I wear a 1X but ordered a 2X to be safe. It still doesn't fit. I will not order from you again.
Sorry that you are not satisfied with the item(s).
We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you run into any issues, feel free to drop us an email [email protected] and we will get back to you ASAP.
The yellow colored bars to click on cannot be read and should be replaced so customer can read them. You lost an order last week because i could not find the bar to place my order.
I spent $150 to buy clothes... size, fabric quality, color... nothing is accurate or even close to what they show on the website. I order small and medium and they fit my mom who is about 224 lbs... the material says 100% cotton and when it arrived its, Return is nearly impossible because you have to ship it to China at our own expense. No matter how affordable their clothes look but it still waste of money because i will never be able to wear them.
Sorry to let you down.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at [email protected]
Shortly after I ordered a dress (identical to one I just ordered but a size smaller) my credit card was hacked. Then I got the dress which was the right size at the bottom, but the sleeves/torso was more of a size 16-18. I ordered a size up. If these don't fit, you will receive ALL FOUR (4) back and I will not return as a customer. If my card is hacked again, this site will be reported for credit card fraud.
Sorry that you are not satisfied with the item(s).
We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you run into any issues, feel free to drop us an email [email protected] and we will get back to you ASAP.
Shortly after I ordered a dress (identical to one I just ordered but a size smaller) my credit card was hacked. Then I got the dress which was the right size at the bottom, but the sleeves/torso was more of a size 16-18. I ordered a size up. If these don't fit, you will receive ALL FOUR (4) back and I will not return as a customer. If my card is hacked again, this site will be reported for credit card fraud.
I ordered some shirts and earrings which finally arrived 70 days after I had ordered them. With the exception of the earrings which were exactly as the picture the shirts I ordered bore little resemblance I ordered shirts and blouses arrived mostly with a different pattern than was shown on the site. The site is in Italian deceiving the customer when the products are Chinese and of awful quality!
This is zolucky.com. The order number is incorrect. Kindly pls double check.
If you run into any issues, feel free to drop us an email [email protected] and we will get back to you ASAP.
I love shirts. I am very pleased! They are smooth as butter as they said on the website. Honestly, the best fit!
This is the first time I've shopped on zolucky. There are lots of choices and it took me a while to figure out how to navigate the site. Still not completely sure how to get around faster, but will try again depending on how I like what I ordered. 5-31 update. Pros: Updates about the order were frequent and timely. Cons: The quality of the merchandise is not what I expected--the t-shirts I ordered felt like nightgown material. They looked and felt cheap, but then I guess you get what you pay for. They didn't fit well so I tried returning them which turned out to not be easy as promised on the site. I would have had to pay for shipping to China so chose the 15% return and gave the shirts to the thrift store. On my credit card I only got 10% back instead of 15%. Will not be purchasing from this site again.
Thank you for your feedback.
We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
Ordering steps: view our website--choose size --choose color --Add to Cart--View Cart--Proceed to checkout--edit shipping address--choose shipping method--Proceed to checkout--CHECKOUT--make the payment.
For returning, we have sent the info to you. Pls check and reply us.
We`ll keep improving our products, delivery and services. Any problems, you can email [email protected] or chat with us for further help.
Have a nice day!
This is the first time I've shopped on zolucky. There are lots of choices and it took me a while to figure out how to navigate the site. Still not completely sure how to get around faster, but will try again depending on how I like what I ordered.
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!


Sorry. This product does not include the white inner cloth.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
When you encounter problems when placing an order, please feel free to contact us. Any problems, you can email [email protected] for further help. You can also chat with us online.