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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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Not very good it took weeks to receive any product
Took too long to arrive. Shirt ordered was XL, but very small. US XL different then China's XL.
Should have been told about this difference.
Waited for quite a while for several items to arrive. That is OK but when I saw what they sent, I almost cried.
Thanks for your comment. Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We did sent the items as described. If you don't want to keep the order, you could contact us for the return label when you receive it.
We will forward your feedback to our department to solve out the issue asap. Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further. Any problems, you can email [email protected] or chat with us for further help.
Very easy to navigate the website, large selection of clothing to choose from in a variety of sizes and colors. I found the perfect skirt, extremely happy with the fit.
Slightly hard to find out how to get to next steps, but clothes are beautiful.
Slightly hard to find out how to get to next steps, but clothes are beautiful.
Easy to navigate the ordering process. Timely delivery of the product.
I deal with this online boutique for some time always a good experience and the clothes are A1 and the prices are reasonable I love them.
I found the website easy to use with a great variety of clothing at reasonable prices. Products arrived in a timely manner and I was kept updated on the progress of the delivery. Good customer service overall.
The size medium dress might fit someone who is 6'3 inch tall and 200 pounds. Doesn't look like the photo. I will never order from a Chinese company again. The item was shipped from CA, but they want you to sent it back to China. I went back a forth with one of their sitejabber reps and they ended with giving me a 100 percent refund, not including shipping if I would remove my review from sitejabber. I declined and ended up getting 100 percent, plus shipping when I took it to paypal.
Thank you for your feedback. Please accept our sincere apology for any inconvenience this matter may have caused you.
Kindly pls note that size varies from specific items on our website. We recommend you use “Size chart “ in description to better determine your ideal size. Be sure to check the measurements provided online for each dress advertised as comparing them to yours to insure a better fit.
Return Policy
-All Purchase (except final sale item, swimwear, lingeries, bags and accessories) can be returned within 30 days from the delivered date.
We have been working hard to improve our products and services.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store.
We commit to provding a better shopping experience to consumers.
Have a good day!
I picked two different shirts to test the waters and they fit perfect.
I tried to click on the link and it showed me the other colors but would not update the cart.
The clothing line looks terrific! But going back to relocate an item was impossible! Your "search" link was worthless.
Thank you for your feedback. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
Our ordering steps are not very complicated, we will always think of ways to make online shopping at ZOLUCKY easier.
When you encounter problems when placing an order, please feel free to contact us. Any problems, you can email [email protected] for further help. You can also chat with us online.
The clothing line looks terrific! But going back to relocate an item was impossible! Your "search" link was worthless.
We were disappointed that we had to wait several weeks before the items arrived, but he items were very nice.
Sorry for keep you waiting. :( We will keep improving.
If you run into any issues, please do not hesitate to contact us at [email protected]
My wife really like the choice of items. So, Happy Mother's Day to her.
I appreciate the ease in locating preferred styles and fabric.And you sure can't beat the prices.
I appreciate the ease in locating preferred styles and fabric.And you sure can't beat the prices.
Shopping on this sit was easy and fun. I had no problems with the selection and checkout process.
Sorry to let you down. We will keep improving.
For choosing size ，We recommend you use “Size Guide “ to better determine your ideal size, because sizing varies between our items.
”Size Guide” with detailed product measurements is included on each product page.
Great so far
A little slow in delivery ordered shoe size 9 and received 41 with is a10
I have found a great deal of size variation in the Zolucky products. I am trying to get used to really checking the size charts on each item, but it is hit or miss.
Thank you for your feedback.
For choosing size ，We recommend you use “Size Guide “ to better determine your ideal size, because sizing varies between our items.
”Size Guide” with detailed product measurements is included on each product page.
Excellent online clothing options, easy navigation, and supportive tips. I am tall and find that I have a limited range. The sports options were excellent!
Great selection, fantastic website, super prices. Will recommend to friends.
Great selection, fantastic website, super prices. Will recommend to friends.
I was shocked by what I received! If ever there was a bait and switch it was this!
Sorry that you are not satisfied with the item(s).
I will forward your feedback to our relative dept as well to improve the products and service.
Any problems, you can email [email protected] for further help. You can also chat with us online.
It was very pleasant looking at all the beautiful clothes
It took a very long time to receive the T-shirt I ordered, only to discover that the 3X is more like a medium (if that). It will not fit, but to return it, it would B costly, so I am finding a home for it. I will not B ordering from them again unfortunately. I was hoping I had found another place 2 order clothes from.
Had been wanting a T-shirt with a slogan on it & ran across Zolucky on my At&t email account as an ad. Saw quite a few 2 pick from & hoping the 3X fits. Sometimes T-shirts run small. Ordering 1 to try & if fits & I like Zolucky has lots of cute clothes 2 pick from. I will B ordering more from there.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your comment. We have shipped the order on the fist time when order was ready. Hope you could understand.
We will keep improving our services in the further. Any problems, you can email [email protected] or chat with us for further help.