ZoluckyReviews 5,049

I ORDERED THE 3XL WHICH IS STILL TO SMALL. AND ONE SHIRT I ORDER 3XL AND GOT THE 2XL WHICH IS TOO SMALL YOUR SIZES ARE NOT ACCURATE. I WILL NOT BE ORDERING ANYTHING FROM YOU IN THE FUTURE..

Do not buy from this company or sister site Noracora. They say easy returns. Bought 2 dresses of poor quality and sizing. Their return site is CHINA and they offered 15% off if I kept the dresses. They do not have a US return site.
Below is the email I received from Zolucky
Sorry that you are not satisfied with the item(s). Please note that customers must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline.
Our return center is located in Guangzhou, China.

According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.

Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

I have only purchased one time--a dress, but it was as pictured and true to size. Material was very thin, but very comfy dress!

Some knitted items are amazing.
Some photos are misleading (could be my fault).
Several shirts, dresses were wrong sizes- Large was small, not even medium (dress), could not put it on. Nor sure of possible to return any item.

So easy and quick to order from Zolucky and I like the merchandise but took a long time between when I ordered and when I received my order.

Love the styles shown and little extra discount sent to my email which helped with shipping. I do wish that the materials descriptions were clearer- the sunflower earrings look exactly as shown on site but are on plastic posts-not silver metal so won't be giving them as a gift. The globe/map of the world shirt is beautifully designed and colored and fits well; I'd like to have known the fabric content.

The best customer service on the internet! Thank you so much in customer service for helping me resolve my return! Unfortunately, I didn't like my order when it arrived, but they were able to help me figure it out! It's a super website!

Cute items at a fair price. Sizes are true. Comfortable clothes

First of all the online ordering was very efficient and easy and the item arrived on time. However, there's a big difference between the picture on the website and the actual dress. The picture shows the dress to be full and roomy with lots of fabric, loose and relaxed. The actual dress had almost no room and not because of the size - there just was no extra fabric, it's almost like a sheath dress - just straight, not full at all. Also the color in the photo is a dark charcoal and the actual dress is a medium grey - not what I would have chosen. Of course there's no credible option to return - high shipping costs which are not practical for this type of item and so I got a credit of a few dollars which might be o. K. just to cover a small amount of the dress cost but there's also the $9.00 shipping on top of it so the few dollars of refund really doesn't make a difference. It was a disappointment. The dress is really unwearable for me.

I made my first purchase here about 3-4 years ago and I still wear the shoes to this day! The quality is perfect considering the prices and I have always had fast and smooth deliveries. My only issue might be that the one size fits all items is intended for little people. Other than that, I love this site and will keep ordering from here forever.

Great so far, but if it doesn't fit will it be easy to return? Always a worry. It doesn't fit and I don't know how to send it back.

Shopping is easy. I hate that it takes so long to get the clothing but worth the wait.

Fabric looks cheap, nothing like the pictures! I already put them in the donation box

I bought a very nice blouse here, the treatment was very good, friendly and quick responses by email. Totally satisfied, I will repeat the purchase with this website!

Item looked nothing like the picture. Colors looked faded. Fabric was inferior. Came in an envelope and when it was opened the item was a wrinkled mess. Return instructions very complicated. Learned a good lesson-NEVER buy anything from a company you never heard of.

I have purchased approx 7 tops in past 4 months the first three I only like two the 3rd was no where like the picture the second time I ordered 4 tops one same as other one same size diff color it came and was huge like dress so out those four I only liked one waste money long wait time never again

I'm very disappointed in how Zolucky treats their customers. I ordered (and waited a long time) to receive dresses that were poorly sewn AND one that wasn't sewn completely! I wanted to return these items since the material was very cheap and items poorly sewn. No where on their website does it read that all returned items are to be shipped back to China! This is very misleading, especially when the items were shipped to my U.S. address from another U.S. address.

I have never dealt with a company that made shipping items back very difficult for a refund!
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ZOLUCKY's RETURN POLICY (I received by email) - NOT STATED ON WEBSITE:

Our return center is located in Guangzhou, China.

According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.

Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

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DO NOT BUY FROM THIS COMPANY!

Photos are simple one image, sometimes a close up. Can't see back or hemline of shirts. 'Cotton poly blend' means many things as far as softness, durability etc. I feel like this is a chancy purchase at best. Now that I've received the clothing, there is quite a disparity in sizing. I ordered 3 tops all size small (I normally wear a misses medium). Two of the items were HUGE, the other fit everywhere except the armholes (it cut off my circulation). There was a chemical on the fabric that water does not penetrate. Even after washing the fabric does not feel like a 'cotton/poly blend'. The prints themselves are beautiful, but none of the items are wearable. It was worth a try.

Easy website, good pics, hopefully no issues with the rest