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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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I enjoyed the style selection but at times were confused by the definition of sizes. Some shirts were need of a better conversion chart for U.S. sizes.
I enjoyed the style selection but at times were confused by the definition of sizes. Some shirts were need of a better conversion chart for U.S. sizes.
Excellent. Well designed website. Extremely courteous and helpful staff answering my questions, nothing was a problem. A delicious online clothing shopping experience!
Despite being a "new website" for me, and with some fear, I took a risk, ordered a dress and here I am! Super satisfied with my purchases, thanks Zolucky!.
The cost to return was prohibitive. Sneakers were made horribly. One of the shirts was improperly sized.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Attractive styles. Good pricing. Only two of the five items fit me. Requested a return authorization. Proved to be a difficult option. Returns go to China for processing. Opted for a partial refund.
Sorry to hear that the product does not fit.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Attractive styles. Good pricing. Have to see how well I like the clothes when they arrive.
Hello, the service of this website is impeccable! I am impressed with the quality of the clothes and the way you, as a company, designed your website. I find your website very easy to navigate and you take all these different types of actions every day of the week. Keep up the good work, girls. I am always on their website every day waiting to see what they publish!
Perfect! This is my first time buying clothes online and the clothes on this website fit me perfectly! I ordered them a couple of weeks ago and received them today, I will definitely buy again soon!
Love all the items I have gotten in the past. Anxious for this order.
Love all the items I have gotten in the past. Anxious for this order.
It took almost a month before I received the clothes that I ordered. Then when I opened the package the clothes were not as beautiful as it showed online.
Thank you very much! It was great. I love it. I will shop with you again.
This was my second order. Clothes and shoes are great.
This is my second order and everything on my first was beyond my expectations. Loved everything I ordered. Was a little worried about sizing but all clothes fit perfectly.
Wish you had a return USA address, makes it so much easier for exchanges
Two items made exactly alike one fits right the other is too small
Another item is already wearing out (sllippers)
Wish you had a return USA address, makes it so much easier for exchanges
The website was easy to use but the back button doesn't always take you to where you were before but instead back to the beginning. That was a bit annoying.
Shipping time was a bit longer than I expected.
The website was easy to use but the back button doesn't always take you to where you were before but instead back to the beginning. That was a bit annoying.
This company keeps emailing me every day even though I have unsubscribed and sent several emails requesting that they stop emailing me.
I received replies stating that they will stop emailing me but they continue to do so... every single day!
Sorry for any inconvenience caused.
Would you please reply us with your email address so that we can check the problem out? There are many marketing platforms and the one we unsubscribed you may be a different one. We do apologize for this inconvenience caused and we will delete all marketing emails for you once we get your email address.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Product is of very poor quality, not at all what is described or pictured. When asked for information as to how to return, they responded with an information request. When I sent the info the asked for the email came back as undeliverable. I am unable to reach them or return my products for a refund. DO NOT BUY!
Sorry for any inconvenience caused.
Our email is working well and we receive thousands of emails from our customers. Could you please try again? It may be some network glitch.
We have also sent you an email again and you can check the inbox or spam emails.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I bought one size up and the size was okay. The qualitay does not seem the best--I will re-evaluate after it has been washed (in cold water).
The quality is not the best, but the price is cheap. I would recommend buying at least one size larger than you normally wear. I bought an XL skirt because the waist was not adjustable (and I never wear an XL). But if I had bought it one size smaller, it would not have fit.
I'm impressed with the unique styles but what I received was not what I saw
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I have received exactly what I want. I was able to order another, similar item with no problem, and have received many compliments already/
I have received exactly what I want. I was able to order another, similar item with no problem, and have received many compliments already/
Ordered 4 tops, all the same size. One is child size, one, another person could fit in it with me, one, way shorter than pictured, and the last is a weird material that looks nothing like the photo. Return is China, so by the time you pay that shipping, you might as well donate everything! Waste of money. Wish I would have read reviews before I purchased. Do not buy from this scam!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!