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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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Enjoyed shopping the many beautiful clothes. I can't wait to receive my order.
Enjoyed shopping the many beautiful clothes. I can't wait to receive my order.
Excellent honest customer service, great prices, fast shipping, I received exactly what I ordered. Thank you
Use caution before finalizing your order, especially with your size choice. I had desired a 3x and was sent a Small. I am guessing that the size reset when I went back to look at more items.
The material is/was disappointing on the dresses. The shirts were ok. The sizes of the tops and dresses run small. I need to return 2 items. I hope that will go smoothly.
Been good so far. Have ordered twice and am still waiting for one item on 1st order.
On second order three of the items I ordered did not fit correctly or were not as I thought they were pictured but was told that it was too hard to return as they had to be sent to China.
I will not be ordering again.
Been good so far. Have ordered twice and am still waiting for one item on 1st order.
Prices very affordable, this boutique online has been my fav clothing site to shop at. Not only are the clothes on trend but also prices very affordable
Beautiful dress that I bought here! It is not transparent, it is of excellent quality and finishes, the size a little smaller than what I expected, but it fits my body very well
The items on the website look great however when I got them they do not fit properly. The cost to return far exceeds what I spent.
Sorry but this just didn't work for me.
I've been promised a 15 percent refund which I hope will come to help pay for alterations.
So many beautiful items to select I had to narrow it down this time! Can't wait to see the Fall and Winter collections!
Love the captions and colors! We'll-made and comfortable. They wash and machine dry nicely, too
I like the designs, the dress didn't fit so immediately I sent the email and it has been 1 week with no answer to return dress. I'm very Leary
I like the designs, still a bit Leary… hope this is a good experience!
I have never had a bad experience on this website. Although a lot of clothes are not my style, every time I walk in with something specific in mind, I always find clothes that fascinate me!
Easy to order. Great price!
Cute merchandise.
I do wish Zolucky had better descriptions of each item and back and side view photos.
I bought 2 pairs of slip on sneakers (Gray and multi) I liked both but the multi was defective so I wanted to return it. Zolucky said It had to be returned to China so the postage would be more than the value of the shoes so they offered me 15%of the purchase price so I will receive $3.00 and keep the shoes, which I cannot wear. So beware!
I HAVE REQUESTED CODE TO RETURN MERCHANDISE AND HAVEN'T RECEIVED IT. HOPEFULLY, THE AUTHORIZATION WILL BE SENT WITHIN THE 48 HOURS YOU POSTED.
Thank you for your feedback.
We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
Per checking, we have replied your return request 10 days and 2 days ago. Maybe they went to your spam emails. Please double check.
From: service@zolucky. Com Sent: 2021-07-21 10:23:26
To: m****[email protected] 
We've also sent you another email just now. Please double check.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky. Com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Such nice clothes and a good price, plus deals and discounts!
Such nice clothes and a good price, plus deals and discounts!
The clothes that I have bought on this website are of high quality, the fabric is durable, and the colors do not fade after washing, I have been a buyer for a long time and in each of the purchases I have been very lucky, because always. I like everything they send me.
The items were horrible. The sizes were not good & the items did not look like they looked online. I will never order from Zolucky again
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The items in those look exactly what I want. The cost is very accurate and I could afford what I wanted.
Ordered several summer dresses and tops, in cotton or linen blends. Only one was linen - the rest were awful polyester or rayon or? Two of the dresses received didn't look anything like the images online. Sure seems like a bait and switch to me. Never again.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and sorry for any inconvenience caused.
Per checking, you have two orders with us. The first one includes 3 shirts and the second one 2 shirts. We cannot find any shoes. Could you please double check if you did order from Zolucky? Or you placed that shoes order with a different account? A correct order number would be helpful to locate the problem.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!