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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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Easy to order, quick delivery. Clothes fit perfect
Sp15 was never a place to get 15% discount and two links couldn't process the payment. I had to give my email 3 times
The merchandise was delivered in a timely manner, much more quickly than other "offbrand" sites that usually take months to arrive. The quality was acceptable for the price.
Really think almost $15 for shipping on $45 (35%(!) is too high. I probably won't order again. I'm sincerely hoping all are as pictured so I won't be sending anything back
I ordered over $130 worth of product in early June and received it mid August. After several attempts to contact the company there was not a single response. The order arrived incomplete and I've not seen any kind of refund for the missing items. To cap it off, these clothes will be going to the trash. They are such junk!
Thank you for your feedback and sorry for any inconvenience caused.
Upon checking, all items except a free gift (Zolucky Shopping Canvas Bag) were shipped and delivered. Any other missing item in your order? Please provide more details so that we can check for you.
For the bag, we will ship it separately soon.
And for the late delivery,
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
After several attempts to contact the company there was not a single response.------ Upon reviewing our email records, we found that we emailed you twice to inform the order status. You can check your spam emails in this case.
From: [email protected] Sent: 2021-07-05 17:57:24
To: ro***[email protected] 
From: [email protected] Sent: 2021-08-19 15:04:35
To: ro***s@gci. Net CC: service@zolucky. Com
---------------
We have also been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky. Com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I ordered 10 items five of which were so small that I couldn't even get them on they were stated as an extra large and then other items look like they were XXX so I wanted to return them they would not give me the address in China they said well how about we give you a 15% cash credit to your next order and you can go have the items tailored. I requested a return receipt to send it back waited never got anything asked again they said your pastor 7 days you can't return your items. So I spent $142 and out of the items I can't wear five of them. If you do decide to order from these people make sure you go up a size because everything is small extra large is more like a medium. I won't waste my time with this company ever again.
Sorry for any inconvenience caused and any misunderstanding.
Upon checking, we have replied your return request and have been waiting for your response since 2021-08-11. Did you find any statement in the email rejecting your return? Your return window is not closed yet. If you still want to return, you can email us for a return label.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Ok will see how long it really takes - the arrival was with in reason
Was very pleasant. Many items to choose from at affordable pricing
Delivery was prompt, however the items were a disappointment. Although the blouses were pretty I'm afraid the material is pretty cheap and the fit not consistent.
Great selection of clothes and shoes. When I need a new outfit, I first go to this boutique on the internet, they have a lot to choose from.
Still missing one shirt, Please send Refund to the same address as the order Thank you very much.
Go here to see many reviews about Zolucky: https://www.bbb.org/us/ca/san-francisco/profile/general-merchandise/zolucky-1116-*******/customer-reviews
Zolucky is a scam company and nothing you buy from them will look anything like what they advertise. I got scammed for over $40. I have seen reviews from others that got scammed for hundreds of dollars. SAVE YOUR MONEY - GO SHOP AT WALMART! At least what you buy will look like the pictures they show!
Sorry for any inconvenience caused, but we are not a scam.
Upon checking, your order was placed on 2020-10-05, alomost a year ago. And sorry that you are not satisfied with our solution.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I hope the first experience is as good as the buying procedure.
I very much enjoyed the ease of figuring out sizes and choices. Thanks!
I very much enjoyed the ease of figuring out sizes and choices. Thanks!
The two items were poorly made and VERY poorly sized. The material was cheap and I would NEVER buy from here again
This is my first time buying Zolucky, it took a while for my three tops to get to me but that's O. K. it was worth the waite, but shipping was a bit pricey but the cloths where good quality.
This is my first time purchase so I can't speak of the cloths until I receive them, although the shipping was as much as my purchases, so shipping is pricy.
I'd been buying for myself until I saw the ladies section. Now, I don't usually buy clothes for women... but the beautiful long skirts looking like something from olden days when my ancesters lived with white people and then later these 'strange' (lol) ladies wandered out and made friendly with my honored fathers and mothers of time past... there began a 'modern trend... they bought the skirts & shirts and trinkets that, like the Nez-pierce (French for nose pierced).
They dressed similar to us as they spread out to what they called farms.
Time to come back now. I simply love the look, the light fabric, the accents that flow with the winds.
Thank you Zolucky, thank you for finding such beatiful shirts & skirts, not just for the fairest sex but also for me. Everyone asks me where I got the shirt with the map of our sacred Mother, Gia.
I am a people of the earth (indian is sooo wrong, I have friends from there and have been to a part of their country, Those are true Indians, Columbus.
From a people of the earth whom lives on Turtle Island, may your moccasions stay dry and lead you true. Ciao Tommy Open Hand Higginbotham, Citizen of the Chickamauga Nation.
Got some great deals tonight while watching the {tube}.
The clothes in this online store are beautiful, they have a good price, taking advantage of the sales you can buy more than I expect.
I was offered a 15% discount but the order was placed before I could put the discount in. Not good!
Also, I received my shipment. The clothing runs small.
Thank you for your feedback and sorry for any inconvenience caused.
Regarding the promo code, you`ll need to enter the code number before you checkout, and then click Apply to activate the use. Please make sure the discount code number which you input is correct.
If you forgot to input the code number, you`ll miss the chance to enjoy corresponding discounts. Hope for your understanding.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I couldn't purchase this item and have it sent as a gift to another address. Too bad- it would be much more convenient. Now I have to pay for shipping twice- once to me and then again to my gift recipient.
I couldn't purchase this item and have it sent as a gift to another address. Too bad- it would be much more convenient. Now I have to pay for shipping twice- once to me and then again to my gift recipient.
Love the styles. First time ordering... if items are true to size I will be ordering again.
Love the styles. First time ordering... if items are true to size I will be ordering again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and sorry for any inconvenience caused.
Did you click on APPLY button to activate your coupon code? What coupon code do you refer to? Some discounts have requirements to use, and you must reach the consumption amount before you can use them.
FYI. Regarding the promo code, you`ll need to enter the code number before you checkout, and then click Apply to activate the use. Please make sure the discount code number which you input is correct.
If you forgot to input the code number, you`ll miss the chance to enjoy corresponding discounts. Also, multiple discount codes cannot be used for the same order. Hope for your understanding.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!