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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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I was very disappointed with the item. Terrible material. It's not even cute. Overall ugly
Everything was pretty easy. The shoes came and they are perfect. Thank you.
I added three shoes to my cart. To complete the order I had to select the three shoes I added to the cart. I don't really understand that. I put them in the cart to buy them. Selecting them seemed redundant. Shipping is expensive. It cost the price of another pair of shoes. Guess it has to be that way. Otherwise pretty easy to shop for the shoes. Thank you.
Discounts are meaningless because you charge for shipping
No mention of return policy for refund, size exchange or credit
Trying this one time and giving you a chance
Discounts are meaningless because you charge for shipping
No mention of return policy for refund, size exchange or credit
Trying this one time and giving you a chance
Not happy that my 2 blouses have to be dry cleaned. The description of either item did not say dry cleaning was recommended. Also, there is not free shipping for returns.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
It is my pleasure to choose from this online boutique when I want to buy clothes online. It is wonderful! Well, very convenient and fast. Good service they have! My experience is trustworthy!
It would be helpful to search by fit, for example, dresses a-line, fit and flare
Ad just popped up, and the tops looked terrific. Also, bought some tops for my girls.
Gorgeous shirts for my daughter; pleasant shopping experience.
Gorgeous shirts for my daughter; pleasant shopping experience.
Clothes look great on site. But junk. Shipping costs as expensive as total order even with guarantee if free shipping
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Shipping cost of your order depends on the shipping distance and weight of the packages. We now offer free shipping service on orders over $109 after discounted (except for pre sale items and final sale items).
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Easy ordering and prompt delivery! Loved the selection and loved how this dress looked on the model.
Was overcharged. Apparently your website is in U.S. Dollars but no one tells you
Sorry for any inconvenience caused.
Upon checking, it's shipping fee that adds 9.99 USD. This will only show up after we get your shipping address, so if you checkout without filling in the shipping address, this may show up later.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments to improve this.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Thanks for your support. Upon checking, your order has been delivered on Aug 13. Hope you like the items!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
To order was easy and choices were beautiful but they will only fit children even the plus size
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Took a very long time to receive order. Only 1 item of the 3 ordered fit right. Beige sweater labeled 1X must have been mislabeled because it was huge, at least 2X or 3X for sure. Returning for an XL & L just to make sure because I loved the sweater, soft & snuggly. The Leopard & Zebra blouse great fit & nice fabric. The 3rd item, Black & White checked, did not like the fabric but it was too tight, label 1X but sizing wrong, not as expected so just returning will not reorder.
The clothes are so stylish on this website that I bought a pair of pants, the size and fit of the pants are really good! I really recommend this website! Thumbs up!
In July I ordered a number of tops and they arrived about three to four weeks after I ordered them. Because it's been so hot I had not tried them on yet. I love they way they look however once I tried on two of the tops to wear to work both were too small, too tight, even though I ordered them all in my correct size. I can't return any of them because I have throw the packages away. Since them I have placed other orders for pants that have not arrived yet I want to see if I can either exchange the size or get my money back because I will not be able to wear any thing. I can't afford to waste anyone of my money.
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
Upon chceking, we have received your return request and return is processing now.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Very easy to navigate, and the prices are so affordable. I love the customer service, how they reassure you that everything will be ok. Thank you
LOVE shopping here! Great products, and at great prices!
LOVE shopping here! Great products, and at great prices!
LOVE your products, fast shipping, am a returning customer
Two of the of the seven items that I ordered were of such poor quality that I desired to return them for a refund. To my great surprise I would have to send them to China in order to receive a refund. Obviously that was going to be way to expensive. I will never purchase from Zolucky again.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Was not able to change the discount code after it was entered
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for any inconvenience caused.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!