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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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My whole order was all too small, not happy with anything that I got! Will not order again, too much!
I received four of the same shirt and a small in another shirt when I had ordered an extra large. The quality seems to be good and the designs were very nice but the feeling of the order left something to be desired
Shoes were cute but way too big. I was not happy with the quality of the clothing items I purchased. Most items did not fit and I went by their size descriptions.
I like the looks of the products, fits perfectly very pretty
Item is beautiful. This is my first time with this site. Will let you know how it goes
When I received the item, it was NOT true to size. It fit everywhere except the bust. You would have to be completely flat chested to get it on.
Item is beautiful. This is my first time with this site. Will let you know how it goes
I thought that probably buying clothes online here would not be as good as it seemed. How wrong I was. Beautiful design of my new dress, it looks great, it is not transparent! I am very satisfied with my purchase.
The price was good but the mechandise was very inferior and the sizes both wrong on the two items I ordered. I attemped to return them and never received instructions on how to do that. I sent you two emails but never received a reply, I guess I am just out 42+ Dollars.
Thank you for your feedback.
We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
As we check, we have replied your return request on the same day you emailed us. Could you please check your spam emails in this case?
From: [email protected] Sent: 2021-08-11 12:30:04
To: eileensho****[email protected] 
Return Policy
-All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 30 days from the delivered date.
We will make an exception for you and still authorize your return request in this case. Please get in touch with us via emails.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky. Com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I love the website. The packaging is good and the order was delivered earlier than expected. Very happy with the service and the dress I bought.
Zolucky's clothing is nowhere near regular size measurements; they were off by 4+ inches or more. Instead of sized for a large woman, they are sized for teens or smaller. When I tried to return them, the return address is for Guangzhou, China; even though they came from Burlington, New Jersey (USA). They would have cost me more to return them than it did to order them. I will tell everyone to NEVER order from this company.
Sorry for any inconvenience caused.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Sadly the tops weren't a good quality and oddly sewn (large in waist, tight at the shoulders
So far, easy to browse and shop, I look forward to receiving my 1st order
Returning to the website to continue shopping isn't clearly offered.
I have attempted to order these dresses every since I found your site. I hope to receive them soon.
My first purchase, we will see how it goes. So far so good.
The clothing arrived and I was expecting it to fit me as I ordered XXL and XX2. However when it arrived I was horrified to find their products say XXL but are nowhere near the mark. The extra large turned out to fit a 10 year old. Since I don't have children the girl next door got my order. I will not be buying from Zolucky again. Their clothes are pretty, and the material very nice but they have no idea what the correct sizes are for the U. S market.
Nice clothing at a good price. Makes shopping nicer and quicker.
Your website changes prices and pics too fast! Your products do not have item numbers assigned which would make your search easier. You should allow all items to be returned to the same address in the same country that the order originated. Material is not as described.
Sorry for any inconvenience caused.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Was so happy to receive my order in a timely fashion. Am happy with product
Hope to receive this item soon. I am excited!
Every time I shop online here I am happy. High quality clothing and excellent customer service. The delivery option is very good! This is my option to buy clothes online. Well done!
The items were too large even though I ordered small!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
After we check, you ordered all clothing in size XL, but you claimed received a size S? Could you please provide some pictures of the wrong size item you received so that we can check for you?
An email has also been sent to verify this case. You can reply by email.
From: [email protected] Sent: 2021-09-06 17:20:34
To: chuck.bro***[email protected] 
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky. Com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!