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Zocdoc has a rating of 2.9 stars from 1,426 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zocdoc most frequently mention doctors office, insurance company and new patient. Zocdoc ranks 1st among Doctor Reviews sites.
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1/30 appointment was a follow-up for 1/21 test.
I wished follow-up apo was rescheduled after a doctor receives test result.
ZocDoc is amazing. I recommend it to people all the time; family, friends, colleagues. I have found really great doctors and have been able to get in right away, which is probably my favorite thing about zocdoc.
I love ZocDoc. It is reliable and helpful website. I found great doctors within an hour, after reading reviews and comparing which of them is best for me.
If something happen with the appoitment or you mention that you had bad experience ZocDoc is right on a top of the case trying to resolve the problem.
I feel that I had "friend" with me who stands up for me if I need help!
Thank you ZocDoc!
I had a great experience with ZocDoc. I was able to find a Doctor make an appointment and receive excellent care from start to finish.
Worked great for me. Much easier than calling the office. Plus, can make the appointment 24/7.
I needed an ENT on a Friday, and was full of anxiety as the weekend was coming and I had an earache. I found a wonderful doctor near my home, and made the appt. Online. He was excellent, and I plan to use him again for my ENT needs.
I have the best doctor in the world with the worst admin staff... ZocDoc makes this much more tolerable... easy to make appts!
I am not thrilled with ZocDoc. I find the site difficult to navigate, and although the automatic reminder message I received was straightforward, I would much prefer to get a call from the doctor's office.
Good website, but I don't want to get these emails unless I have an appointment with a doctor, it makes me want to 'unsubscribe'
Convenient for uploading files, but I don't like receiving all the additional emails from you suggesting other services.
I did not appreciate the oodles of text messages reminding me of my appt. Starting a week before the actual appt. I am in the minority and do not text. That is my personal preference and wish that I had been asked if texting was O. K. with me. The doctor was great but the texting is ridiculous!
Very useful. Have found some great doctors and got the real scoop on some I wasn't sure about.
I recently found myself surfing the net for local physicians when I stumbled upon ZocDoc. I was first impressed by the ease of finding physicians by location, specialty and accepted insurance plans. I was further drawn by online appointment scheduling instead of the usual, "What date works for you? I'm sorry, we don't have any availability that day. Is there another day that works?" The final hook was the online medical questionnaire which syncs to all physicians in the network. My records were immediately sent to the physicians with whom I was scheduled. I received an email confirmation from ZocDoc for my appointments (I made two that day). I received an additional email from ZocDoc when one appointment was rescheduled, making sure there were no hiccups in the process, and the issue was resolved immediately. I am thrilled with my new physicians and have recommended ZocDoc to numerous people. If you want to save yourself time and headaches, give it a try!
The only thing I wish I could do was to add an appointment manually. Think about it- when you go to your first appointment (you made through ZOC). Youll be at the receptionist desk and there you will make your next one. Not when you go home to make it via ZOC again. I would like to "keep track" of all my pregnancy visits with my OBGYN but I can't "add them manually" to my profile/system. That would be super helpful. I am an experience digital designer- and LOVE this app. I want you guys to succeed because it is solving for a great need.
It's a very useful tool, it's colorful so it catches your eye among all my other e-mails. And I appreciate I can confirm an appointment right from my phone.
Found a rheumatologist easily. Also found a primary physician as well. I wouldn't have found any doctor's without this site as I am new to the area and know no one.
I think that while ZocDoc does have some utility -- i. E. reminding patients of upcoming appointments, overall, I think the site is cheesy and unprofessional. First of all, I think the graphics are silly and undignified. But what's worse is that this site "pushes" other medical professionals and trolls for patients. The dentist I go to can exist in his own right. He does not need this ZocDoc thing that only detracts from his own inherent dignity, skill and professionalism.
All contacts I have had with my surgeon and his office staff have been excellent. I really l like that ZocDoc reminds me of my appointments.
Great the first time... But not useful as a continuing app. I would love to see that change so I could add all of my doctors and lock them in using this app to schedule appointees and track progress etc.
It's not there.
If you want to find someone new it's great.
If you want to track or continue with a Dr it's not so good.
ZocDoc was an excellent way to find an ophthalmologist who could see me in a timely manner and would accept my insurance coverage... and was locally situated. The treatment received was first rate. As a newcomer to Chicago this was very helpful. Will use ZocDoc the next time my generalist feels I need to be referred for specialist treatment. They are a godsend given the convoluted and inefficient system of healthcare that exists in this country.
Answer: Hello Mark. Zocdoc offers a closed-loop review system that allows patients to share their experiences after being seen for an appointment booked on Zocdoc. These reviews can be found on each individual provider's Zocdoc profile. You can search for a provider at https://www.zocdoc.com/. Please let us know if we can help you find the care that you need or if there is a different set of reviews that you are trying to access at this time. You can reach our service team at (855)962-3621.
Answer: Hi Sandra, we hope that you were able to get the care that you were looking for. At Zocdoc, we are not able to offer any medical advice or guidance so we recommend you contact your doctor directly if you need to ever verify they will be able to provide the treatment you are looking for. Feel free to reach out to the Zocdoc team at (855) 962-3621 or [email protected] if there is anything we can do to help you find the care that you need.
Answer: Yes, prices appear to be around $44-180 now. Offices get charged this even for cancellations, no-shows, and fake bookings. Zocdoc has no built in protections to negate this type of booking behaviors. Why would they when they profit off it? Zocdoc also prohibits practices from talking about this fee as it violates their "community standards."
Answer: Hello Swetha. Thanks for reaching out. We'd love to help you find a doctor and book an appointment right online. If you go to www.Zocdoc.com, you can search for doctors by specialty, location, and insurance. You'll be able to see a list of doctors and their availability. Once you select a doctor, you can choose the time that is best for you. Once you complete the booking process, the doctor will receive your appointment information and confirm your appointment via email. This is completely free for you as a patient. Please give us a call at (855) 962-3621 if you need help with this or anything else!
Answer: Hi Amanda! That depends on the doctor's office! Every provider is different, so it would be best to get in touch with them about specific pricing information. Give us a call at 855-962-3621 if you have any other questions. In health, Mary M. Zocdoc Service Team
Answer: Hi Mallory! Thanks for your question! You can see a provider's reviews by viewing the full profile and scrolling down. All of the reviews will be listed there toward the left side of the page. Give us a call at (855) 962-3621 if you are having any trouble! In health, Mary M. Zocdoc Service Team
Zocdoc is the beginning of a better healthcare experience for millions of patients every month. Find doctors you love, read real reviews, book appointments instantly, and more.


Hi Theresa,
We are so sorry you received so many text messages! Give us a call at (855) 962-3621, and we would be happy to help you update your preferences.
In health,
Mary M.
ZocDoc Service Team