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Zocdoc has a rating of 2.9 stars from 1,426 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zocdoc most frequently mention doctors office, insurance company and new patient. Zocdoc ranks 1st among Doctor Reviews sites.
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I had a bunionectomy on my left foot 14 years ago, and it was AWFUL. I was in horrible pain for days following the procedure, which I was totally unprepared for, and it took forever to heal. I desperately needed the surgery done on my right foot, but put it off for too long because of my past experience. Finally, I couldn't walk anymore on that foot. I consulted with Dr. Colabella, who was thorough and very down to earth. He reassured me that he would help me manage the pain and recover quickly... and he came through with the promise! He did and excellent job, and set me up with an ice compression machine that was amazingly helpful. I can't believe how quickly and smoothly the healing process has been. I am so relieved and happy that I had this done!
I had no problem with this site other than the reminders by text. I don't use texting nor am I signed up for it with my cell provider. Would rather just receive reminders by phone. That is only thing I tried to unsubscribe to
This site was super convenient and allowed me to find a doctor near me that had hours that worked with my schedule. I didn't have to negotiate with staff, ZocDoc let me see what was open and book it myself. When I got to the office all I had to do was sign 2 forms, all the questionnaires were done online, once, and never again! I love ZocDoc! Free market efficiency at it's finest.
I found the right dr at the exact time I needed it and off course he was great!
I really enjoyed using this site! It's really easy to navigate sacs find information. It's a good idea to double check with your doctor's office and make sure your appointment is confirmed.
I had a pretty good experience with ZocDoc--I managed to find an appointment pretty close to where I worked and whenever I wanted to. Definitely very useful! I just had some issues with the actual provider, where the doctor I initially requested was out for an emergency appointment with another patient. However, after I notified ZocDoc, they provided amazing customer support, and compensated my troubles with an Amazon Giftcard! I'd use ZocDoc again for my next appointment.
I hate and I mean hate calling Dr's offices. I would a void calling for as long as possible. I also dont have the regular 9-5 life so I often dont have time to call a place during hours of operation. Being able to book an appointment from my phone is so helpful. Sometimes the application is a bit glitchy and difficult but it is worth it. I would rather have to deal with the chunkiness of the app then not have it at
I was able to find a great doctor through ZocDoc. Thank you!
Everything is perfect about this website, I really like they text you with address and time Doctor name at the day of your appointment, and before they send you an reminder to your email
My experience with zocdoc has been nothing but absolutely amazing, I have found the best doctors when ever I am in need of one, you can find appointment for very next day which is something I love about th website. Thanks keep doing such a great job.
I've been using ZocDoc for all my appointments since I discovered it. It's very helpful with the reviews on choosing the right practioner. It's also so easy to use! All you do is type in your info and insurance if you have any. Once you do that it'll find Doctors accordingly who accept your insurance and nearby your location. I would recommend this app to anyone. I find its reviews and effienct ways trustworthy.
I've found ZocDoc to be extremely useful for finding doctors near me, making an informed decision based on reviews from people who are confirmed as having had an appointment with the doctor, actually making the appointments, and keeping track of my appointments. ZocDoc also eliminates the time spent in the waiting room, writing down my medical history, because I can just do that on ZocDoc.
Zoc Doc saves time. Who can really stay on hold within an overly automated tel system or with a receptionist for an hour plus? Zoc doc brings medical logistical mgmt in to the 21st century.
I LOVE ZocDoc! It makes finding a doctor simple and easy. I can read reviews and a description of each doctor to make sure I make the best choice for me. I can filter doctors based on location and insurance preferences. And I can schedule an appointment without having to call anybody or wait on hold. It only takes a few minutes and and is super convenient. ZocDoc even offers sooner appointment times than the doctors themselves if you call them! There have been a few times I have called a doctor office to be told there was no openings available for several weeks to a month! Then I go onto ZocDoc and find an appointment for the same doctor at the same location for the exact same reason within a few days! I make the appointment and show up without any problems. Apparently doctors give their best appointment times to ZocDoc customers! I now no longer bother checking with a receptionist for appointment times... I immediately log into ZocDoc! ZocDoc also has helped me get get a new patient appointment from offices that told me they were not accepting new patients. Despite being told the doctor wasn't taking new patients, my ZocDoc appointment went through and I was able to go to the appointment without a problem. And now since i had my first appointment, I am considered an existing patient! ZocDoc truly has been a lifesaver for my entire family! It's truly a great site!
Every time I visit my PCP he or she spends a lot of time with me and they are not in a hurry like some doctors. I am able to go online and do appointment to see my PCP in a timely manner.
Waiting was short Doctor ordered meds and test needed. Was quick no delays
I am a retired RN, new to the Tampa area, and needed to see an Ortho.
A neighbor recommended an MD, and I decided to go through ZocDoc.
It was easy and scheduled very quickly. I would to not hesitate to use this service again.
This was one of the most easy processes to go through, and I will continue to see this doctor. Dr. Ayim has wonderful bedside manner.
I personally really like this app bc i have no language barrier BUT wish there was more different language friendly for people whos first language isn't english. My parents dont use this app n other people i know dont bc of this reason. Also, when seeking for a specialist, it can be frustrating many times bc a lot of just MDs pop up when i had specifically chosen a specialist to get seen. I end up having to call many diff places bc choosing a specialist on this app doesnt seem to be helpful. Please make necessary adjustments then i def c this app blowing up to much more patients as well as providers in near future! Good luck & happy holidays!
I do not like receiving "advertisements" from my dentist. An appointment reminder is fine, but the other "communications" are unnecessary, add to my already excessive incoming emails, and strike me as unprofessional. I also do not like the fact that I have to give you my personal information in order to give my opinion. Why is that necessary?
Hi Sherrie,
We are so sorry to hear your dentist is sending you numerous emails! Give us a call at (855) 962-3621 if you need any help adjusting your ZocDoc notifications.
In health,
Mary M.
ZocDoc Service Team
Answer: Hello Mark. Zocdoc offers a closed-loop review system that allows patients to share their experiences after being seen for an appointment booked on Zocdoc. These reviews can be found on each individual provider's Zocdoc profile. You can search for a provider at https://www.zocdoc.com/. Please let us know if we can help you find the care that you need or if there is a different set of reviews that you are trying to access at this time. You can reach our service team at (855)962-3621.
Answer: Hi Sandra, we hope that you were able to get the care that you were looking for. At Zocdoc, we are not able to offer any medical advice or guidance so we recommend you contact your doctor directly if you need to ever verify they will be able to provide the treatment you are looking for. Feel free to reach out to the Zocdoc team at (855) 962-3621 or [email protected] if there is anything we can do to help you find the care that you need.
Answer: Yes, prices appear to be around $44-180 now. Offices get charged this even for cancellations, no-shows, and fake bookings. Zocdoc has no built in protections to negate this type of booking behaviors. Why would they when they profit off it? Zocdoc also prohibits practices from talking about this fee as it violates their "community standards."
Answer: Hello Swetha. Thanks for reaching out. We'd love to help you find a doctor and book an appointment right online. If you go to www.Zocdoc.com, you can search for doctors by specialty, location, and insurance. You'll be able to see a list of doctors and their availability. Once you select a doctor, you can choose the time that is best for you. Once you complete the booking process, the doctor will receive your appointment information and confirm your appointment via email. This is completely free for you as a patient. Please give us a call at (855) 962-3621 if you need help with this or anything else!
Answer: Hi Amanda! That depends on the doctor's office! Every provider is different, so it would be best to get in touch with them about specific pricing information. Give us a call at 855-962-3621 if you have any other questions. In health, Mary M. Zocdoc Service Team
Answer: Hi Mallory! Thanks for your question! You can see a provider's reviews by viewing the full profile and scrolling down. All of the reviews will be listed there toward the left side of the page. Give us a call at (855) 962-3621 if you are having any trouble! In health, Mary M. Zocdoc Service Team
Zocdoc is the beginning of a better healthcare experience for millions of patients every month. Find doctors you love, read real reviews, book appointments instantly, and more.


Hi Richard,
Thanks for your feedback! If you need any help adjusting your notification settings, just give us a call at (855) 962-3621. We would be happy to help.
In health,
Mary M.
ZocDoc Service Team