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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Great product!
March 20, 2025

Enjoyed the level of editing detail.
Invitations shipped quickly and we're exactly what I ordered. No complaints. I am a happy customer

Date of experience: March 10, 2025
Michigan
1 review
0 helpful votes
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Beautiful Product
March 18, 2025

Zazzle may be too customizable when it comes to creating business cards. The options are endless, and I may have gone back many times to tweak. My business cards are beautiful.

Date of experience: March 8, 2025
California
1 review
0 helpful votes
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Beautiful product
March 15, 2025

Arrived earlier than expected, and it was perfect! Love how big the mug is.

Date of experience: March 5, 2025
Illinois
1 review
0 helpful votes
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I paid extra for express shipping and it did not arrive by promised date.

Date of experience: March 4, 2025
Zazzle S. Zazzle Rep
over a year old

Hi Abby,

I'm really sorry to hear about the shipping issues with your recently placed order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

New Jersey
1 review
0 helpful votes
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Pleased...
March 14, 2025

Pretty pleased with the product, I enjoyed the artistic freedom that the app supports, it came out exactly as designed. The price for shipping is a bit much for what I purchased, so I may check other sites to see how it compares. All - In - All, good product, I'm pleased. If other online printing is comparable, I'd stay here.

Date of experience: March 4, 2025
North Carolina
1 review
0 helpful votes
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Meets every expectation
March 13, 2025

My fiancé and I both fell in love with a particular save the date card. We loved we were able to change and personalize the card more to us. When the cards arrived, they were perfect and everything we were looking for. They were very reasonably priced as well. We will definitely be using Zazzle in the future.

Date of experience: March 3, 2025
Iowa
1 review
0 helpful votes
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They are perfect!
March 10, 2025

They came out perfect. Me and my fiance are in love with them!

Date of experience: February 28, 2025
Ohio
1 review
0 helpful votes
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Great! And received promptly.
March 10, 2025

Easy to order and pricing is resinable. I received them pretty quickly. I will definitely order again in the future.

Date of experience: February 28, 2025
Missouri
1 review
0 helpful votes
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It's probably me not you.
March 10, 2025

I created my business card and it did not turn out well. I'm a newbie so my inexperience didn't help. I am not sure I would try again.

Date of experience: February 28, 2025
Zazzle S. Zazzle Rep
over a year old

Hi Dede,

I'm really sorry to hear about the issues with your recently placed business card order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

New York
2 reviews
1 helpful vote
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Like the buttons.
March 10, 2025

Wear them, like them. Good having them. Shows I support Palestinians.

Date of experience: February 28, 2025
Illinois
1 review
0 helpful votes
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Great
March 10, 2025

Great selection. Easy to order. Like the design
Options. Will order in the future.

Date of experience: February 28, 2025
Texas
1 review
0 helpful votes
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It was a beautiful experience y'all did an exceptional job keep up the good work.

Date of experience: February 28, 2025
West Virginia
1 review
0 helpful votes
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Just as the website listed
March 10, 2025

The invites arrived in a timely manner and were everything the website listed. I was very happy with them.

Date of experience: February 28, 2025
Washington
1 review
0 helpful votes
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N
March 10, 2025

Thistle and I are going to be a little late today and tomorrow morning and tomorrow morning and then I will be back in the office 🤢🙄🤔

Date of experience: February 28, 2025
California
1 review
0 helpful votes
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Beautiful invitations!
March 10, 2025

It was easy to pick my design and customize. I received my order very quickly.

Date of experience: February 28, 2025
Kentucky
1 review
0 helpful votes
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Quick delivery
March 10, 2025

I was very satisfied with the product. It was quick delivery and the product was perfect

Date of experience: February 28, 2025
Nevada
2 reviews
0 helpful votes
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Personalized labels
March 10, 2025

I love the personalized labels and they arrived so quickly!

Date of experience: February 23, 2025
Maryland
1 review
0 helpful votes
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Love it
March 10, 2025

Quick, wish the editing format was easier to use. It's hard to navigate at times on your phone

Date of experience: February 28, 2025
California
1 review
0 helpful votes
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Very pleased
March 10, 2025

Turned out great, got delivered in a timely manner. Simple and easy.

Date of experience: February 28, 2025
New York
1 review
0 helpful votes
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AWFUL
March 9, 2025

MY INDEX CARDS CAME ALL MESSED UP. THEY WERE PRINTED AWFULLY. Waste of my MONEY. I WANT NEW ONES MADE AT NO COST.

Date of experience: February 27, 2025
Zazzle S. Zazzle Rep
over a year old

Hi Gina,

I'm really sorry to hear about the issues with your recently placed cards order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan