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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I was able to personalize my maple syrup labels and get them within a few days of ordering. I am super pleased.
Was easy to go through the online experience thank you very much
Excellent experience. Item came in a timely matter and was just what I ordered.
We recieved the shirts in a timely fashion - however the Ladies M shirt is more like a S or extra small. Very disappointed in the shirts.
I had a small order that I placed not too long before a trip, so I was hoping to be able to get my shirts as quickly as was estimated; and I was also hoping that they would be exactly as I ordered without any issues because I would not have time to send them back with changes. I'm happy to say they arrived in just a few days and they were perfect- just as I had designed and ordered so I couldn't be more pleased with my purchase!
My order was shipped quickly after it was ordered and they turned out great for my engagement party favors.
We really liked our order! The only thing we wished was better was the thickness of the paper.
We LOVE our invites for our child's first birthday. They are exactly what we wanted.
I ordered thank you cards for my baby shower turned out great
Had no problems ordering what u wanted. It arrived on time and was nice material
It arrived sooner than expected. It was a gift and the recipient was very happy with it.
I was satisfied with the product, but the cost of shipping was entirely too much.
So simple and efficient. Exactly what I was looking for and delivered ahead of schedule!
There were no instructions on how to use the app to fill in what you wanted the invites to say. Thank God I ended up taking the time to try to figure everything out because my mother almost ordered my baby shower invites with someone else's name on the front since everything was filled in and had to be changed per preference the way to switch between the front and the back of the invites was not clear. I feel like many people have probably waisted their money and order invites while making this mistake.
Hi Amber,
I'm really sorry to hear about the issues with designing your order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan
Fast delivery. Paper and impression with high quality! Amazing design!
Thank you! I loved it! 🤩
The invitations for our event were easy to design and came out beautiful!
Very quick shipping and product r delivered exactly as expected. Thank you
Good product would recommend for any type of baby shower stickers
I would suggest Zazzle to get business cards. Mine turned out amazing.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Dalee,
I'm really sorry to hear about the issues with your recently placed shirt order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan