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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

California
1 review
1 helpful vote
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I have used Zazzle before and been pleased with the results. This project, however, was quite complex and more expensive, so I was uncertain about how it might work out. It looked pretty good on the computer screen, so I thought I would give it a trial run with a very small order. I was amazed and very pleased with how it came out -- it looks much better than I had thought possible!

Date of experience: June 17, 2012
Illinois
1 review
0 helpful votes
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It arrived quickly and the t-shirt seems to be a very good quality.

Date of experience: June 16, 2012
Connecticut
1 review
1 helpful vote
Follow Debra B.
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I had these stamps made to compliment invitations I had made with your company, for my daughter's engagement party. They are absolutely beautiful, I am 100% pleased with this product. I fully endorse this company and the productes they provide

Date of experience: June 9, 2012
New Hampshire
1 review
1 helpful vote
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Zazzle is a wonderful website that has just about any item you ever would want to personalize. I have purchased tee-shirts, key chains, and hard-to-find, fun political items as well. Their software for editing and personalizing is simple to use, no one has to be any kind of "techy" or "expert" to achieve great results. One only needs an idea and a smidge of creativity... then the rest is easy. Zazzle is the shizzle.

Date of experience: June 9, 2012
Maryland
1 review
1 helpful vote
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This place has things on their website that they cannot actually sell. I ordered a tee shirt for my brother's birthday and I was really excited because it was his favorite wrestler. I ordered it just in time to arrive for my brother's birthday. 2 days later they e-mailed and said they cancelled the order because it had a "conflict with one or more of our acceptable content guidelines." I do not understand how they put this on their website but yet they cannot sell it. I give it 2 stars because at least they gave me my money back. I think in general, you should not depend on this website. Unreliable.

Date of experience: June 8, 2012
Pennsylvania
2 reviews
1 helpful vote
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Love this site!
June 8, 2012

Love this site! I've gotten lots of great personalized products both for my self and gifts. I get tons of compliments on my zazzle items!

Date of experience: June 8, 2012
California
1 review
0 helpful votes
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Ordered iphone cover, very high quality. Highly recommended.

Date of experience: June 6, 2012
Arkansas
1 review
0 helpful votes
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Awesome product, far exceeded my quality expectations. Would gladly buy again

Date of experience: June 5, 2012
Alabama
1 review
2 helpful votes
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I ordered my first shirt and I plan to come back and order some more-especially for the Susan Komen 3-day walk for the cure. I want to create something unique and Zazzle.com IS the place to do it! Also for birthdays-any reason to get someone anything from this site.

Date of experience: June 5, 2012
Pennsylvania
1 review
1 helpful vote
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I used Zazzle to design a custom gift and was really happy with the way the entire process turned out. Designing is easy and fun and it allows for some fine tuning of the image and overall design. I would recommend it to anyone who would like to make that special gift (be it for someone else or for themselves).

Date of experience: June 4, 2012
Florida
1 review
0 helpful votes
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Overall, the site is simple to use and the design process is a breeze :)

Date of experience: June 4, 2012
Hawaii
1 review
2 helpful votes
Follow Crystal A.
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I order from Zazzle.com 2/3 times a week. I mostly purchase postcards. Zazzle has the largest selection (more than eBay or Amazon, I think). There has yet to be an image that I wanted and I could not find. The quality is speculate! The cardstock they use is of the highest quality, the images come out crisp and clear. Not to mention the shipping time. I live in Hawaii and I receive my orders in 3/4 days, depending on what day I place my order. They are fast, efficient and I try to recommend them to everyone I know.

Date of experience: June 3, 2012
Kansas
1 review
1 helpful vote
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Zazzle has not only provided me with quality products, gifts, and merchandise, it has become my primary source of income! Because of Zazzle, I was able to quit my day job and do what I love for a living, and I couldn't be happier!

Date of experience: June 2, 2012
California
1 review
1 helpful vote
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Every product that I have purchased at Zazzle has been of the best quality. Their printing is excellent and the art I have bought looks great. I recently purchased some greeting cards and I could not believe how quickly they arrived!

Date of experience: June 1, 2012
Ohio
1 review
0 helpful votes
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Every order I have received has met or exceeded my expectations.

Date of experience: May 30, 2012
Oregon
1 review
2 helpful votes
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I ordered a shirt i designed and it was to small but it was an XL ans that is what i normally wear. I called the rep was so sweet and said she would take care of that for me. Well the second shirt which was an XXL still did not fit. I called and the next rep sent me an email to help me find a shirt that would be true to fit. I can not say enough good things about Zazzle and their employees they are WONDERFUL and i will do business with them and refer them for sure! Thanks soo much Kim Jordan

Date of experience: May 23, 2012
Minnesota
2 reviews
1 helpful vote
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I have ordered business cards and invitations from Zazzle and am always happy with the quality and style of the products I receive.

Date of experience: May 21, 2012
California
1 review
1 helpful vote
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I was so surprised and pleased on the quality of the t-shirts and how quickly they came. The design was exactly as I requested and they were made and shipped within the week.
Will definately buy from Zazzle.com again

Date of experience: May 20, 2012
Florida
1 review
1 helpful vote
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I have ordered from zazzle 2 times now and have been very happy with all aspects such as ease of ordering and quality of product.

Date of experience: May 20, 2012
New York
1 review
1 helpful vote
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They done a great job on the teeshirt that was made for me. And they have very fast shipping A+A+A+A+A+A+A+A+A+A+A+...

Date of experience: May 20, 2012