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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Alabama
1 review
2 helpful votes
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I ordered my first shirt and I plan to come back and order some more-especially for the Susan Komen 3-day walk for the cure. I want to create something unique and Zazzle.com IS the place to do it! Also for birthdays-any reason to get someone anything from this site.

Date of experience: June 5, 2012
Pennsylvania
1 review
1 helpful vote
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I used Zazzle to design a custom gift and was really happy with the way the entire process turned out. Designing is easy and fun and it allows for some fine tuning of the image and overall design. I would recommend it to anyone who would like to make that special gift (be it for someone else or for themselves).

Date of experience: June 4, 2012
Florida
1 review
0 helpful votes
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Overall, the site is simple to use and the design process is a breeze :)

Date of experience: June 4, 2012
Hawaii
1 review
2 helpful votes
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I order from Zazzle.com 2/3 times a week. I mostly purchase postcards. Zazzle has the largest selection (more than eBay or Amazon, I think). There has yet to be an image that I wanted and I could not find. The quality is speculate! The cardstock they use is of the highest quality, the images come out crisp and clear. Not to mention the shipping time. I live in Hawaii and I receive my orders in 3/4 days, depending on what day I place my order. They are fast, efficient and I try to recommend them to everyone I know.

Date of experience: June 3, 2012
Kansas
1 review
1 helpful vote
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Zazzle has not only provided me with quality products, gifts, and merchandise, it has become my primary source of income! Because of Zazzle, I was able to quit my day job and do what I love for a living, and I couldn't be happier!

Date of experience: June 2, 2012
California
1 review
1 helpful vote
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Every product that I have purchased at Zazzle has been of the best quality. Their printing is excellent and the art I have bought looks great. I recently purchased some greeting cards and I could not believe how quickly they arrived!

Date of experience: June 1, 2012
Ohio
1 review
0 helpful votes
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Every order I have received has met or exceeded my expectations.

Date of experience: May 30, 2012
Oregon
1 review
2 helpful votes
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I ordered a shirt i designed and it was to small but it was an XL ans that is what i normally wear. I called the rep was so sweet and said she would take care of that for me. Well the second shirt which was an XXL still did not fit. I called and the next rep sent me an email to help me find a shirt that would be true to fit. I can not say enough good things about Zazzle and their employees they are WONDERFUL and i will do business with them and refer them for sure! Thanks soo much Kim Jordan

Date of experience: May 23, 2012
Minnesota
2 reviews
1 helpful vote
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I have ordered business cards and invitations from Zazzle and am always happy with the quality and style of the products I receive.

Date of experience: May 21, 2012
California
1 review
1 helpful vote
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I was so surprised and pleased on the quality of the t-shirts and how quickly they came. The design was exactly as I requested and they were made and shipped within the week.
Will definately buy from Zazzle.com again

Date of experience: May 20, 2012
Florida
1 review
1 helpful vote
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I have ordered from zazzle 2 times now and have been very happy with all aspects such as ease of ordering and quality of product.

Date of experience: May 20, 2012
New York
1 review
1 helpful vote
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They done a great job on the teeshirt that was made for me. And they have very fast shipping A+A+A+A+A+A+A+A+A+A+A+...

Date of experience: May 20, 2012
Utah
1 review
1 helpful vote
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Zazzle.com has always treated me good. I was most appreciative of my last order. By accident, I ordered the wrong size of hoodie. I realized my mistake the next day. I called the helpful customer support team at Zazzle and explained my situation. They couldn't promise me anything because the order was in process already, but they sent an urgent request to the shop floor, to see if they could switch out the size of the hoodie for my order before it was finished. I was so happy when the final product came and it was the size I really wanted. Thanks Zazzle.com!

Date of experience: May 18, 2012
New Mexico
1 review
1 helpful vote
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I was able to purchase a customized speck case for an iPhone 4s. The only thing I am not happy with is that the picture was placed on fabric and adhered to the case. I did not realize the fabric would not be covered too to protect the image and to keep it looking good longer.

Date of experience: May 18, 2012
Australia
1 review
1 helpful vote
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I didn't actually see the end product, as I sent it as a gift to someone else. The one who received it was very pleased, so I am happy.

Date of experience: May 18, 2012
Pennsylvania
1 review
1 helpful vote
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I ordered the tiles for accent tiles in my new kitchen. They are going up tomorrow and I am very pleased with the quality and colors of the tiles. They are exactly what I was looking for so thank you for making me very pleased.

Date of experience: May 17, 2012
Minnesota
1 review
1 helpful vote
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Originally I had a huge problem in ordering off the web page so much in fact that I ended up calling customer services and they were a god sent!

Date of experience: May 17, 2012
Ohio
2 reviews
1 helpful vote
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This is great for customizing gifts. Makes it known you took more than just a quick glance at an item, and chose it just for the recipient.

Date of experience: May 17, 2012
Vermont
1 review
0 helpful votes
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Love Zazzle
May 16, 2012

Love Zazzle. The quality of the products they offer and their printing is stellar. Thanks!

Date of experience: May 16, 2012
California
3 reviews
10 helpful votes
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I've been getting custom designs here for a few months and everything has been ok except sometimes my order gets stuck in processing for a little while.

Date of experience: May 15, 2012