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Zazzle

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Minnesota
1 review
1 helpful vote
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Originally I had a huge problem in ordering off the web page so much in fact that I ended up calling customer services and they were a god sent!

Date of experience: May 17, 2012
Ohio
2 reviews
1 helpful vote
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This is great for customizing gifts. Makes it known you took more than just a quick glance at an item, and chose it just for the recipient.

Date of experience: May 17, 2012
Vermont
1 review
0 helpful votes
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Love Zazzle
May 16, 2012

Love Zazzle. The quality of the products they offer and their printing is stellar. Thanks!

Date of experience: May 16, 2012
California
3 reviews
10 helpful votes
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I've been getting custom designs here for a few months and everything has been ok except sometimes my order gets stuck in processing for a little while.

Date of experience: May 15, 2012
GB
4 reviews
2 helpful votes
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Out of all the online card shops, this is one that I order from again and again. Love it

Date of experience: May 14, 2012
GB
1 review
0 helpful votes
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Loved the photo options to choose from and the quality of the card were great.

Date of experience: May 14, 2012
Massachusetts
1 review
1 helpful vote
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In my ability to support local music and the TV series which carries them to the world with a simple purchase of something that I can use everyday, this is a great store.

Date of experience: May 13, 2012
Washington
1 review
1 helpful vote
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I wanted to order personal cards with a UU Chalice logo. I called Zazzle and a very capable and friendly young man assisted me, making excellent suggestions. I felt very confidant that I would get exactly what I wanted. My cards arrived in less than a week and are perfect, just what I hoped they would be. I am very pleased with them (and the great price) and will recommend Zazzle to friends.

Date of experience: May 11, 2012
California
1 review
1 helpful vote
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It was nice to be able to place my design, which is created on their site, and place it on the item that I wanted.

Date of experience: May 11, 2012
Arkansas
1 review
0 helpful votes
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Very happy with the product that we ordered! Baby stickers for baby chiropractic patients :)

Date of experience: May 11, 2012
Virginia
1 review
1 helpful vote
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My first order with Zazzle left me completely satisfied with both the mousepad and personalized notepad. The quality far exceeded my expectations and the items arrived in a timely fashion to meet my deadline. I highly recommend Zazzle and look forward to placing an order with them again very soon.

Date of experience: May 10, 2012
Maryland
1 review
1 helpful vote
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I wanted a special shirt for my daughter, who skis. I found it at Zazzle. I ordered about a week before Christmas and it arrived in plenty of time. She loved it! I liked it so well I ordered one for myself!

Date of experience: May 10, 2012
Pennsylvania
1 review
1 helpful vote
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I've ordered a half dozen different tee shirts from Zazzle and have enjoyed customizing them. The quality of the shirts and the design and printing were exactly as I wanted them to be. I love zazzle!

Date of experience: May 9, 2012
California
2 reviews
0 helpful votes
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Place my order for the Kawaii Panda T-Shirt for my daughter. Got it in the next few days. It was very fast shipping. Love their selection of T-Shirts.

Date of experience: May 9, 2012
California
1 review
1 helpful vote
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I had been looking for a guest book with sunflowers on it to use at my Mom's memorial service and was having no luck. Not only was I able to get a guest book with sunflowers on it but I was able to add a picture of my Mom on it too. It turned out beautiful... much better than I had expected it to be and the price was amazing. I couldn't even get a plain book for the price I was able to the the one from Zazzle for with all I wanted on the front of it. And service was FAST! I would definitely use this site again.

Date of experience: May 8, 2012
California
1 review
1 helpful vote
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This is a great way to quickly put a design on something and be holding it in your hands a couple of days later.

Date of experience: May 4, 2012
Virginia
1 review
1 helpful vote
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I was a little annoyed with this purchasing experience because there were images of the John Carter character (actor Taylor Kitsch) shown as being available for order on a t-shirt (on the Disney Store site) that could not actually be ordered. I finally tried directly through Zazzle and bought two different though less attractive designs. Both shirts are comfortable and the colors are good.

Date of experience: May 3, 2012
Pennsylvania
1 review
1 helpful vote
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Everything is great. The quality of your tshirts is far more superior than CafePress and buying this shirt put profits toward a cancer foundation.

Date of experience: May 3, 2012
Colorado
1 review
1 helpful vote
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I love the book plates I purchased. They are exactly what I was looking for. The ordering was easy and the shipping was fast.

Date of experience: May 2, 2012
New York
1 review
1 helpful vote
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I have been looking for this shirt for years and was thrilled to finally find it at Zazzle... everything went great... from the order. To the updates... to delivery.

Date of experience: May 2, 2012