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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

New York
1 review
1 helpful vote
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I had to re-do my order of wedding ceremony programs and Zazzle gave me a full refund of my first order! I would definitely reccommend them to anyone!

Date of experience: July 12, 2012
Georgia
1 review
0 helpful votes
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The quality of the product is excellent, printing is just as I saw it on the screen. Impressed!

Date of experience: July 11, 2012
California
1 review
1 helpful vote
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I was so happy to find the particular items I was looking for. They arrived faster than I expected, and very well packaged. This was my fourth order from Zazzle, so you know I'm going to order again!

Date of experience: July 9, 2012
Michigan
1 review
1 helpful vote
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Easy to navigate, easy to order. Items arrive on time. I will most definitely use zazzle again for other products when I need something specific.

Date of experience: July 9, 2012
Pennsylvania
1 review
0 helpful votes
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Fast shipping
July 9, 2012

Fast shipping. Quality product. I would use them again.

Date of experience: July 9, 2012
AE
1 review
1 helpful vote
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I love this site because it provides me with the opportunity to create posters, shirts, cards, and cups,( to name but a few),. Since I'm no " artiste " as JJ used to say, I get to use their pictures, (or my own if I choose), and then I can get creative with my own words, which I tend to be VERY good at! In fact I just today bought frames for the 4 posters that I so speedily received from Zazzle The posters will be hanging on my study walls by tomorrow. Oh, I forgot to mention that you get to choose what size you made of just about everything! I REALLY do LOVE these website! AND, one more thing, it's NOT EXPENSIVE, yet still they offer specials and deals! Who could ask for more?!

Date of experience: July 8, 2012
Oregon
1 review
1 helpful vote
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It was a great job! Well done from stare to finish. My husband loved them and didn't know anyone did that!
Thank you so much.
Debi

Date of experience: July 7, 2012
Missouri
1 review
0 helpful votes
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Loved the stickers! We put the stickers on my daughter's wedding favors and they looked wonderful.

Date of experience: July 6, 2012
California
1 review
1 helpful vote
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Worst website ever! They make horrible work, print words on top of words, then make you go through a horrible and long process to get your money back, and charge $7 for shipping for one card. But do I get that money back? Nope. Horrible, ridiculous and will never order from them again.

Date of experience: July 5, 2012
New York
1 review
1 helpful vote
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I am 100 % satisfied with my order and I received it on time, i will pass on this web site to my friends and relatives.

I am looking forward to make my next order.

I thank you kindly for your great service

Date of experience: July 5, 2012
Wisconsin
1 review
1 helpful vote
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Fast delivery of ordered business cards... pricing was very good... ordered a second set of business cards and received a 50% off promotion... will ordr from Zazzle again, including other products,

Date of experience: July 5, 2012
Arizona
1 review
1 helpful vote
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Excellent, user-friendly, interactive web-site that allows you to view your customized item before it is ordered. Reasonable and competitive prices. Excellent status updates via email. Prompt delivery of fine quality goods.

Date of experience: July 4, 2012
North Carolina
1 review
1 helpful vote
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Ordered the hat first, and he just had to have the shirt. The yellow was great. It really makes a statement.

Date of experience: July 4, 2012
Illinois
1 review
1 helpful vote
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Once I got the hang of the function, it was easy to adjust/place the picture and text on the personalized coffee mug. I would have preferred if there were a choice of font instead of just a choice of point size.

Date of experience: July 4, 2012
Maryland
1 review
1 helpful vote
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I have been placing orders with Zazzle for two years. The merchandise I've purchased from Zazzle is outstanding!

Their products make my artwork even more vivid and more desirable for resale. Thanks, Zazzle!

Date of experience: July 3, 2012
Pennsylvania
1 review
1 helpful vote
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Zazzle offers a lot of different products that range all over the place. So far with my couple of purchases I've been extremely happy with Zazzle, not only with the products they sold to me, but also how quickly they shipped it off. One of the better web sites I've used so far.

Date of experience: July 3, 2012
Arizona
1 review
1 helpful vote
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JUST LOVED TO PRICE OF MY CANVAS BAG GOT A... REAL DEAL. LOVED THE PRINT I AM PROUD OF MY NATIVE AMERICAN BAG.

Date of experience: July 1, 2012
Georgia
1 review
1 helpful vote
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I've used Zazzle in the past. Always have good service and fast delivery.
I love their many selections.

Date of experience: July 1, 2012
Missouri
1 review
1 helpful vote
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Easy to design!
June 28, 2012

Easy to design! Awesome product! Perfect craftsmanship! Zazzle has made not only a happy customer, but a permanent one in the future!

Date of experience: June 28, 2012
NL
1 review
0 helpful votes
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The image you reproduced on a coffee mug for me is fabulous! Very clear and professional. Thank you.

Date of experience: June 28, 2012