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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I ordered a present before Christmas before the website's well-displayed 'buy now to get delivery before Christmas' counter. Except the counter didn't say you needed express shipping. I ordered by standard shipping and the package arrived after Christmas.
It is an exciting site. Love it. It's a great concept and long may it continue to be a leader. Just wish they would open a factory in the UK, or at least perhaps send products in a container to the UK with a view to cutting postal costs.
The product Zazzle produced was exactly what I was expecting.
I ordered a custom photo iPhone cover for a friend and was able to see just exactly what the product would look like. The ordering was fast and easy and results were absolutely amazing. The processing of the order was quick and all we had to wait on was the shipping (which was longer because of Christmas holiday). Amazing results... could not be happier. Will be ordering one for myself now!
Ordered 100 business cards using Zazzle template Dec 31. Credit card charged. Order goes immediately to 'Processed' which means I cannot cancel. Seven days later, they cannot estimate when they might ship... and have no explanation, and no other response. Argh! Never again.
The website itself is great. My customer service hero Leonard was awesome and did the best he could to help me the 2 times my order was cancelled. Once for a design thought to be infringing on copyrights and another because the same desing wouldn't work for embroidering. Awful policy not to just place order on hold and call customer to discuss problems. Wasted SOOO much time recreating items for replacing orders.
Sweatshirt printing great on 1 of 3 items, other 2 very askew. In process of sending pictures to Zazzle. Not sure yet how this will be handled. Fingers crossed I have Leonard again to help me out. Could only give 1 instead of all 3 as gift.
Because of such a hassle I've had (more than any other ordering experience, online or through phone/catalogs) I wouldn't recommend zazzle to anyone. Its a shame since I originally was telling all of my family/friends about it. Would hate to have them go through the same time wasting ordering process as I have, AND get a crappy printing job, and blame me directly.
I love shopping Zazzle. You can find something for anyone. Sometimes I think that the prices are a bit high but they always have specials and if you are not in a hurry you can usually get a good deal. Once an order has been placed, it usually arrives within 10 days
For some some lovely and fun crafty items useful for gifts (many handmade), you should check out this site. Further, their speed of delivery at last-minute holiday time was fantastic. This site was much better than expected, and I am happy to recommend it.
Alva Griffith
Love the products, love the website!
Everything I ordered was perfect!
I needed a special card for my husband's birthday but wasn't finding anything in the stores. Then it dawned on me that I could make exactly what I had in mind on a site like this. I had never tried Zazzle before, even though I'd heard of it previously. I found the entire process very easy. The card came out great, and it arrived in the mail in a few days. It cost me around $4 total, which wasn't bad considering it was a custom thing.
I had a good experience with them, but I'm sad to see that others have not. I will keep that in mind if I ever decide to make something more complicated on their website.
My husband loved his birthday card and personally I would consider using Zazzle again for something small and simple like this.
I find this website to be a valuable website for custom designed products that suit the interests of Naturists in a wide array of interests and needs. They make it easy to design your own, in many featured items, and their service is impeccable. I highly recommend them.
I ordered a pair of custom mugs just a couple weeks before Christmas, they arrived on Christmas Eve (I was actually expecting my order to take longer), and the mugs were high-quality and perfectly printed. Excellent site, that zazzle.com.
Ordered stretched canvas photo prints - they were delivered quickly at a really fair price perfectly prepared. VERY happy with the result!
I made my sticker the way I wanted it and then I wanted to change a minor detail so I called ZAZZLE and I was on hold for 30 min and then hung up. That was disappointing because I ended up having to doctor each individual sticker to my liking, which would have been done much easier at the production site.
The coupons I had were great and I got a good deal on the shirts I bought. The shipping route was a bit ridiculous because it went in the wrong direction instead of coming on the day it was expected. My previous experience with purchasing a shirt from this website was much better.
I ordered 2012 Christmas cards in early November. They arrived and were printed crooked. I requested a return and replacement cards before Thanksgiving. The request was granted and I received an email that they were being reprinted and would mail out soon. It took two more requests and a phone call (with a 15 minute wait) to apparently actually get the cards printed. They are now in the mail and tracking to arrive on Christmas Eve even though I was assured by customer service they would arrive immediately by courier. Horrible experience and I will never deal with zazzle.com again.
Zazzle is where i buy all of my 'odd' stuff. Christmas Cards, T Shirts, Gifts and all kinds of things! They are a one in a million web site that has all kinds of stuff and i HIGHLY recommend using it! Check it out!
The product I ordered was perfect, the only thing is that it took a month to get it, but once I received it I was extremely impressed with it.
Very content with the quality of the products and the manufacturing.
The high quality really surprised me and was higher than anticipated, so I really can recommend Zazzle.
The whole product range, the ability to customize products and the whole shopping experience is very comfortable and handled with the highest rate of available security. So very comfortable online shop.
The transportation costs at my location unfortunately are quite high, but that is nothing Zazzle can change.
Zazzle is great! You can design ornaments exactly how you want them. The quality is great & the shipping is speedy! Will definitely order from them again. :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members