ZazzleReviews 13,742

My band was headed to a music festival and we needed new business cards ASAP. After designing our cards (took less than 5 minutes and was a super easy and user-friendly process!), we opted to pay the extra amount for 2-day shipping (about $21 extra) since we were on such a time crunch to get the cards. The cards arrived exactly on time, and I was able to bring them with me to the music festival and to network in the way that I intended and needed to. I was very impressed with Zazzle - it was so easy to design cards to look precisely the way I envisioned them. The cards were perhaps a bit pricey, but in my mind the price was well worth it for the very high quality!

I just received my order from Zazzle.co.uk. A bit late? Maybe, about 2 weeks delayed. Dissatisfied? Hell no, man!
Why all the fuss about Zazzle being a scam anyway? My order got a bit delayed, and when i googled "Zazzle scam", i was shocked from the amount of information available online in regards to the subject. I ordered two custom hoodies. The quality is wayyy better even than those of Adidas, which i checked at the local shopping mall a few days ago. Size is perfect. I STRONGLY BELIEVE SOMEONE IS TRYING TO SABOTAGE THE COMPANY. Don't believe them. The staff answered my emails, after 2 days, and even offered a free replacement in case my order got lost, which wasn't tracked by the way, and they are not obliged to do so. I am ordering from Zazzle again.

Zazzle is an amazing site where you can customize anything and everything and make it totally your own. I highly recommend getting that once in a lifetime unique gift for yourself or someone you love and see how much zazzle you put in their life.

I only purchase Zazzle's postage stamps. Love the originality of them and can personalize them for any season or special event. The post office loves them to and always asks where I get my stamps. They are always a hit! The price is great and you will love them! So many to choose from it is hard to make a decision.

I ordered stamps for an upcoming wedding event. All seemed fine when I got a confirmation email after making the purchase. About two hours later, I got an email from the support team asking me to verify my credit card information, which I did. An hour after that, I got an email from the support team AGAIN asking me to verify the shipping address, which I did. I then sent an email confirming everything had gone through since I had received those two bizarre emails, and they confirmed I was good to go. I paid for the fastest delivery option available. It is two days after the stamps were supposed to arrive. I waited on hold last night for 20 minutes before giving up reaching the support team. The mother of the groom just went through two exhaustive calls with them, and they have no idea what happened to our order. Though it says shipped, it has not arrived and the postal service says the order was never ready for pickup. Don't waste your time -just go to the post office and buy regular stamps. Cute donkeys on your postage stamp aren't worth the hassle of dealing with Zazzle. I am sure they are a great company, but definitely not reliable when it comes to your order arriving on time.

This the worst online company I have ever encountered. I placed an order on Feb. 26 supplied my own logo all they had to do was print. It is now March 23 and it is saying my order is still in process. I have trying emailing, no response, called everyday on hold after an hour, I hung up.; Please don't be fool by these positive reponses because after what I have experienced, they could not true, these disgard your emails and well as phone call. They need to be out of business. DON'T WASTE TIME OR MONEY.

This company is one huge scam and rip off. I ordered a framed poster last month and it was a piece of garbage reproduction. Horrible beyond words. I returned it over three weeks ago and have yet to hear anything from these crooks or to have my money refunded. Stay far away from these people... seems like a site that deals in crap and it's hard to get any customer satisfaction once they have your money!

UPDATE: okay, it was three weeks since returning the item when I wrote this review. I got an email from them saying "oh, we're sorry... blah, blah, blah..." Told me it would be 14-21 days to get my refund. That will make it almost 6 weeks! WORST online experience ever. I do a LOT of shopping online, even for simple household items, and I will never go back here. Read how many customer service complaints there are. That should tell you something.

A friend recommended this site after a bit of excitement with what was offered. I hoped over to check it out and was rather pleased. The reasonable pricing for custom items was nice and the easy to to use design interface made it simple to find an item I wanted and make it. The shipping was fast and it took very little time to get my item! I've already recommended the service to my own friends.

I created several of these on my sharonrhea store here on Zazzle to add to gifts, place on lids, and to use one on packaging tissue if I gift wrap the gift.

If I say the printing is "pop off the page perfect", I assure you, I mean it (as I am the Queen of Persnickety), and I can tell you that the printing is absolutely pop off the page perfect - bold - colorful - fabulous!

I have spent at least 5 hours of my valuable time in the past week trying to access an RMA online where their website will not cooperate, and spending a total of 3.4 hours on hold on five separate occasions trying to contact their customer service line. My feeling is that they have a very liberal return policy, because you will find it totally impossible to ever reach them. I am furious and frustrated. Received an iPhone case mate with a cloudy screen protector... unacceptable. Seriously... are their phone lines busier than those of LLBean?

The more I explore Zazzle.com, the more great designs I find. The printing is excellent and I've always gotten my orders on time. Check out the tips below about how to enhance your shopping experience by using the Zazzle search tool.

I ordered invitations for my daughter's graduation party. Several weeks later I get a text from a lady in California (I'm in Tx) saying that my invitations were shipped to her. I've been the past week trying to contact Zazzle. I've been on hold for hours during the past several days, not only will they not answer the phone but won't answer my emails either. The party is coming up soon. I have no invitations. This company doesn't respect its customers and I'm out the money I've already paid!

I ordered customized stamps 10 days ago, with a processing time of 2-3 days. They are still in "processing" mode. Despite multiple emails asking for an update, I finally received a response stating "custom stamp processing takes 2-3 business days." Thanks, genius, except it's already been 10 days and it's still "processing". I've now been on hold for 20+ minutes to speak with someone, but assume after reading other reviews that I will have no luck. I plan to challenge the charge with AmEx - no way I am paying the high cost of custom stamps when they won't even arrive in time for the invitations that will need to be mailed before the stamps even finish processing.

Zazzle.com is a very user friendly site. Their products are well made and they have a great selection. This is one site I will tell everyone about. I love it! I can find items that are not readily available, the prices are superb and the shipping is reasonable and fast. Thank you.

I order a few invitation as samples and they were exactly as described and met my (our) expectations. Delivery was prompt and I will be ordering the invitations soon...

I ordered the Violets in a Basket round stickers with two doves and personalized it with text. I forgot to mark that I wanted a Matte finish so I called Customer Service within 10 minutes to change from the Glossy finish. He had to cancel the order to make the change so I assumed my stickers with the text Free Spirit would remain the same. Not so, they printed Free Spirit - Gone Home which I knew would be too small and no one would be able to read such small print without a magnifying glass. I still had it in the basket, but never moved it to checkout. Since my original order was cancelled, that's the one they sent me... Zazzle does not give you a picture of what your order looks like when they print your order number so it's too late to make a correction. I paid for two/three day shipping... Mind you that's after they print your order so you may be waiting 5 or 6 days for your express order if there's a Sunday or Holiday during your shipping process... Very poor printing quality. The doves were suppose to be almost yellow against a white background. They were so white you could barely see them in the 1 1/2" circle stickers. I used them as I was out of time to send out a memorial program, so basically they'll see a basket of purple violets and some chicken scratches. Will not do business with Zazzle again...

I ordered 50 dry mesh t-shirts and was on a firm schedule.

Their website shows the items are in stock. 5 days later, no shipping notice, I had to call them (because they won't bother letting me know) and learned they are out of stock.

Then I was offered a swap w/ similar material, but then they shipped me the cheapest cotton shirts they had while still charging the price of the premium dry-mesh which is almost twice the price. How convenient!

They gave me a hard time for returning those shirts. I had to yell on the phone for over 40min to make my case. They refused to return my $35 shipping cost. Don't believe their "if you dont like it, we take it back". Yes they will, but you wont get your shipping fee back.

Nobody is attending this place. They don't provide updates. Email support takes 3 days to get a reply. Phone support is 35min wait time, then get transfered from one agent to another. Everytime I call in, I had to re-explain my problem because their is no notes of what was previously discussed/agreed. If you are looking to waste time and money use them."

----

Hey and now the IQ challenged ZazzleRep is replying to my review above. I couldn't get updates from them for a week but they now suddenly step up and communicate w/ customers.

Typical response which is not addressing the problem and not taking responsibility. I was not complaining about my shipping label you dummy. I paid $1407 and I got refunded $1407-35. That is my initial shipping cost. Is that clear?

Are you saying i am making is up? It's always the customer's fault when we want a refund. That's my experience w/ them. Rude, irresponsible, don't live up to their refund policy.

Zazzle price is higher than other printing sites, I went for it hoping to get better service. What a fool I was.