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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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We have searched extensively for the perfect template for our business cards. I even tried (unsuccessfully) designing our own cards.
I went to the Zazzle templates and quickly found the perfect one!
Zazzle's printing and order fulfillment was excellent. I have reordered the same cards since then.
If I don't get my shipment in of my 3 mugs that have already been paid for will I get a replacement or my money back? So far I have not received them at all. They were ordered on the 1st and, as far I know, were shipped on the 1st. They cost me $16 to $17 or so and all together cost me $59.84 and standard shipping. My order before came just fine. I dunno what in the world.
This is a wonderful web site with a multitude of personalized and customizable product. I have ordered a variety of mailing product: return address labels, stickers, and cards. The quality is superb and satisfying.
I love using zazzle, and i do so very often. It's so easy to create and design with their software and the service, delivery and shipping is so fast and expedite. I'm very happy!
Terrible! That's my experience with Zazzle summed up in one word. Don't EVER depend on this company - specifically for time sensitive products! Even after paying around $50 for an "express" scenario, my order wasn't even processed until I called two days after the guaranteed delivery date. Their response: "We don't know what happened, but we can refund your express delivery charge." (See... the $ isn't my priority. TIME was my priority. They can't refund my time.) Ugh. There's simply NOT enough time in my life to waste on this company another minute. (Over 2 hours were invested in order to arrive at their "solution" which by the way... my account still shows the $50 express charge.) Even taking the time to post a review feels wasteful but, I feel obligated (out of human decency) to warn others. I know your time is too valuable for Zazzle's nonsense! So... proceed with apprehension/consider yourself warned! There is no recourse - even though the phone number listed indicates it is the contact info for Customer Service. The "service" portion is missing from their equation. Pfft! Good luck & God bless!
Sincerely,
Niki
Hi Niki. We appreciate your feedback. We will have our CS team reach out to you via e-mail. Thanks.
These greeting cards are of a very nice quality and are reasonably priced when they have a percentage off sale.
I ordered from their site, unusual customized presents nice items arrived on time and in good shape but were a bit expensive, I later looked at other sites and found better deals. Products arrived and were as described so its a good site
I have ordered many times and had never problem thank you zazzle cheers
This was only the second time I've used this site, the first being a few years ago. I needed two baseball caps and every place I checked had minimum amounts required. After designing my own hat :) I called customer service, honestly doubtful i could get them in time for our trivia tournament. Reached a rep immediately and he suggested expatiated shipping would get my hats to me by the 24th. They arrived on the 17th! Beautifully done. I do a lot of on line shopping and was 100% satisfied with this transaction.
I am a HUGE internet shopper, and Zazzle was the BEST place for me to find all of the posters I needed for our up and coming religious education classes. They were packaged very professionally, and shipped and received in less than 4 days! Very satisfied customer! I will be back!
Really best website in the world i love to get shopped from zazzle, i have purchased so many times and had never a single time problem thanks for this wonderful services
Ordered a personalized key chain to show my derby team & my derby name. Loved the options & how easy it was to customize.
It was was everything I hope for and I order a 5t and it fit perfect true to it size. I will order again would have gave it a 5 star if came a little sooner and they offer free shipping sometimes.
I ordered some buttons and didn't realize my old mailing address was saved from my last order. I paid for expedited shipping. When I received the confirmation that my order was ready to ship the next day, I noticed the old address. I called right away and the customer service rep was so pleasant and helpful! Zazzle printed my order again at no charge to me and shipped it to the correct address! Definitely a happy customer here!
I find almost everything on this website! I online need the store for groceries these days!
I saw a shirt that I wanted and ordered it. It got here in less than a week. That simple. There were several color choices and a wide range of sizes. The fabric is super-soft and comfortable, and it stands up to my washing machine well. What more could I ask?
I just ordered a baby blanket and a pillow with a picture of a peacock painting I took with my phone after I couldn't find the right set online anywhere that matched my color scheme. I was afraid it would be pixelated or the colors would be off, or it would just be poorly made... and boy was I worried for nothing. They came out PERFECT! I am SO happy with them. I also ordered a custom mug with pics of my kids that also came out great. 100% Satisfied :)
I have purchased a baby onesie and a magnet from Zazzle. The quality was really great. Thanks.
The merchandise was in great shape ( ordered a stein) & the political buttons were wrapped so that they did not get scratched ( had ordered 4) Time that I received was reasonable -less than a week from ordering.
I had custom cards made to ask each of my bridesmaids to be part of the wedding. Since it was so cheap, I also made little custom save the date magnets for them with cute pictures of us as well. They came out really great.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jeannie. Our records indicate this order was delivered. We will have our CS team follow up with you via e-mail. Thanks.