ZazzleReviews 13,841

Googled foil metallic business cards. Zazzle came up on the search. I selected foil business cards from the drop down and selected a design. Edited to add business information and ordered. They arrived and they are not foil. All the text and embellished parts which I thought were gold foil are beige print. Worse yet they don't even offer foil printing on their business cards. It's so misleading and frustrating! Why have a catalog of foil business cards if they are NOT FOIL! Hundreds of disappointing business cards now! NEVER AGAIN

We ordered the Postcard Photo Cards for Christmas. Very cute idea, but they were cheap looking. The photos came out dark and the card stock was thick but I guess we should have ordered the glossy finish because it looked like a coaster from a bar. Since I paid almost $100 for the cards, I was thinking they'd be adorable, but instead, with no envelopes, I was embarrassed. Sent them anyway because they were so expensive. I have had WAY better cards from other companies.

I ordered a simple, customized mug on December 2. They said shipment would arrive between December 10-12. It is now December 17, end of business, and their site says that it is still in the "making" step - with no estimate on when it will ship (if ever). I don't know how you run a business where you sell something based on a projected arrival date - and then just completely blow that off and instead make it and ship it only when you are darn good and ready. I would NEVER order another item that was time sensitive from these jokers. No acknowledgement even of the issue - no urgent email from their customer service bot to update me. Nothing. Don't waste your time and money with these jokers. Prepare to not be dazzled by zazzle.

I bought it for a christmas gift. I measured the person who was meant to receive the shirt with a cloth tape and doubled checked my measurements were correct; however the shirt I received was too small to even fit myself and I am barely 100 pounds and 5'5 when rounding up. The cloth was nothing like on the website and the print was terribly cheap looking. I tried to return for a bigger size so I would at least still be able to give him this gift I spent so much money and time making and they wouldn't allow it instead I was given "Zazzle credit" meaning 15% off my next purchase as if I would ever waste my time or money on this awful fraud of a company ever again. Save your money and time and DON'T BUY FROM HERE!

I ordered products, paid extra for expedited shipping, NO PRODUCT! Customer service is nice but cannot accomplish a thing for me and refuse to get me in touch with their corporate headquarters. My kids will not have their items for Christmas thanks to this company all because the manufacturer of my products are not contacting customer service back. THIS is when their headquarters NEEDS to be involved. I have filed a complaint with the BBB and I am contacting the Federal Trade commission. Do not be fooled by some of the good reviews. They make it difficult to complain and even are trying to take down people's rights on Wikipedia... all because they don't like what is being said. Well get your act together and deliver our products!

This company is very misleading with their advertising!
Their website promotes 60% OFF CYBERSALENOW very clearly, WITHOUT showing the small print, UNTIL I was a checkout! That is, clearly, unfair and unethical considering the hours spent to create the card!

I was ready to place a huge order of 1,325 Christmas Cards which gave me a bulk discount to $. 98 per card. AFTER THAT, the 60% discount should be applied! Instead, the small print said that it is either the discount from the bulk order OR 60% off regular price. That final price at $. 98 per card (not including S&H) is not a holiday sale and is much higher than other businesses that I have ordered from (between $. 49 - $. 79).

I have used Snapfish, Costco, and Staples in the past and never had a problem with being mislead such as Zazzle! I tried communicating with customer service by phone and email to work with me, however, they would not budge.

I ended up going to Snapfish who gave me beautiful cards with printed envelopes and expedited shipping for a total of $. 57 per card, including tax!

I had a shop with my art on for about 10 years and I made a little bit here and there when someone bought something, never much, just a few pounds. Then someone ordered 210 cards with my original artwork on and Zazzle told me I would only be getting £20, where the cost for them would have been well over £500. I realise printing costs and delivery has to come out of that, but I am supposed to accept that I have made less than 1p for every copy of my artwork they printed! No way. When I contacted them about it they just said that the customer had used a discount promotion! LIke I agreed to that! Nope. I have now deleted all my art from the website and won't be using them again.

UPDATE: I did set my rate to 25% which clearly I did not get, so no it didn't clear things up and I have removed my designs from your rip off site.

I was making my wedding bridesmaid proposals and clearly talked to 3 agents about the production of items also got a email stating that the order would be rushed and delivered by a certain day and the day before the item was to be shipped I receive an email stating that the order was not made and could not be made. So thanksgiving is 2 days away and I have nothing to give to them my wedding proposals are ruined what good is customer service if all of it is a lie. Do not believe in the product that they say can make and also the delivery time and do not pay extra for the black membership when that don't help nothing but giving them money. Don't do it

I was attempting to pay for a personalized rubber stamp of my tripawed kitty's front paw print, we lost to cancer this month. I had such a hard time with just the check out process. The shipping charges were not applying correctly and then to find that the PayPal option was not working. I was not willing to put my CC info. On their site.
Not to mention there is no way to contact them directly. Well not at 7 P.M. PST.
So I jumped on the information superhighway and with just the tip of my claws typed in the search bar ZAZZLE Reviews.
I want to Thank All of You for saving me from making a mistake by placing an order with ZAZZLE Shmazzle!

They took my money for a custom watch. I realised i made an error on design, they said fine, we will refund. Then i resubmitted correct, paid again, and they said
'we cannot process this symbol its 'hate' based, i politely demonstrated that its not, then they say, 'sorry its copyrighted' another bull$#*! argument i told them - for the same reason you cannot copyright the crucifix.
Still no money, its been over a week, now its foul abuse continuously forever. I will not be stopped except by a judge. Death images. Swearing. Any unpleasantness i can dream up. Third ripoff in 6months the internet is a disaster, back to shops methinks

I'm a stay at home mom of 2 kids under 2. I ordered Christmas stickers for our Xmas cards. They were Disney - adorable. The stickers arrived poor quality and faded. I had brought the stickers over to my moms house because that's where we do our Christmas card tradition.
Long story short, I called customer service - Edward. He was unable to help me in anyway. He told me that if I couldn't send a photo of the stickers right now then he could not help with the order! I asked to speak to a supervisor - still got nowhere. Wasted 45 minutes of my time and have horrible stickers. I'm frustrated. And annoyed. I was a FIRST time customer and LAST!

All I can say, the products look adorable. The customer service was absolutely terrible. Refused to just help me out. I didn't have access to take pics of the photos so they refused to help me or send out new ones.

Good luck getting anything approved for printing with their terms. I spent 3 hours designing and ordering stickers for a child's birthday party just to find out a week later that my order was cancelled due to a violation with their terms. I was literally ordering 3 sheets of large stickers and 3 sheets of small with the childs name on them, clearly not for commercial use. I disputed the cancellation and they couldn't do anything for me.

For smaller jobs, buy the materials and print yourself. You will save a lot of money this way, or take to a print shop so you don't have to wait for shipping.

For larger jobs I would suggest going somewhere else completely. Don't waste a second of your time with this company.

If you're an artist looking to sell your designs, don't use Zazzle.

I've had a Zazzle Pro Designer account for nearly 10 years now. In the beginning, I used to make a few bucks from royalties. Today, they removed over a dozen of my designs that have been online for nearly a year. Subsequently, I removed all 500+ of my designs and removed all the products from my store. During the time that I've had my account, I've had over 100 designs removed and royalties cancelled for no apparent reason and with no appeals process or recourse. When I questioned it, I was told that something violated their terms of service, but never was informed of the specifics of this violation. All this happens even though I see a never-ending stream of blatant copyright and trademark infringing designs daily. All my designs are original. Creating designs is time consuming. Posting them on their site, adding descriptions, and determining pricing took a lot of time, only to have them removed. Only ten percent of what I posted on Zazzle has ever sold. I make more royalties from other similar sites in a week than I make with Zazzle all year. It's just not worth the headache.