ZazzleReviews 13,841

I ordered face masks May 1st after things started opening up again, recognizing that I don't have the skill to make my own. On June 5th I sent a question asking where my order was. On June 9th I got a response that they're working on it, but they can't tell me when it will be ready. On July 11th I received shipping notification. On July 15th I received delivery notification. Today, July 16th, I opened the order of 9 masks to find exactly 1 mask, and my entire order listed as delivered on the site. I've requested a refund of my entire order, and will willingly send back this mask. I don't expect any kind of response for at least a week. I don't recommend working with these charlatans.

I placed
An order on May 5, with an expected delivery date of May 23. On June 9, I sent a message to customer service about the late delivery. After four days inrecieved a response that they would let the production line know, but no information to n regarding my expected deliver date. About six weeks after the expected delivery date my INCORRECT order arrived- missing one of the five items. I have again reached out to customer service but since the policy is 3-4 days reaction time, I don't expect prompt attention to the matter. I do NOT recommend this company!

ZAZZLE accepts anything sent to them in the "BLACK LIVES MATTER" movement and I mean everything and anything like "MAKE RACISTS AFRAID AGAIN" "WILL THROW PEE AT WHITE SUPREMACISTS" "I SCARE WHITE PEOPLE" "DEFUND THE POLICE" "AMERICA WAS NEVER GREAT" "MAKE AMERICA RACIST AGAIN" just to name a few and hundreds of others which is fine, that' s their right BUT they take a customer's order and money to have printed on T-shirts and other items the statement "IT'S OK TO BE WHITE" and what do you think happens, she gets an EMAIL that says they were unable to process and fill the order because the design was in conflict with their content guidelines. I guess ZAZZLE doesn't walk the middle of the road, they see this current world as choosing sides and that's sad. So why is it against ZAZZLE policy to print a T-shirt that says "IT'S OK TO BE WHITE" BUT it's ok to accept and fill an order for a T-shirt that says "I THROW PEE AT WHITE SUPREMACISTS" I GUESS THEY ARE JUST RACIST, WHAT DO YOU THINK?

This company is a fraud I order face masks in April and they said they shipped them in early June and even the tracking of the shipment isn't moving stay away from this company.

Zazzle's regular shipping is ridiculously slow. It is taking at least 7 business days to ship from Kansas to Michigan. It uses UPS Ground Mail and then switches to USPS to make the final delivery. Even USPS could deliver this package faster. Zazzle offers faster shipping but it is exorbitantly priced over actual delivery cost... Zazzle is price gouging it's customers. I'm not sure how they will stay in business with this shipping approach.

I ordered a gift for Father's Day on the later side. I was expecting it to come anywhere from Friday, June 26th-Tuesday, June 30th as was the expected arrival time. I was constantly tracking the package as Zazzle made it so easy and convenient to do so. When I got the notification that the gift had arrived on June 20th, the day before Father's Day, I was shocked and extremely happy. I will definitely use Zazzle in the future! The gift came double wrapped, in perfect condition and looking incredible. Everything was so easy and my dad loved it!

I ordered a simple puzzle for my husband for Father's Day I ordered it May 14th never received any type of letter telling me that it was not going to be sent here we are June 23rd and still no puzzle I call these people up and ask him what happened to my puzzle they said they closed down the factory and cancelled all the orders what a shoddy way of doing business worst place to shop at funny thing is they decided to make me up an account that I never applied for and took the money that I paid for the puzzle which was $71 and put it into a Zazzle account instead of giving me back my money and telling me what was going on go figure this is the worst place I have ever seen in my life very very dissatisfied as this was a Father's Day present for my husband