On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The invitations look amazing. I am so happy with the outcome! I received them earlier than expected! Quality is great! I will definitely recommend family and friends to use zazzle! Thank You Super satisfied customer
Perfect! Everything about the ordering was easy. I typically have a difficult time with computers. When I first placed the order I forgot to put the time guests should arrive. I was able to cancel the order and fix my mistake with no issues.
Thank you!
Beautiful card stock and and shipping was fast! Would definitely do business again!
These came just as ordered. Beautiful and extremely fast shipping!
I purchased the graduation card for my nephew who became an electrician. The card was personalized on very beautiful quality paper. I was very happy with my experience from Zazzle.
Beautiful personalized card. Will definitely be back in order more in the future
The order was printed on very high quality paper and was very professionally done! Exceeded my expectations.
The site was user friendly and my invitations look beautiful!
I ordered some business cards for the 2nd time, I thought wow first time was pretty easy, and simple, cards looked mostly great besides 1 or 2. Then I ordered my 2nd set and they look like crap, the corners are damaged, peeling back, most cards have a lot of quality issues. I'm really upset. These are for my business, and I even ordered and paid extra for shipping just to have a damaged product. Won't be using for future services. Very upset.
Order 10 shirts and all of them had black marks running down the back. Was very unhappy with the pruduct
Hi Jannie,
We are very sorry to see the issues that occurred with your shirts! We can be reached at [email protected] where we would be happy to provide further assistance!
Thank you,
Ryan
Beautiful, delivered on time, high quality product
Very impressed with the quality of the product we received. They we delivered quickly as well! Only had to wait a few days! Would recommend to anyone!
Love the cards I ordered. Good price. Good quality.
Ordered the Rustic Baby's Breath Mason Jar String Light Lace Country Wedding Invitations & RSVP's could not be happier! They are absolutely beautiful great quality Ordered them April 26 & had them in less than 2 weeks! Thank you!
Everything was so simple and easy. Our invites came out perfect.
I loved my Mother's day cards! They arrived on time & the quality is excellent. I like being able to customize a card if I want to make it special.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Samantha,
We are very sorry to see the issues with your cards, this certainly isn't the typical Zazzle experience! We can be reached at [email protected] where we would love to make this right!
Thank you,
Ryan