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Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Review
May 8, 2022

Graduation cards were delivered as ordered on time

Date of experience: May 8, 2022
Missouri
1 review
0 helpful votes
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I ordered invitations for a rehearsal dinner for my son and baby shower invitations for my daughter. They turned out beautifully and I am extremely pleased with both. I expedited the order and it was costly but they arrived just when I was told they would. I highly recommend them.

Date of experience: May 8, 2022
Illinois
1 review
0 helpful votes
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Beautiful creations.
May 8, 2022

Love all your designs. Beautiful work. Fast service. Ordered 3 times. Never disappointed. Can't beat the price... 1 Birthday & 2 Anniversaries. So happy with my purchases. Will definitely order again.

Date of experience: May 8, 2022
District of Columbia
1 review
0 helpful votes
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Beautiful Cards
May 8, 2022

Excellent customer service. Will use again. Definitely

Date of experience: May 8, 2022
Virginia
1 review
0 helpful votes
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Product damaged
June 7, 2022

Post office mangled the packaging and the card and envelope were very bent. I am disappointed because this was a first wedding anniversary card for my brother and his new wife but I will still send it since I don't have time to order a new one.

Date of experience: May 8, 2022
Georgia
2 reviews
0 helpful votes
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Delivery was earlier than expected but I was 10 envelopes short.

Date of experience: May 8, 2022
California
1 review
0 helpful votes
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Birthday invitation
May 8, 2022

Easy design and order process. Reasonable pricing. Fast delivery

Date of experience: May 8, 2022
Texas
1 review
0 helpful votes
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Beautiful invitations!
May 8, 2022

I had never ordered from dazzle before, but totally would again. Invites were exactly as pictured. A little on the expensive side, but I think worth it. I paid extra for super fast shipping—they arrived in 2 days as promised.

Date of experience: May 8, 2022
Illinois
1 review
0 helpful votes
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Great personalized card
May 8, 2022

Your first great grandson only turns 18 once. The card commemorates the occasion with style and flair.

Date of experience: May 8, 2022
Illinois
1 review
0 helpful votes
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Pleased with my invites!
May 8, 2022

Zazzle was user friendly, had a nice selection, and quick shipping too!

Date of experience: May 8, 2022
Georgia
1 review
0 helpful votes
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Great invites
May 8, 2022

Prompt and pretty. They were also earlier than expected, which was nice given the delays in mail lately.

Date of experience: May 8, 2022
Georgia
1 review
0 helpful votes
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Love them
May 8, 2022

I ordered them for my bridal proposals and can't wait for them to open there boxes

Date of experience: May 8, 2022
Georgia
1 review
0 helpful votes
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My wedding invitations
May 8, 2022

They came out absolutely perfect I'm so in love with them!

Date of experience: May 8, 2022
New York
1 review
0 helpful votes
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Great
May 8, 2022

Fast shipping and pristine quality with a ton of envelopes and great seal to protect from weather

Date of experience: May 8, 2022
Pennsylvania
1 review
0 helpful votes
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Wedding Invitations
May 8, 2022

Great product and was shipped quickly! It was exactly what was described.

Date of experience: May 8, 2022
Texas
1 review
0 helpful votes
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Excellent
May 8, 2022

Awesome quality and fast shipping. Not sure why this site requires 50 characters lol but yeah

Date of experience: May 8, 2022
Virginia
1 review
0 helpful votes
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Great product got it extremely fast. I should have went with the recommended size but I went with the 3x5 and it was a little too small but that was my fault. It's a nice invitation and I can't wait to mail them oit!

Date of experience: May 8, 2022
Florida
1 review
0 helpful votes
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Labels
May 8, 2022

Came out beautifully! Can't wait to see my daughter's face when she sees these at her graduation

Date of experience: May 8, 2022
California
1 review
0 helpful votes
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Invitations
May 8, 2022

They came out exactly how I wanted them. Smaller than what I expected though. Printing was very nice.

Date of experience: May 8, 2022
California
1 review
0 helpful votes
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Everything looks great!
May 8, 2022

Everything arrived on time and is very high quality.

Be aware though, your order DOES COME with generic white envelopes. So don't think you have to buy expensive, fancy ones like I did.

Date of experience: May 8, 2022