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Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Excellent
May 9, 2022

It was easy to place an order. Website was good. For example, it showed the mug I was buying from multiple angles. Products arrived in a reasonable amount of time. All is well.

Date of experience: May 8, 2022
Canada
1 review
0 helpful votes
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Personalized mini liquor label
May 9, 2022

Elegant-looking labels, perfect for my husband's 50th birthday.
Service is fast. Got my order in 3 days.

Date of experience: May 8, 2022
Massachusetts
1 review
0 helpful votes
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Don't send a receipt with my card. The card and design are beautiful and great— came as expected! Okay

Date of experience: May 8, 2022
Tennessee
1 review
0 helpful votes
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Beautiful
May 9, 2022

Easy to find a layout and edit! The invitations were shipped within 2 days with expedited shipping. They're beautiful.

Date of experience: May 8, 2022
New Jersey
1 review
0 helpful votes
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Meh okay
June 8, 2022

The card itself was very pretty. But the font inside was at least 36pt and was way too large and gawdy looking in comparison to the size of the card. No attention to text formatting detail was given.

Date of experience: May 8, 2022
California
1 review
0 helpful votes
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Gorgeous
May 9, 2022

They came out absolutely beautiful! Great quality paper! It was hefty. Loved it!

Date of experience: May 8, 2022
South Carolina
1 review
0 helpful votes
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Bridal showet
May 8, 2022

Easy ordering and quality is great. Just be sure to carefully proof read.

Date of experience: May 8, 2022
Colorado
1 review
0 helpful votes
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Bridal shower
May 8, 2022

N/A I have no useful information for this review.
I ordered and received the invitations.

Date of experience: May 8, 2022
Florida
1 review
0 helpful votes
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Invites
May 8, 2022

It was an absolute blast creating this card. Just remember folks…. The invites don't matter. Don't spend all your time and effort for just ONE DAY! Focus your time and effort on the marriage. Not the wedding.

Date of experience: May 8, 2022
Illinois
1 review
0 helpful votes
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Beautiful
May 8, 2022

Invites were better than pictured. I was happy with quality.

Date of experience: May 8, 2022
Colorado
1 review
0 helpful votes
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Great college announcements!
May 8, 2022

It was great to find college announcements for the university my son attends. They turned out great and I received the announcements earlier than expected.

Date of experience: May 8, 2022
Colorado
1 review
0 helpful votes
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Beautiful!
May 8, 2022

My invitations came in quickly and looked great and high quality!

Date of experience: May 8, 2022
Colorado
1 review
0 helpful votes
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Her vows paper booklet
May 8, 2022

Came quick, was just as described, beautiful booklet and very happy with my purchase

Date of experience: May 8, 2022
Texas
1 review
0 helpful votes
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Exactly what I ordered
May 8, 2022

Very good experience. Until I had to have 50 characters in this stupid review.

Date of experience: May 8, 2022
Illinois
1 review
0 helpful votes
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So in love!
May 8, 2022

These invitations came out so beautiful, im super super satisfied with my order with this seller! They arrived about three days earlier than they were supposed to, too. I now know where i can confidently get custom invitations from without any hassle!

Date of experience: May 8, 2022
Nebraska
1 review
0 helpful votes
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All around amazing!
May 8, 2022

I ordered 50 invites and the estimated time of arrival was May 13-15, but actually got delivered on May 5 which is always great! The invites look exactly how I edited them, I'm beyond impressed! I definitely will be using Zazzle for any cards/invites.

Date of experience: May 8, 2022
Massachusetts
1 review
0 helpful votes
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Super Great Job!
May 8, 2022

I like when everything, in 1 place. And the creating is easy. I will order more stuff.

Date of experience: May 8, 2022
Wisconsin
1 review
0 helpful votes
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Wedding invitations
May 8, 2022

Zazzle did a great job with the wedding invitations. Even let me type in the rsvp on the bottom of it.

Date of experience: May 8, 2022
Maryland
1 review
0 helpful votes
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Great service
May 8, 2022

The cards I order turned out beautifully and they came extremely quick!

Date of experience: May 8, 2022
Kansas
1 review
0 helpful votes
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Love them!
May 8, 2022

Exactly as pictured and rather quick shipping! I am so happy to have them.

Date of experience: May 8, 2022