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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Ohio
2 reviews
0 helpful votes
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Happy with my purchase
May 9, 2022

This took awhile to put together because I didn't know how to fix mistakes, so I would have to start all over. But it was worth it!

Date of experience: May 9, 2022
Louisiana
1 review
0 helpful votes
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Party Invites
May 9, 2022

Ordered for first time and am pleased with the product quality, service and fast delivery!

Date of experience: May 9, 2022
Florida
1 review
0 helpful votes
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Got my order
May 9, 2022

Good on time delivery and quality of paper, would recommend

Date of experience: May 9, 2022
South Africa
1 review
0 helpful votes
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Received what i ordered ahead of time. This was great because I got the poster for several to sign on the back to encourage a terminal cancer patient who is a good friend

Date of experience: May 9, 2022
Illinois
1 review
0 helpful votes
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Birthday cards
June 8, 2022

I was disapointed in 2 of the cards. I just wanted to order grandson's 1st birthday. 2 of the cards had names on them. I didn't know I was supposed to change the names.

Date of experience: May 9, 2022
Ohio
1 review
0 helpful votes
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Cute!
May 9, 2022

Cute and reasonably priced. Happy with purchase and would purchase again

Date of experience: May 9, 2022
California
1 review
0 helpful votes
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18th birthday
May 9, 2022

Super easy and fast shipping we definitely recommend

Date of experience: May 8, 2022
Kentucky
1 review
0 helpful votes
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Very satisfied. Appreciated site to keep me updated and made sure everything was delivered in a timely fashion. Finally checked to make sure it had been delivered.

Date of experience: May 8, 2022
New York
1 review
0 helpful votes
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Birthday Invites
May 9, 2022

Perfect! Thank you! They look beautiful! The quality is great!

Date of experience: May 8, 2022
California
2 reviews
0 helpful votes
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Fantastic
May 9, 2022

I order a card and a coffee mug for my wife for Mother's Day, she loved them both. They're fantastic.

Date of experience: May 8, 2022
Texas
1 review
0 helpful votes
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Graduation Invitations
May 9, 2022

Quick & wonderful results! Quality is great & I will be ordering for other events in the future. Thank you.

Date of experience: May 8, 2022
New Jersey
1 review
0 helpful votes
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Not Using Zazzle Again
June 8, 2022

The issue was more with shipping, it said it was going to arrive the day after Mother's Day. So I had to quickly but another card for my aunt at Walgreens with the package I planned. When it did arrive I already sent my gift with the new card.

Date of experience: May 8, 2022
Zazzle S. Zazzle Rep
over a year old

Hi Rebecca,
We are very sorry to hear this has happened! We can be reached at [email protected] where we would love to make this right!
Thank you,
Ryan

Michigan
1 review
0 helpful votes
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100% satisfied
May 9, 2022

The invitations were a great print. I wish you could download an e- invite/ digital copy as well as the printed version. The price was a bit overwhelming for my budget so I cut back on the quantity.

Date of experience: May 8, 2022
North Carolina
1 review
0 helpful votes
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Teacher ID's
May 9, 2022

Quick processing time, easy to work with, and the badges came out beautifully

Date of experience: May 8, 2022
Connecticut
1 review
0 helpful votes
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I bought 75 save the dates and invitations and like 10 I can't use because they didn't arrive in good condition

Date of experience: May 8, 2022
Tennessee
1 review
0 helpful votes
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Fast Delivery
June 8, 2022

Prompt Delivery of the cutest cards available for any occasion.

Date of experience: May 8, 2022
Texas
1 review
0 helpful votes
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Celebration Of Life Invitation
May 9, 2022

Love that I could personalize the invitation to honor two lives, and add several pictures of each of them.

Date of experience: May 8, 2022
Connecticut
1 review
0 helpful votes
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Beautiful
May 9, 2022

The invitations for my daughters sweet 16 where easy to design and they came out so beautiful!

Date of experience: May 8, 2022
Georgia
1 review
0 helpful votes
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Baby Shower Favors
May 9, 2022

Fast shipping and great products. Will order again.

Date of experience: May 8, 2022
California
1 review
0 helpful votes
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Just what I ordered!
May 9, 2022

Easy to use. Quick. Just had to pay $$$ to get them delivered on time... poor planning on our part!

Date of experience: May 8, 2022