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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Surpassed my expectations!
June 4, 2022

The save the date cards I ordered were absolutely beautiful and the quality was better than expected. Thanks!

Date of experience: June 4, 2022
Wisconsin
1 review
0 helpful votes
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Wedding invitations
June 4, 2022

It was easy to use and shipping was quick. Lots to choose from

Date of experience: June 4, 2022
Maryland
1 review
0 helpful votes
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Nice
June 4, 2022

Hard to find card but you had it. Keep up the good work.

Date of experience: June 4, 2022
Michigan
2 reviews
0 helpful votes
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Beautiful sign
June 4, 2022

Very nice sign, reasonable price and came to my house very quickly.

Date of experience: June 4, 2022
Michigan
2 reviews
0 helpful votes
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Order screwed up
July 4, 2022

Incorrect text. Threw it away. Not worth asking for a refund.

Date of experience: June 4, 2022
Zazzle S. Zazzle Rep
over a year old

Hi Ian,
We are very sorry to hear you were disappointed with your recent order! We've just reached out directly via email so that we can assist further!
Thank you,
Ryan

Georgia
1 review
0 helpful votes
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Cowboy
June 4, 2022

MMy cowboy invitations came super cute for my babies first baby party. It was just a little difficult at first when creating the card. It was worth it though.

Date of experience: June 4, 2022
California
1 review
0 helpful votes
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Zazzle never disappoints!
June 4, 2022

Beautiful invitations and good quality. Received them sooner than expected

Date of experience: June 4, 2022
Illinois
3 reviews
0 helpful votes
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Completely Satisfied!
June 4, 2022

Wasn't sure about ordering my Save The Dates cards. Was contemplating on making them myself. I took a chance and placed my order. I received my order sooner then expected. Great quality! Great work! Simply live them! Planning on ordering my Wedding Invitations as well.

Date of experience: June 4, 2022
Illinois
1 review
0 helpful votes
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Birthday card
June 4, 2022

Photos on the card came out great. However, the inside of the card had a Zazzle stock photo (not one of mine) rather than the plain background I had requested. I ended up printing out some of my photos and covering the stock photo since it was too late to request a refund-do.

Date of experience: June 4, 2022
New Mexico
2 reviews
0 helpful votes
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Yup
June 4, 2022

Up sjsjdj sjsjsj sjsjsj sjsj djejej djejej ejejeje ejej

Date of experience: June 4, 2022
Illinois
1 review
0 helpful votes
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Thank You Cards
June 4, 2022

Good quality and timely receipt. Exceeded my expectations.

Date of experience: June 4, 2022
Tennessee
1 review
0 helpful votes
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Timely
June 4, 2022

They came on time, only complaint I have is that the back of every invitation is smudged.

Date of experience: June 4, 2022
Hawaii
1 review
0 helpful votes
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Darling
June 4, 2022

Very cute invitations, exceeded expectations! Shipped and arrived very quickly, even to Hawaii.

Date of experience: June 4, 2022
Oregon
1 review
0 helpful votes
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Exactly what we wanted
June 4, 2022

Loved my design and zazzle's website was so easy to use!

Date of experience: June 4, 2022
Montana
1 review
0 helpful votes
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Greeting cards
June 4, 2022

The Scripture postcards are beautifully done and perfect for my needs!

Date of experience: June 4, 2022
Minnesota
1 review
0 helpful votes
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A+
June 4, 2022

Seamless. Easy to create and order. Quick delivery.

Date of experience: June 4, 2022
California
1 review
0 helpful votes
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Baby shower invitations
June 4, 2022

My baby shower invitations came out perfect! They were vibrant and as exactly as I wanted. I will definitely be ordering again from zazzle.

Date of experience: June 4, 2022
New York
1 review
0 helpful votes
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Bridal shower Invites
June 4, 2022

Not only was the website user friendly and extremely easy to personalize my invitation design, but my order came so much faster than promised. Great service all around.

Date of experience: June 4, 2022
Ohio
1 review
0 helpful votes
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Very satisfied
June 4, 2022

Minus shipping costs, which I understand, was very pleased with my order.
Thank you!

Date of experience: June 4, 2022
Michigan
1 review
0 helpful votes
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Wedding invitations
June 4, 2022

I went online to look at invitations not sure what I wanted. They had so many ideas. I found what I wanted, filled things out, played around a little. Finalized things put in my order, and in no time had a message about where we were in the process, then shipping, and then in a few days I had my invitations. I was so happy with the service and results.

Date of experience: June 4, 2022