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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Super easy to create the thank you card and the sample cards helped with the perfect language to use. I used one of our wedding photos to create the thank you cards and it came out amazing!
Received my RSVP cards as expected! Easy to use template. Expensive shipping for the time I needed them in, but it was a last minute purchase.
I ordered 2 monogrammed totes both beautiful but the 3rd was a little off center. I noticed after received I could have altered but not sure why it wasn't centered like my first 2
From start to finish, absolutely amazing! Great choices, easy to use/change. Highly recommend!
This was my firs order and I'm very satisfied, turned the invitation card beautifully!
Our baby shower invites were absolutely perfect! Super easy to order and the matching diaper raffle and baby book cards were a perfect additional touch! Cannot wait to order newborn announcements!
Everything came out as expected. From the color and finish.
It was easy to edit the design I wanted for each address label order I submitted. Zazzle is a reliable, user-friendly company, and I've been (and will continue to be) a frequent customer.
Was looking to celebrate two birthdays with one stone and found it with Zazzle! 'Cheers to You' banner listed both birthdays and solved all worries for me!
Our invites looked faded and had a visible line from the printing on the right side of all of the invites.
The invitation themselves were beautiful, however my package was delivered dented and one side had a huge rip in it. This order was over $500 and i am ver disappointed on how it shipped. I would've contacted costumer support if I had known who to email about this issue.
Thanks received cards on time. Beautiful, well-done. Thanks.
Zazzle is my go to for my party invites. Always happy and always come back
I've used zazzle for wedding invitations, graduation invitations, address stamps, rsvp cards, custom envelopes, and thank you cards. The customization options are amazing, and adding more images, texts, or even a new overlay to create a completely different color and texture cost nothing extra. Everything is such high quality, from the quality of the matte paper to the quality of the envelopes to the quality of the pictures. I am always insanely excited to have a reason to order again, as I love designing and making my product look exactly how I want it.
Receive them in time and as I ask for! Love them! Now ready to send them out to our guest. Sweet 16 party soon
I was a but cautious since this was my first time using Zazzle but I will definitely be using them again in the near future. Their design platform was easy to use and their service was impeccable. They were quick to deliver and I received my product in record time.
I wouldn't even give Zazzle a 1 star but zero stars wasn't available. When I printed the invites for my baby shower they had no issue printing them even though it was a purchased template. When I went to print the thank you cards for the baby shower they cancelled my order with a horrible excuse. They printed my baby shower invites which were also Pooh and not offered by them but when I went to print my purchased template of Pooh for the thank you card they denied it. They had already taken the money from my bank account and are not willing to accommodate me in any way to make things right. I wouldn't recommend Zazzle to my worst enemy. Avoid using at all costs because this company is a complete disappointment.
There was an error in the computer system... I edited the sample text out of my invites and when they arrived the sample text was lodged in the middle of one of my sections.
Hi John,
We are very sorry to hear you were unhappy with your recent invitation order! Upon investigation, it does appear that what you received matches the order that was placed. We do understand that this wasn't your intention, so we've reached out directly with a resolution!
Thank you,
Ryan
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there,
We apologize for any upset caused. Whilst we would like to print all sorts of content at Zazzle, we do have strict policies in place that need to be followed. If you would like to correspond further, please reach out at [email protected]!
Thank you,
Ryan