Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Zazzle

Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
See all photos
How would you rate Zazzle?
grey stargrey stargrey stargrey stargrey star

Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Amberlyn R.
Unfollow Amberlyn R.
Share Review
Report Review

I bought business cards for my press on nail business and they came out beautifully! The quality is up to my standard and the color did not fade at all! I was a little nervous that the small text would become blurry but it didn't :)

Date of experience: August 7, 2025
Illinois
1 review
0 helpful votes
Follow Brian L.
Unfollow Brian L.
Share Review
Report Review

Perfection
August 18, 2025

The shirt turned out perfectly and arrived on time. It fit Desiree perfectly.

Date of experience: August 7, 2025
Virginia
1 review
0 helpful votes
Follow Aurelia C.
Unfollow Aurelia C.
Share Review
Report Review

Awesome work
August 18, 2025

I did not have any issues with the service. I would recommend this company.

Date of experience: August 7, 2025
Washington
1 review
0 helpful votes
Follow Priscilla S.
Unfollow Priscilla S.
Share Review
Report Review

Wonderful quality!
August 17, 2025

I ordered two cards through this company. The process of creating them was simple and really fun- like virtual scrapbooking. They arrived in less than two weeks- clarity was superb! I plan on using this company in the future for my wedding!

Date of experience: August 7, 2025
Virginia
1 review
0 helpful votes
Follow Latoya G.
Unfollow Latoya G.
Share Review
Report Review

Great Quality Product
August 16, 2025

I wasn't sure that I would even find the item I was looking for—such great quality. FastI shipping and packaged well as not to damage the goods.

Date of experience: August 6, 2025
Texas
1 review
0 helpful votes
Follow Jasmine U.
Unfollow Jasmine U.
Share Review
Report Review

Highly satisfied!
August 16, 2025

It was very easy to assemble the invitation style I wanted and I received my order within a timely manner!

Date of experience: August 6, 2025
New Jersey
1 review
0 helpful votes
Follow P B.
Unfollow P B.
Share Review
Report Review

Custom t-shirts
August 16, 2025

Experience itself was good in the ordering process. I just wish that more input would have been provided when it is clear the lettering color could have more contrasting in color to the background color of the t-shirt. The lettering is hardly visible.
Thanks-

Date of experience: August 5, 2025
New Hampshire
1 review
0 helpful votes
Follow Susan P.
Unfollow Susan P.
Share Review
Report Review

Accurate Order Poor Quality
August 15, 2025

I ordered two ornaments. They arrived on time and the information is accurate. The color quality is poor and the personalization is so light it's hard to read. Very disappointed.

Date of experience: August 5, 2025
Zazzle S. Zazzle Rep
8 months ago

Hey Susan,

Sorry to hear you did not like your ornaments. Please reach out to us at [email protected] and we would be happy to help.

Thanks,

Adam

California
1 review
0 helpful votes
Follow Edith R.
Unfollow Edith R.
Share Review
Report Review

Fast and easy
August 15, 2025

I wanted to add something to the invitation after I pay for it, but the invitation came without these changes. I couldn't find a way to contact them. Other than that its good to make your invitations.

Date of experience: August 5, 2025
New Jersey
1 review
0 helpful votes
Follow Elena G.
Unfollow Elena G.
Share Review
Report Review

Beautiful postcard
August 15, 2025

I am beyond happy with my purchase of Edgar Degas postcards. I ordered more after seeing the quality of the pictures. The colors are vibrant and exactly as shown in the photos.

Date of experience: August 5, 2025
Texas
1 review
0 helpful votes
Follow Diana J.
Unfollow Diana J.
Share Review
Report Review

Custom Pillows
August 15, 2025

It was simple process for me as I basically was duplicating an order that a colleague had placed.

Date of experience: August 5, 2025
Arizona
1 review
0 helpful votes
Follow Mike H.
Unfollow Mike H.
Share Review
Report Review

The shirts are a nice quality
August 15, 2025

I put a custom design on four different shirts and they arrived in a timely manner, they looked like they supposed to and the sure quality is great. I was able to take them out of the package and wear them right away. Overall, it was a great experience, even after having to have it shipped to a remote address

Date of experience: August 5, 2025
Wisconsin
1 review
0 helpful votes
Follow Jody A.
Unfollow Jody A.
Share Review
Report Review

Happy with results
August 15, 2025

Everything was easy to use. If I was to offer advice it would be to add additional stock choice like heavier
Paper to choose from.

Date of experience: August 5, 2025
Illinois
1 review
0 helpful votes
Follow Meghan L.
Unfollow Meghan L.
Share Review
Report Review

Wonderful
August 15, 2025

I'm very happy with my order! They look great and I can't wait to start giving them out to my clients!

Date of experience: August 5, 2025
Idaho
1 review
0 helpful votes
Follow Nolan H.
Unfollow Nolan H.
Share Review
Report Review

Great product, quick shipping
August 15, 2025

I ordered baseball cards for my 12 year old son and the process was super easy. The design came together quickly and the customizable features were awesome. The cards were created and shipped quickly and even arrived a day earlier than expected.

Date of experience: August 5, 2025
Minnesota
1 review
0 helpful votes
Follow Madie P.
Unfollow Madie P.
Share Review
Report Review

Good quality
August 15, 2025

High quality save the dates, came exactly how they looked online.

Date of experience: August 5, 2025
Wisconsin
1 review
0 helpful votes
Follow Danielle W.
Unfollow Danielle W.
Share Review
Report Review

Excellent!
August 15, 2025

I buy name plates for all my staff! They are beautiful and I receive them quickly!

Date of experience: August 5, 2025
Texas
1 review
0 helpful votes
Follow Dilys B.
Unfollow Dilys B.
Share Review
Report Review

Not the right order
August 15, 2025

I have ordered these stickers twice, and twice I received square, instead of round stickers.

Date of experience: August 5, 2025
Zazzle S. Zazzle Rep
8 months ago

Hey Dilys,

We are sorry to hear you did not receive the correct shape stocker. Please contact is at [email protected] and we will be happy to assist you.

Thanks

Adam

Pennsylvania
1 review
0 helpful votes
Follow Cindy S.
Unfollow Cindy S.
Share Review
Report Review

Great service
August 15, 2025

Just as ordered. Easy to design. Arrived quickly. Beautiful envelopes

Date of experience: August 5, 2025
Alabama
1 review
0 helpful votes
Follow Mikaela T.
Unfollow Mikaela T.
Share Review
Report Review

Cute Stickers!
August 15, 2025

Wonderful buying experience from Zazzle, can't wait to buy more items

Date of experience: August 5, 2025