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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I ordered 75 custom wedding invitations and picked the cheapest shipping possible, I got it two days later which was very fast! I got the cheapest of everything to save money but everything so much better than I expected!
My invitations arrived as shown on my order; however, they were even more beautiful than the online photos showed. They also arrived 5 days earlier than the initial suggested date of delivery. Thank you.
I love my daughter's Birthday invitations.
Thank you Zazzle
I really like the invitations they came earlier than expected
Delivery was sooner than expected, and the product was beautiful and high quality!
The cards came out very nice.
The colors were also nice!
I love the invitations. They are good quality and super cute.
A simple, elegant design to share our news that we moved.
Service was great the product was awesome I love it
Good selection
Order arrived quickly
Recipient of the gift liked the product.
Excellent designs! Hard to pick just one with so many beautiful options!
I placed an order for business cards with express delivery ($23 extra). Needed them ASAP. I logged onto my account the next day to check the order status and found out it was cancelled— no email or text notification whatsoever. I understand if something I put on the cards violated the company's guidelines. However, to not notify me, especially when I'm paying a high delivery fee for EXPRESS shipping (the maximum amount), is incredibly bad customer service and highly unprofessional. Shop for personalized items as well.
I love the invitations and thank you cards I made on the Zazzle website! Great quality and really easy to personalize!
Quality announcements and fast shipping! Definitely recommend!
Easy order and great product. Ordered cards that arrived quickly.
I was able to customize the invitation it was for and wasn't limited to just a quince. Very nice and exactly what the picture looked like!
Beautiful tropical invite for bridal shower. Drenched colors! Site was easy to figure out personalization. Very happy with product and delivery.
Very easy ordering process, very fast delivery, came quicker than estimated
I ordered my wedding invitations and was so happy with how they turned out! I completely personalized the back of the card and Zazzle made it so easy to do that online with the design I liked. Will definitely be ordering other wedding stationery from here!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Matthew,
We're sorry for any upset caused. We do of course provide contact through email when items need to be cancelled for conflicting with our policies. We recommend checking your spam or promotion folders, alternatively you can reach out to our Content Management team at [email protected]!
Thank you,
Ryan