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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Good workmanship
June 11, 2022

Very Nice design, user friendly web interface
Thanks

Date of experience: June 11, 2022
Pennsylvania
1 review
0 helpful votes
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Love!
June 11, 2022

We absolutely love our monogram wedding invitations. They are simple, timeless, and elegant. Very, very pleased!

Date of experience: June 11, 2022
Michigan
1 review
0 helpful votes
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Great quality and delivery speed. I especially appreciate the variety of designs and sizes, and the editing functions available to customize my item.

Date of experience: June 11, 2022
Texas
1 review
0 helpful votes
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Baby Shower invitations
June 11, 2022

1st time user. Easy to design invitations. Many options. Easy to place ordered. Delivered one day early. Great service.

Date of experience: June 11, 2022
Texas
1 review
0 helpful votes
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Perfect
June 11, 2022

Loved my items! They were perfect! Thank you so much!

Date of experience: June 11, 2022
New Mexico
1 review
0 helpful votes
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Good experience
June 11, 2022

I had a very good experience my package was delivered on time and was delivered on expected delivery date no late delivery and good quality

Date of experience: June 11, 2022
Missouri
1 review
0 helpful votes
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2nd invitation
June 11, 2022

We changed our venue and the theme of our wedding. I ordered our invitations again from Zazzle and was not disappointed, great job! Again!

Date of experience: June 11, 2022
Missouri
1 review
0 helpful votes
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It was great overall, my order make faster than what my delivery was estimated for.

Date of experience: June 11, 2022
California
1 review
0 helpful votes
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Bad quality
July 11, 2022

Hello,

I'm very happy with my post card and invite, but the stickers were terribly aligned.

Date of experience: June 11, 2022
Zazzle S. Zazzle Rep
over a year old

Hi Ashlie,
We are very sorry to hear you were disappointed with your stickers! We do of course want you to love your purchase. As such, we've reached out to you directly via email so that we can assist further! We look forward to your response!
Thank you,
Ryan

Pennsylvania
1 review
0 helpful votes
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Extra envelopes not necessary
June 11, 2022

I love the invitations but website not clear on envelopes so ordered 25 envelopes! Then my invitations arrived With envelopes. I will be sending back extra envelopes

Date of experience: June 11, 2022
Arizona
1 review
0 helpful votes
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Beautiful
June 11, 2022

My Father's Day gift turned out perfect! Very fast service too!

Date of experience: June 11, 2022
Texas
1 review
0 helpful votes
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None
June 11, 2022

Great! Love the rehearsal dinner invitations. Will definitely recommend for others to use.

Date of experience: June 11, 2022
California
1 review
0 helpful votes
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Just as described
June 11, 2022

I ordered shower invitations that arrived in less then a week! Zazzle had so many choices and was easy to customize. They were beautiful and top quality as were the envelopes that I ordered with them. I would order from Zazzle again.

Date of experience: June 11, 2022
Washington
1 review
0 helpful votes
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Great
June 11, 2022

Wonderful! Easy to choose and enter info for baby shower invitation. So many options to choose from. Super quick and easy delivery

Date of experience: June 11, 2022
Nebraska
2 reviews
0 helpful votes
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Wedding invites
June 11, 2022

The invites were beautiful, would definitely recommend!

Date of experience: June 11, 2022
Nebraska
2 reviews
0 helpful votes
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Wedding invites
June 11, 2022

The invites were beautiful, would definitely recommend!

Date of experience: June 11, 2022
New York
1 review
0 helpful votes
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Wedding Thank You Cards
June 11, 2022

The cards are lovely and exactly how I envisioned them.

Date of experience: June 11, 2022
Nevada
2 reviews
0 helpful votes
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Good choice of cards
June 11, 2022

You have a good assortment of cards and ordering was very easy.

Date of experience: June 11, 2022
Indiana
1 review
0 helpful votes
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Good, Fast
June 11, 2022

Placed an order for my own created card and received fast, correct postcards.

Date of experience: June 11, 2022
California
1 review
0 helpful votes
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Excellent service
June 11, 2022

I needed a celebration of life card, not only was the selection varied but the quality was excellent and the delivery was prompt.

Date of experience: June 11, 2022