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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Very Nice design, user friendly web interface
Thanks
Great quality and delivery speed. I especially appreciate the variety of designs and sizes, and the editing functions available to customize my item.
1st time user. Easy to design invitations. Many options. Easy to place ordered. Delivered one day early. Great service.
Loved my items! They were perfect! Thank you so much!
I had a very good experience my package was delivered on time and was delivered on expected delivery date no late delivery and good quality
We changed our venue and the theme of our wedding. I ordered our invitations again from Zazzle and was not disappointed, great job! Again!
It was great overall, my order make faster than what my delivery was estimated for.
Hello,
I'm very happy with my post card and invite, but the stickers were terribly aligned.
I love the invitations but website not clear on envelopes so ordered 25 envelopes! Then my invitations arrived With envelopes. I will be sending back extra envelopes
I ordered shower invitations that arrived in less then a week! Zazzle had so many choices and was easy to customize. They were beautiful and top quality as were the envelopes that I ordered with them. I would order from Zazzle again.
The invites were beautiful, would definitely recommend!
The invites were beautiful, would definitely recommend!
Placed an order for my own created card and received fast, correct postcards.
I needed a celebration of life card, not only was the selection varied but the quality was excellent and the delivery was prompt.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Ashlie,
We are very sorry to hear you were disappointed with your stickers! We do of course want you to love your purchase. As such, we've reached out to you directly via email so that we can assist further! We look forward to your response!
Thank you,
Ryan