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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Personalized Card
June 11, 2022

I received my perfect card before my predicted arrival time! I'm beyond satisfied

Date of experience: June 11, 2022
New Jersey
1 review
0 helpful votes
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Beautiful invitations
June 11, 2022

These were fabulous! The colors were beautiful and actually arrived a day early!

Date of experience: June 11, 2022
Minnesota
1 review
0 helpful votes
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Love it
June 11, 2022

Looks great! No complaints. Cute design. Quick delivery.

Date of experience: June 11, 2022
Washington
2 reviews
0 helpful votes
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Great
June 11, 2022

Good quick service. Great quality product. Quick shipping

Date of experience: June 11, 2022
California
1 review
0 helpful votes
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Very timely
June 11, 2022

Very impressed with the speedy delivery but the box was half opened. Luckily nothing was missed/damaged.

Date of experience: June 11, 2022
New York
1 review
0 helpful votes
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Great Invitations!
June 11, 2022

Very happy with how the invites turned out, and they even showed up two days earlier than standard shipping estimated!

Date of experience: June 11, 2022
New York
1 review
0 helpful votes
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Great experience
June 11, 2022

Great experience. I ordered my save the dates, wedding invitations and rsvp cards from here and they all came out beautiful and I received them quickly!

Date of experience: June 11, 2022
Texas
1 review
0 helpful votes
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TIMELINESS
June 11, 2022

Got my order within 1 week of ordering even with standard shipping

Date of experience: June 11, 2022
California
1 review
0 helpful votes
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Got it
June 11, 2022

Got it in time! Haven't opened it up yet to see it but I'm sure it looks good

Date of experience: June 11, 2022
Illinois
1 review
0 helpful votes
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Excellent!
June 11, 2022

I was very pleased with the postcards I ordered. They were so cute and seemed of great quality. I will definitely order from dazzle again.

Date of experience: June 11, 2022
Florida
1 review
0 helpful votes
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Excellent
June 11, 2022

Everything was great just like I was looking for thanks for your help

Date of experience: June 11, 2022
Ohio
1 review
0 helpful votes
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Invitation
June 11, 2022

Nice looked like my design a little pricey but turned out good!

Date of experience: June 11, 2022
California
1 review
0 helpful votes
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Love it!
June 11, 2022

Beautiful invites, love Zazzle! They're quick and easy and always deliver the best products!

Date of experience: June 11, 2022
Washington
1 review
0 helpful votes
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Satisfaction
June 11, 2022

Great! Detailed, picture perfect! Excellent work! Worth every dime!

Date of experience: June 11, 2022
Kentucky
1 review
0 helpful votes
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Love the product, but needed it in 7-8 days, had to pay $25. NO customization whatsoever, just blank pro stable cardstock invites.
Very very disappointed in that. In todays world that's crazy.

Date of experience: June 11, 2022
Zazzle S. Zazzle Rep
over a year old

Hi Kathleen,
We appreciate your feedback here! All of our products are in fact made to order, and as such our shipping times and costs are catered to make sure we can get your order to you as quickly and efficiently as possible! We've just reached out to you directly via email to assist further!
Thank you,
Ryan

Wisconsin
1 review
0 helpful votes
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Review of Tissue Paper
June 11, 2022

Very easy to use the site, various tissue papers were fun to look through and loved the end product!

Date of experience: June 11, 2022
Wisconsin
1 review
0 helpful votes
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Last Minute
June 11, 2022

Quick and easy and last minute for our wedding planning. Thank you!

Date of experience: June 11, 2022
New York
2 reviews
1 helpful vote
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Nice cards
July 11, 2022

The cards were nice. Came on time. But $10 shipping was too much.

Date of experience: June 11, 2022
California
1 review
0 helpful votes
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Perfect
June 11, 2022

Invitations are exactly what I wanted. I recommend Zazzle.

Date of experience: June 11, 2022
Arizona
1 review
0 helpful votes
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Beautiful
June 11, 2022

The announcement was very well put together. I appreciate that

Date of experience: June 11, 2022