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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Very easy to personalize and place the order. I will definitely order from Zazzle again when the occasion arises.
Very easy to customize my daughter's couples shower invitations. I had them shipped expressed and they arrived within 3 days. Invitations and envelopes high quality. Would definitely use them again
It was good, I just wish there wsa someone that could help when you are designing the shower invite to make your personal touches. It took me a long time and i left off the rsvp. Other than that once I got the design down everything was good
Your service was outstanding! Blanca made my day! She deserves a High- 5
Received my order and we are happy with results. It was the size I expected and really nice. I would order again.
The sunflower eucalyptus bridal shower invitations are beautiful. Excellent quality, quick shipping., very pleased!
We ordered thank you cards for our wedding and when we received them we couldn't have been more happy! They were just what we wanted!
I am very satisfied with the quality of the invitations. I would definitely order from them in the future.
The website made it easy to create the cards and customize them. The cards arrived before the estimated delivery date. Lastly, the cards are as durable, shiny, and beautiful as I imagined them to be. I had a great experience with Zazzle.
This was my first purchase through Zazzle and I am quite satisfied. The picture was even more beautiful in person than the image. The item arrived in flawless condition and quickly. I will purchase through this company again.
Always beautiful invitations! Never disappointed... fast service... fast delivery time
Quality paper and printing. The dates were a little smaller than I expected, but it still looks nice.
I was looking for vintage postcards for an event. Zazzle had just what I was looking for. There was lots of selection too!
The ordering was a little wonky as far as adding pics, it made me start all over about 5x. However when I finally got it going, it was easy and the finish product is awesome. 2 pics were cut off more than expected but still nice.
I was so satisfied with my order! They came out beautiful and just in time for my daughter's baptism!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi there,
We are very sorry to hear you were disappointed with your recent order! As stated in the product description and in the pop up that appears when opening this product; The foil details are simulated in the artwork. No actual foil will be used in the making of this product. We understand your disappointment, as such we've reached out to you directly via email so that we can assist under our 100% satisfaction policy!
Thank you,
Ryan