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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Product was just what I expected and described on website.
Ordered some koozies and printed itinerary and did not have a lot of time before the event. Everything arrived super fast and was perfect.
My daughter and future son in law picked a beautiful Mountain wedding invite. They turned out great! We cannot wait to send them out to everyone and get these two married.
I received amazing quality. Good timing. My order was for my brothers wedding invitations that I'm making and we absolutely love them will be ordering more of the same copy!
Overall great experience! We received our order in less than a week. Designing and ordering our wedding invitations was easy and we did not run into any issues.
Arrived on time and great quality
Would purchase from website again
I ordered invitations for my sweet 16 and i loved them as well as everyone else.
Cute cards that came quick and exactly how I expected it to look.
I'm very pleased with the birthday party invitation. All of my edits were nicely incorporated and I can't wait to send out to my guests. I will definitely use again for more birthdays. Thanks very much!
Great quality, accurately printed.
I did think the price of $63 for 25 invitations was a little high. That was after a discount code so with no discount code it would have been approximately $3 per invitation.
I gladly paid the price because they are high quality, personalize, fast shipping and all I have to do is place them in an envelope and mail.
Very happy w my order. Came out beautiful! Will definitely order again!
The order was handled quickly, smoothly and professionally.
This was easy to do and super quick on the delivery
I order all my invites from Zazzle, always fast and good quality.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

