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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I love the quality; however, I thought the card was supposed to have glitter and it did not.
Zazzle came through with a beautiful poster that was done in a timely fashion. Just love my poster. And I can't wait to display it! Great job! Thank you!
I love this company. It doesn't disappoint. I was skeptical at first, but my order came absolutely perfect
I was surprised at how small the detail cards were when they arrived. I wasn't expecting them to be almost the size of a business card unfortunately. I thought they would be more like the size of a postcard.
They were on time and looked just like the example. Very satisfied
My order arrived in half the estimated time! The invitations look great too
The invitations are beautiful! It was so easy to create them on the website.
Beautiful invitations and excellent quality! Very happy :)
The ordering process was really easy. Got to see what the invitations looked like before I ordered them which made things easier to decide what I wanted.
I got the cutest first birthday party invites and a very affordable price and great quality. Bonus that they shipped very fast!
Uploaded my own design and they came out great! Loved the options for personalizing some details on the back!
Had a great experience with assembling my custom banner. Delivery was faster than expected and the result was spot on!
Order arrived early and was exactly what I designed for my sister's bridal shower favors.
Just as I expected real pretty thes should not be controlled on amount of words.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

