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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Perfect poster for the celebration of life for my father!
Awesome! Everything worked smoothly. No problems. Will order again.
Invitations look great. Came as ordered and did not take long.
Timely delivery. Whole process constructing the invites was very easy. Thank you! I know my daughter will love them!
Good, loved design. Creating card was a little difficult.
I'm happy with my order. Good quality and fast delivery
My only negative is the misspelled word on the bring a book cards. I just ordered the card as you show it, so didn't pay attention. Not a huge deal. Everything is pretty and nicely done.
I received exactly what I needed. Website was easy to use and product was quality.
Easy customization and quick shipping! Definitely plan on using them again.
Perfect cards to give to my bridesmaids/maid of honor! You can't beat the price :)
Was able to find what I needed at a price that was wonderful. Ordering and shipping was nice and easy and came on time. Will be ordering again.
They had a great selection of cards to choose from and I was able to edit my chosen design easily and get the card I wanted.
They came out perfect and arrived in more than enough time paying for them to be expedited. Thank you Zazzle my daughter's court for her sweet16 are going to love these
I was easily able to edit and insert specific text into the card. It was quick to ship out and the order was received quickly.
Love all your products that you can put a real pic of your furbaby on.
Received the beautiful customized birthday cards very quickly.
Thank you.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

