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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Virginia
2 reviews
0 helpful votes
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Perfect card
June 19, 2022

Cute design! It was exactly what I was looking for!

Date of experience: June 19, 2022
Georgia
1 review
0 helpful votes
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Baby invites
June 19, 2022

Quality is great! Just like the picture online! I will definitely use them again!

Date of experience: June 19, 2022
Massachusetts
1 review
0 helpful votes
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Great
June 19, 2022

Fast, Awesome, the quality of the photo I used was preserved.

Date of experience: June 19, 2022
Virginia
1 review
0 helpful votes
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Love it!
June 19, 2022

Easy to order! Excellent banner!
Arrived exactly on time!

Date of experience: June 19, 2022
Virginia
1 review
0 helpful votes
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Only way to go
June 19, 2022

It was so easy and fun and I customized it to fit our day perfectly!

Date of experience: June 19, 2022
Wisconsin
1 review
0 helpful votes
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So cute!
June 19, 2022

The invitations were absolutely perfect! Very high quality and fits in beautifully with our party theme.

Date of experience: June 19, 2022
New York
1 review
0 helpful votes
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Happy Customer
June 19, 2022

I was able to select two lovely cards at your website. The entire process was easy to complete.

Date of experience: June 19, 2022
Pennsylvania
1 review
0 helpful votes
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Graduation Thank you cards
June 19, 2022

Excellent! The cards came very fast and they were beautiful.

Date of experience: June 19, 2022
Indiana
1 review
0 helpful votes
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Super hero Invitations
June 19, 2022

Easy ordering, delivery was on time. Product came back just how I wanted it to.

Date of experience: June 19, 2022
Pennsylvania
1 review
0 helpful votes
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Satisfied customer
June 19, 2022

The product was as it appeared when ordering & arrived on time.

Date of experience: June 19, 2022
Ohio
1 review
0 helpful votes
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Invites
June 19, 2022

Great quality and came fast! Will definitely order again

Date of experience: June 19, 2022
Texas
1 review
0 helpful votes
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Great design options
June 19, 2022

I was surprised to see how many design options there were for my "I Do BBQ" theme and they turned out beautiful (as always).

Date of experience: June 19, 2022
Georgia
1 review
0 helpful votes
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Easy and quick
June 19, 2022

Creating the i.d. Card was super easy and quick fulfillment.

Date of experience: June 19, 2022
Ohio
1 review
0 helpful votes
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Amazing work! Ships fast!
June 19, 2022

Love everything about it! Except I think I've over paid for my paper stand that I had to order separately. It cost me 23 something dollars just for a small paper stand. Kinda disappointed. But overall sign was amazing! Will order again in the future! Good job guys!

Date of experience: June 18, 2022
California
1 review
0 helpful votes
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Wedding cards
June 19, 2022

Everything came out perf on the cards. I love how o can make them custom. They ship and we're printed very fast.

Date of experience: June 18, 2022
Washington
1 review
0 helpful votes
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My go-to!
June 19, 2022

Every year I use Zazzle for my daughter's birthday invitations and they've always turned out super cute & on time! Very easy to use and always a great result.

Date of experience: June 18, 2022
Illinois
1 review
0 helpful votes
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Feedback
June 19, 2022

The quality of my order was fantastic. I wish I would have been given an opportunity to see a proof before printing. I neglected to add an email address for rsvp. I also wish there was an option to have the envelope addresses printed.

Date of experience: June 18, 2022
New Jersey
1 review
0 helpful votes
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Happily satisfied
June 19, 2022

Ordering was easy. Delivery was super fast. Came out beautiful.

Date of experience: June 18, 2022
California
1 review
0 helpful votes
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I thought the 'glitter' was going to be actual bits of sparkly, chunky, rough glitter, but it's actually a printed image of glitter. The card stock could be a little heavier. The cardboard mailing envelope was jammed in my small mailbox by USPS slightly bending them. A little on the pricey side. Other than that, the printing quality, service and ease of web site was great.

Date of experience: June 18, 2022
Nebraska
1 review
0 helpful votes
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Leslie
June 19, 2022

Wonderful! Quick and beautiful! Would highly recommend

Date of experience: June 18, 2022