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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Quality is great! Just like the picture online! I will definitely use them again!
I was able to select two lovely cards at your website. The entire process was easy to complete.
Easy ordering, delivery was on time. Product came back just how I wanted it to.
The product was as it appeared when ordering & arrived on time.
I was surprised to see how many design options there were for my "I Do BBQ" theme and they turned out beautiful (as always).
Love everything about it! Except I think I've over paid for my paper stand that I had to order separately. It cost me 23 something dollars just for a small paper stand. Kinda disappointed. But overall sign was amazing! Will order again in the future! Good job guys!
Everything came out perf on the cards. I love how o can make them custom. They ship and we're printed very fast.
Every year I use Zazzle for my daughter's birthday invitations and they've always turned out super cute & on time! Very easy to use and always a great result.
The quality of my order was fantastic. I wish I would have been given an opportunity to see a proof before printing. I neglected to add an email address for rsvp. I also wish there was an option to have the envelope addresses printed.
Ordering was easy. Delivery was super fast. Came out beautiful.
I thought the 'glitter' was going to be actual bits of sparkly, chunky, rough glitter, but it's actually a printed image of glitter. The card stock could be a little heavier. The cardboard mailing envelope was jammed in my small mailbox by USPS slightly bending them. A little on the pricey side. Other than that, the printing quality, service and ease of web site was great.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

