Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Zazzle

Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
See all photos
How would you rate Zazzle?
grey stargrey stargrey stargrey stargrey star

Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
Follow Selma Z.
Unfollow Selma Z.
Share Review
Report Review

Super cute!
June 20, 2022

I love the quick turnaround! The order was easy and fun. The process was convenient and easy to make the design work for my particular order.

Date of experience: June 20, 2022
South Carolina
2 reviews
0 helpful votes
Follow Carolyn Q.
Unfollow Carolyn Q.
Share Review
Report Review

Winnie the Pooh poster board
July 20, 2022

The product is exactly as described on the website. Unfortunately, one of the corners had a crease bent in it from packaging and/or delivery.

Date of experience: June 20, 2022
New York
1 review
0 helpful votes
Follow kate L.
Unfollow kate L.
Share Review
Report Review

Delightful
June 20, 2022

Thank u for the gorgeous save the dates. My Fiancé and I can barely wait to send them out!

Date of experience: June 20, 2022
Florida
1 review
0 helpful votes
Follow cheryl X.
Unfollow cheryl X.
Share Review
Report Review

Love it
June 20, 2022

Quick, easy, fast shipping, and great product! Thank you for a great product!

Date of experience: June 20, 2022
Florida
1 review
0 helpful votes
Follow catherine L.
Unfollow catherine L.
Share Review
Report Review

Easy Peasy!
June 20, 2022

Easy to use and quick! Lots of options and ordering was simple.

Date of experience: June 20, 2022
Wisconsin
1 review
0 helpful votes
Follow Marcie E.
Unfollow Marcie E.
Share Review
Report Review

Great quality and fast service.
June 20, 2022

I ordered a poster for the passing of our two month old son. I was concerned about the picture being grainy with the enlargement but it was perfect. Paid extra for expedited service because I was concerned I would not get it before his service, but my order was shipped very shortly after placing my order so I received it with plenty of time. Thank you.

Date of experience: June 20, 2022
Colorado
1 review
0 helpful votes
Follow linda X.
Unfollow linda X.
Share Review
Report Review

Great Product
June 20, 2022

Great product but I can't download my own creation to use in other places. I finally figured it out but the art is fuzzy!

Date of experience: June 20, 2022
California
1 review
0 helpful votes
Follow jessica T.
Unfollow jessica T.
Share Review
Report Review

Thank you, Zazzle!
June 20, 2022

I was most anxious about designing signs for my wedding because I unsure how to make the designs and get them printed. Zazzle made it super easy with hundreds of customizable templates and themes to choose from. I also really appreciated the feature to transfer a design onto a different item. My suggestion for future is to have the ability to print the same design on the front and back of an item. I found myself having to make the designs twice to get it to work. Also, having a workplace to save your designs and edit them before you put it into your card would be useful.

Date of experience: June 20, 2022
New York
1 review
0 helpful votes
Follow martha B.
Unfollow martha B.
Share Review
Report Review

Perfect Products
June 20, 2022

My order came before it said it would, and was designed exactly how I wanted. I cant wait to mail them out!

Date of experience: June 20, 2022
Colorado
1 review
0 helpful votes
Follow mark R.
Unfollow mark R.
Share Review
Report Review

Great product
June 20, 2022

I stumbled upon Zazzle via google search engine. It was super easy to create the badges I needed and the artist was helpful as well. Once ordered I received the product within a few days. Very good quality for the price.

Date of experience: June 20, 2022
South Dakota
1 review
0 helpful votes
Follow amanda I.
Unfollow amanda I.
Share Review
Report Review

Fast and Easy
June 20, 2022

Everything was perfect and got here in no time. Would defs order from here again.

Date of experience: June 19, 2022
Maryland
1 review
0 helpful votes
Follow aiesha D.
Unfollow aiesha D.
Share Review
Report Review

Amazing Banner
June 20, 2022

The banner arrived early and the quality was impeccable.

Date of experience: June 19, 2022
Minnesota
1 review
0 helpful votes
Follow kelli C.
Unfollow kelli C.
Share Review
Report Review

Amazing invitations!
June 20, 2022

Made pool party invites! So easy and fun to make! Thank you

Date of experience: June 19, 2022
California
1 review
0 helpful votes
Follow molly V.
Unfollow molly V.
Share Review
Report Review

Right expectations
June 20, 2022

Delivery went well and all tracking info was correct.

Date of experience: June 19, 2022
Illinois
1 review
0 helpful votes
Follow nicole M.
Unfollow nicole M.
Share Review
Report Review

Great product, early arrival!
June 20, 2022

The product came looking even better than I expected, and it came even before the anticipated arrival date.

Date of experience: June 19, 2022
Illinois
1 review
0 helpful votes
Follow Marianne E.
Unfollow Marianne E.
Share Review
Report Review

Foam core signs for wedding
June 19, 2022

So easy to customize and delivery was quick. I've been in the printing industry for years and this is was the definition of simple.

Date of experience: June 19, 2022
Texas
1 review
0 helpful votes
Follow danielle V.
Unfollow danielle V.
Share Review
Report Review

Awesome service
June 19, 2022

I was pleased and so happy of the outcome on these! Will order again!

Date of experience: June 19, 2022
Colorado
1 review
0 helpful votes
Follow lynn I.
Unfollow lynn I.
Share Review
Report Review

Bridal luncheon invite
June 19, 2022

Very satisfied with my order! Easy to create from the site, and delivery was within 10 days.

Date of experience: June 19, 2022
New York
1 review
0 helpful votes
Follow shauna A.
Unfollow shauna A.
Share Review
Report Review

Collage
June 19, 2022

My memorial collage came out beautiful.
Thanks so much

Date of experience: June 19, 2022
Maine
1 review
0 helpful votes
Follow Diane Y.
Unfollow Diane Y.
Share Review
Report Review

Baby Shower Invites
June 19, 2022

A wide choice of selections available. Very clever designs it was difficult to decide. The invite came out great! However, the insert for "Books for Baby" was a much smaller than I expected and the size of the font makes it very difficult to read. Paid for a quick ship and as promised the order was delivered on time!

Date of experience: June 19, 2022