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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Very happy with quality and speed to which they were received
I ordered bridal shower invitations because I needed something quick and beautiful. Zazzle and their product exceeded my expectations. I have used them in the past and always am highly pleases. - Heiden
Excellent product.
Siri happy with the quality of the printed invitations received.
They made it easy to design it myself. And they gave me lots of ideas.
My invitations were beautiful and they came very quickly.
My order came quickly actually quicker than I expected. Was exactly how I envisioned it
Lots of information…. Easy to shop…very fast delivery service…. The finished product was of excellent quality…….
The website is super easy to use, the order was quick to print and ship.
I gave three stars bc the print quality was not very good. I used very good quality pictures, and my order came out a bit fuzzy. It might be bc the postcard was not photo paper, but for what I paid the quality should have been better. If the printer thought the postcards were blurry (as I did) they could have followed up before letting the order go out.
It was super easy and every invite was 100% customizable. I'm in love with my wedding invitations and shipping was a week early so it was just an extra bonus!
Could not be more pleased with my order. Came out exactly as pictured and I am very happy.
Zazzle said they would cancel my order if they did not hear back from me with official documentation. Didn't have time for that, so I ordered from somewhere else trusting they had actually canceled and then got my Zazzle order and charge. I had paid for expedited shipping so that wasn't cheap. No problem with the item itself.
Notices are lovely. Have received numerous compliments.
My invitations looked so beautiful. When I gave them out to my friends, they were all so impressed with the vibrancy of the color without the paper being glossed over. I will definitely be using Zazzle for future invitations and/or business cards.
Easy sight to use. Order received when promised. The invitations were not printed correctly but I did not have time to reprint. On the screen when I typed in my address of 1110 Lee Road 244 but when it went to the review and select the 4's showed as ll. It was changed three times but each time showed 244 on the page you typed on and yet showed 211 on the final. I decided that it must be correct and it was just a glitch. But when I got them the were printed 211 instead of 244. The is no phone number to contact you so I could not let you know what had happened before it happened to someone else. I had to type and insert to sent with the invitations. I did not see a way to contact customer service before submitting the order to make sure or advise of the problem.
I love the quick turnaround! The order was easy and fun. The process was convenient and easy to make the design work for my particular order.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

