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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow rosa U.
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Excellent seller, I really love my invitations. Shipping was faster than expected and very good quality.

Date of experience: June 24, 2022
Zazzle S. Zazzle Rep
over a year old

Hi Rosa,
We are very happy to hear you were happy with your invitations, we always love to hear from happy customers. We're curious as to what went wrong to warrant your rating, we want to make sure there are no issues. As such, please reach out to us at [email protected] with any issues so that we can assist!
Thank you,
Ryan

North Carolina
1 review
0 helpful votes
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Very good value for the $. I received a quality product, with as promised turn around.

Date of experience: June 24, 2022
Michigan
1 review
0 helpful votes
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Excellent
June 24, 2022

The wedding invitations that we received is exactly what we ordered. They're beautiful. The paper quality is great.

Date of experience: June 24, 2022
Missouri
1 review
0 helpful votes
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Better then the computer image
June 24, 2022

Very happy with my wedding invites that I bought threw this company

Date of experience: June 24, 2022
California
1 review
0 helpful votes
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Loved them!
June 24, 2022

Came exactly as expected. So cute! Easy to create and customize your design.

Date of experience: June 24, 2022
Illinois
1 review
0 helpful votes
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They look amazing and was fast
June 24, 2022

I'll definitely order again soon the quality & everything about it was great!

Date of experience: June 24, 2022
Illinois
1 review
0 helpful votes
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Turned out so nice!
June 24, 2022

Fast delivery for quality product! We used zazzle for our rehearsal invites and they had several options compared to several other sites!

Date of experience: June 24, 2022
Pennsylvania
1 review
0 helpful votes
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As expected
June 24, 2022

The site was easy to navigate. Items were as expected. Turn around time was quick.

Date of experience: June 24, 2022
Washington
1 review
0 helpful votes
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Invitations
June 24, 2022

Awesome, Quick turn around. Would recommend and will use again.

Date of experience: June 24, 2022
Oregon
1 review
0 helpful votes
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Good Quality and User Friendly
June 24, 2022

Overall easy to customize and design our save the dates.

Date of experience: June 24, 2022
Maryland
1 review
0 helpful votes
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Nice pin
June 24, 2022

It was what I was looking for. The right size and color

Date of experience: June 24, 2022
Washington
1 review
0 helpful votes
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Just as shown
June 24, 2022

The invitations came fast and are just as pretty as I'd hoped.

Date of experience: June 24, 2022
Pennsylvania
1 review
0 helpful votes
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Gorgeous
June 24, 2022

Clean, nice. Modern design that perfectly compliments our special day

Date of experience: June 24, 2022
California
1 review
0 helpful votes
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Invitations came out amazing!
June 24, 2022

It was easy to edit the invitations, they have a variety of very beautiful templates, very unique too.

Date of experience: June 24, 2022
Georgia
1 review
0 helpful votes
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Just what I expected!
June 24, 2022

Honestly the wait for my invitation wasn't even long, got it within the same month. Looked exactly like online and they're beautiful.

Date of experience: June 24, 2022
Florida
1 review
0 helpful votes
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Cards
June 24, 2022

Very nicely done and delivered in a timely manner. Will do business with them again.

Date of experience: June 24, 2022
Pennsylvania
2 reviews
0 helpful votes
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Picture frame. Personalized
June 24, 2022

Very easy to shop on site. Easy to upload pics. Beautiful frame arrived quickly! Great quality &price! Highly recommend Zazzle!

Date of experience: June 24, 2022
Pennsylvania
1 review
0 helpful votes
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Packaging
June 24, 2022

Relieved it was so well wrapped as it was jammed into little postal box.

Date of experience: June 24, 2022
Virginia
1 review
0 helpful votes
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Absolutely beautiful collage!
June 24, 2022

While grieving the loss of my sweet golden doodle, Dharma, I searched online for dog photo collage frames. I anticipated buying a frame for my favorite photos. This is even better than that! They are perfect! Great quality! So happy I found these photo collages!

Date of experience: June 24, 2022
Florida
1 review
0 helpful votes
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Great invitations
June 24, 2022

Zazzle made my invitations look wonderful! They fixed my photos in the "frame". The cards and envelopes were superior quality. I loved the choice of invitations provided and will use Zazzle again in the future.

Date of experience: June 24, 2022