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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Excellent seller, I really love my invitations. Shipping was faster than expected and very good quality.
Very good value for the $. I received a quality product, with as promised turn around.
The wedding invitations that we received is exactly what we ordered. They're beautiful. The paper quality is great.
Very happy with my wedding invites that I bought threw this company
Came exactly as expected. So cute! Easy to create and customize your design.
I'll definitely order again soon the quality & everything about it was great!
Fast delivery for quality product! We used zazzle for our rehearsal invites and they had several options compared to several other sites!
The site was easy to navigate. Items were as expected. Turn around time was quick.
Awesome, Quick turn around. Would recommend and will use again.
Overall easy to customize and design our save the dates.
It was what I was looking for. The right size and color
The invitations came fast and are just as pretty as I'd hoped.
It was easy to edit the invitations, they have a variety of very beautiful templates, very unique too.
Honestly the wait for my invitation wasn't even long, got it within the same month. Looked exactly like online and they're beautiful.
Very nicely done and delivered in a timely manner. Will do business with them again.
Very easy to shop on site. Easy to upload pics. Beautiful frame arrived quickly! Great quality &price! Highly recommend Zazzle!
While grieving the loss of my sweet golden doodle, Dharma, I searched online for dog photo collage frames. I anticipated buying a frame for my favorite photos. This is even better than that! They are perfect! Great quality! So happy I found these photo collages!
Zazzle made my invitations look wonderful! They fixed my photos in the "frame". The cards and envelopes were superior quality. I loved the choice of invitations provided and will use Zazzle again in the future.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Rosa,
We are very happy to hear you were happy with your invitations, we always love to hear from happy customers. We're curious as to what went wrong to warrant your rating, we want to make sure there are no issues. As such, please reach out to us at [email protected] with any issues so that we can assist!
Thank you,
Ryan