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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Order was delivered quickly (sooner than expected!). Quality as expected, accurate to the picture on website. Very satisfied.
I was very pleased with the easy ordering process and I love the product once received.
I have used Zazzle several times when making personalized stickers for our Chess Club. They are always great quality and exactly as ordered.
It was very easy to find the style and design for my invitation!
Although I love the tissue paper, it's very confusing to me what shade I will get,
And it's not always what I think it will be.
The plaque i ordered came and it was beautiful, i lost my fur baby and i am devasated but seeing her beautiful face on the wonderful plaque has brought me so much comfort, and it it was honestly affordable especially since vet bills tend not to be, i am so happy with the product even thought not the reason for needing and wanting it. Ps the plaque came a week earlier then expected an that was great.
Easy to navigate. Beautiful quality and wide choice of products. However, would like to have color coordinated envelopes for the greeting cards.
So also did a great job on the invitations.
They are lovely and just what I ordered.
My father would be very happy with him.
Site was easy to use, beautiful product for the price
Very fast delivery, beautiful sturdy products, easy ordering
I received my package on time and the invitations are beautiful and what I was expecting thank you!
I loved being able to design my invitation and have a beautiful invitation
Thank you it came quick i would order here again Again thank you I appreciate it
Very happy with the postcard, the ease of making it and the efficient time of receipt.
We just received our save the dates for our wedding, and they are perfect!
Website is super user friendly and impressed with the quality.
Excellent, liked ordering online and it was shipped within days
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

