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Zazzle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Florida
2 reviews
0 helpful votes
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RIP Mike
June 26, 2022

Made these buttons of our friend Mike. We will wear them on our classic car shows. RIP our friend!

Date of experience: June 25, 2022
Illinois
1 review
0 helpful votes
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Fast and easy
June 25, 2022

There were many options for invitations and it was very fast delivery! Thank you.

Date of experience: June 25, 2022
Georgia
1 review
0 helpful votes
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Amazing quality
June 25, 2022

My experience was amazing designing my invitations was smooth. I'm very happy to say that they turned out perfect. Highly recommend.

Date of experience: June 25, 2022
Nebraska
1 review
0 helpful votes
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Gymnastics Magnets
June 25, 2022

These magnets are adorable. We are using them for our gymnastics camp to give to campers as prizes for working hard.

Date of experience: June 25, 2022
Minnesota
1 review
0 helpful votes
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Very easy to personalize and order. The order was delivered before anticipated date.

Date of experience: June 25, 2022
New York
1 review
0 helpful votes
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Great Experience
June 25, 2022

I would recommend their services. The product looks as expected and came quickly.

Date of experience: June 25, 2022
Michigan
1 review
0 helpful votes
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Baby shower invite
June 25, 2022

My experience was very doable. I am not computer savvy and i was able to navigate your site on my order placement/

Date of experience: June 25, 2022
Maine
1 review
0 helpful votes
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Personalized pin
June 25, 2022

The site was easy to use and the order arrived in a timely fashion. The pin is beautiful and just what I wanted.

Date of experience: June 25, 2022
Colorado
2 reviews
1 helpful vote
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I was told to expect a delay in receiving my cards but was pleasantly surprised in how quickly they arrived. Don't know how they can print these gorgeous cards so quickly!

Date of experience: June 25, 2022
California
1 review
0 helpful votes
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First Class Owl.
June 25, 2022

I loved the invitations! Everybody thinks they're the coolest.

Date of experience: June 24, 2022
Florida
1 review
0 helpful votes
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Wedding Reception Invitations
June 25, 2022

They came out so beautiful! I am so pleased with them! And the price is reasonable and exactly what we wanted in color and format! Thank you!

Date of experience: June 24, 2022
Massachusetts
1 review
0 helpful votes
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So cute!
June 25, 2022

I ordered some stickers for my daughters wedding. They are so cute and they came so quickly!

Date of experience: June 24, 2022
Michigan
1 review
0 helpful votes
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See above. Thank you very much. I'll order from you again.

Date of experience: June 24, 2022
New York
2 reviews
0 helpful votes
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Perfect!
June 24, 2022

Exactly what I needed. My logo stickers came out great! Shipped quickly. Would recommend this site.

Date of experience: June 24, 2022
Minnesota
2 reviews
0 helpful votes
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Labels.
June 24, 2022

I ordered customized labels. They are great. Delivery is quick

Date of experience: June 24, 2022
Washington
1 review
0 helpful votes
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Baby Shower invitations
June 24, 2022

Excellent customer service and the MOST BEAUTIFUL invitations! I am very pleased and will use Zazzle again!

Date of experience: June 24, 2022
New York
1 review
0 helpful votes
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Just as expected
June 24, 2022

Great condition. Appears as expected!
Transaction went well, no complaints about delivery service.

Date of experience: June 24, 2022
Florida
2 reviews
8 helpful votes
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Not what I thought
July 24, 2022

Way bigger and bulkier than I thought. I can't use these. They were suposto be small diplomas stickers. They are huge.

Date of experience: June 24, 2022
Zazzle S. Zazzle Rep
over a year old

Hi Sandy,
We are very sorry to hear you weren't happy with the stickers you received! We've just reached out directly via email so we can assist under our 100% satisfaction policy!
Thank you,
Ryan

Massachusetts
1 review
0 helpful votes
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Excellent labels!
June 24, 2022

Excellent labels and prices! The quality is great and shipping was fast. Zazzle is the best!

Date of experience: June 24, 2022
Minnesota
2 reviews
0 helpful votes
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Great site!
June 24, 2022

Easy to use, quick delivery time and very satisfied with the invites! Thank you

Date of experience: June 24, 2022