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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I've had very good experiences with Zazzle. My most recent purchase of invitations for my niece's bridal shower was another positive one! Great selection, prices and finished product. Thank you for the great artists on this site and the ease of shopping.
Fast, accurate and issue free. I will use again for invitations or other needed printing.
The experience was great. Fast delivery and good quality
Absolutely excellent service! Product was perfect and arrived very promptly!
My cards look fabulous. Many thanks for the speedy delivery and the beautiful quality.
Super easy to make and they looked amazing :) 10/10 would recommend
It came much faster than the estimates on the site - felt like I wasted the money to get expedited shipping
Fantastic workmanship. Fantastic artist. Exceeded my expectations. Thank you for such wonderful service and great workmanship
The invitations were great quality and great service!
Great experience shopping with Zazzle!
I recommend Zazzle to future customers.
Never again will I be so stupid as to order anything ever from this company again. The printed the wrong name on cards. Refused to take responsibility for the mistake because I was told it would "Upset the artist." Can you believe this crap? How about upsetting the customer who put their trust in their product. I will make certain Everyone I know is told what a complete scam and liars you people are.
I Don't Know Any God Damn Katherine!
E
The product came quick and it looked great! Would recommend to others to purchase
Better experience than I expected! Designers are awesome!
I would definitely purchase from this person again!
The invitations arrived early and were excellent quality. We are so pleased with how they turned out and the dual functionality allowing the details on the back.
I pleased with my purchase. It arrived swiftly - just in time for my travels.
I am still waiting for customer service to respond to my issue and it has been over a week.
Hi Karlin,
A member of our team reached out on 06/24 to confirm your refund! Should you need anything more, we can be reached at [email protected]!
Thank you,
Ryan
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rosemarie,
We are sorry for any inconvenience caused. Upon investigation, we can see that your design was submitted without removing the template text prior. We understand that these things happen and as such we have our 100% satisfaction policy in place to which our Customer Care team offered a resolution. We're reaching out again to resolve this issue.
Thank you,
Ryan