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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Pleased with items
June 30, 2022

Delivered quickly if I need to write more no more reviews from me

Date of experience: June 29, 2022
Michigan
1 review
0 helpful votes
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I thought I ordered the wimzy blowing on the dandelion seed pod but I got one standing in the middle of the pod I needed it for my family reunion it was to sit on the top of a 6 ft obelisk no one knew but I was disappointed

Date of experience: June 29, 2022
Florida
1 review
0 helpful votes
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Beautiful product!
June 29, 2022

My first time purchasing from here and bought custom wrapping paper invitations and bridal board and they are STUNNING

Date of experience: June 29, 2022
Indiana
1 review
0 helpful votes
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Great!
June 29, 2022

I made a card for my dad 70th Birthday and it came out great. My dad hasn't seen it yet, but I'm sure he's going to love it. The pictures came out amazing.

Date of experience: June 29, 2022
New York
1 review
0 helpful votes
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Exceeded my expectations
June 29, 2022

I was so pleased with the final product…and it arrived several days sooner than expected! The quality of the card and envelope were top notch.

Date of experience: June 29, 2022
Virginia
1 review
0 helpful votes
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Bridal Shower Invitations
June 29, 2022

The order from Zazzle was timely and well done. Thank you.

Date of experience: June 29, 2022
Washington
1 review
0 helpful votes
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Quality photo card
June 29, 2022

The card was simple and just what I wanted. The photo quality is great and the card stock is very nice. I would order from this seller again.

Date of experience: June 29, 2022
Texas
3 reviews
0 helpful votes
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"We've Moved" Postcards
June 29, 2022

Zazzle was extremely easy to use and had exactly what I was looking for (with the exception of editing the wording). I placed my order, and it was in my mailbox within a couple of days. Pretty amazing! I will use Zazzle for all of my future "printed" needs. I rate Zazzle 10+++

Date of experience: June 29, 2022
Nevada
1 review
0 helpful votes
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The product is great just size was an issue but I must of just read it wrong is all. Pictures and everything looks great.

Date of experience: June 29, 2022
Pennsylvania
2 reviews
0 helpful votes
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Excellent!
June 29, 2022

From beginning to the end of my ordering process Excellent!

Date of experience: June 29, 2022
Pennsylvania
2 reviews
0 helpful votes
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Good Job Zazzle
June 29, 2022

I was pleased with my Custom Greeting Card, arrived in a timely manner, and it was packaged
Nicely. Thank you

Date of experience: June 29, 2022
New York
1 review
0 helpful votes
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Harassed into giving review
June 29, 2022

Why do companies think our time is worthless and their time is valuable? Why do they treat us so poorly? If you want to know if the order was received and ask, fine. If the question is just a tactic to get a survey response then I need to find a new vendor.

Date of experience: June 29, 2022
Alaska
1 review
0 helpful votes
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I liked the variety of invitations I could choose from, and also liked that I could play with the fonts, spacing and texts of the invite. The invitations were delivered very quickly and the standard envelopes were of great quality!

Date of experience: June 29, 2022
Iowa
2 reviews
0 helpful votes
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Shipping
June 29, 2022

I like the items at Zazzle however, when you purchase a card and then to ship it is more than the card---shipping was over $7.00, probably won't order again.

Date of experience: June 29, 2022
New York
1 review
0 helpful votes
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Favorite for a reason
June 29, 2022

Love the banner!
It came quickly and will add a special touch to my Granny's 100th birthday celebration!

Date of experience: June 29, 2022
Colorado
2 reviews
0 helpful votes
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Everyone loves the invitations
June 29, 2022

I absolutely love my invitations. All of my friends love them as well and I keep getting asked where did I purchase them. Thank you for such wonderful invitations.

Date of experience: June 29, 2022
New York
1 review
0 helpful votes
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100th Birthday
June 29, 2022

Received invitations in a timely manner. Very happy with Zazzle. Invitations are beautiful.

Date of experience: June 29, 2022
North Carolina
1 review
0 helpful votes
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Beautiful!
June 29, 2022

My shower invitations are beautiful! Thank you! I also appreciated that they arrived the day they were promised. I was a little worried about them because my mailman bent the package to shove them in my mailbox, but the invitations were fine. Perhaps use a package that will more easily slip in a standard roadside mailbox?

Date of experience: June 29, 2022
New York
1 review
0 helpful votes
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Great
June 29, 2022

Great as always. Love my product. Zazzle is easy to use!

Date of experience: June 29, 2022
Illinois
1 review
0 helpful votes
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Shower invites
June 29, 2022

It was easy to order The invites arrived quickly and were just what I ordered

Date of experience: June 29, 2022