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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Fast shipping!
July 3, 2022

Invitations were delivered extremely fast and look exactly like the sample.

Date of experience: July 3, 2022
New Jersey
1 review
0 helpful votes
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Sprinkle invites
July 3, 2022

Very easy to navigate their web site to personalize invitations. Good quality not cards. Quick delivery window.

Date of experience: July 3, 2022
Missouri
1 review
0 helpful votes
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Easy, fast shipping
July 3, 2022

Easy, fast shipping and cute design for reasonable price

Date of experience: July 3, 2022
New Jersey
1 review
0 helpful votes
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Custom wedding anniversary card
July 3, 2022

Nice to be able to custom the wording in the card. Fast delivery

Date of experience: July 3, 2022
Georgia
1 review
0 helpful votes
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Perfect!
July 3, 2022

It was exactly as I ordered. Non pixelated! Just what I needed for my bridal tea guest book! Received package a week early!

Date of experience: July 3, 2022
Texas
1 review
0 helpful votes
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Easy, quick, and beautiful!
July 3, 2022

It was super easy to use the design program, the printing/shipping was super quick (3 days), and the final product is beautiful! The 50% off was a nice addition too!

Date of experience: July 3, 2022
California
1 review
0 helpful votes
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Everything came as expected. The Invites look good and card stock is nice quality

Date of experience: July 3, 2022
Kentucky
1 review
0 helpful votes
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Very fast!
July 3, 2022

The invitations came super fast and are perfect! Thank you so much!

Date of experience: July 3, 2022
New Jersey
1 review
0 helpful votes
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Amazing! Couldnt be happier
July 3, 2022

It's so easy creating custom jewelry backing cards on Zazzle, the process is seamless and shipping is pretty fast

Date of experience: July 3, 2022
New Jersey
1 review
0 helpful votes
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Great Experience
July 3, 2022

Easy to order! Quick to receive! So much to choose from!

Date of experience: July 3, 2022
Florida
1 review
0 helpful votes
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Baby shower invites
July 3, 2022

They came out great and in good time great purchase

Date of experience: July 3, 2022
Pennsylvania
1 review
0 helpful votes
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Love them
July 3, 2022

I love them. My only complaint is with my self lol I should have gone glossy but they are still so beautiful and exactly what I ordered. Thank you.

Date of experience: July 3, 2022
New York
1 review
0 helpful votes
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Beautiful job
July 3, 2022

Quick easy invitation formatting. A large variety of selections

Date of experience: July 3, 2022
Ohio
1 review
0 helpful votes
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Gift card
July 3, 2022

Can early then it was said and exactly how I wanted

Date of experience: July 3, 2022
Maryland
4 reviews
2 helpful votes
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I ordered some tissue paper with a custom image. The image did not look the way I wanted. I requested a refund late in the evening and received a refund early in the morning the next day- including shipping I would use them again for something else secure in the knowledge that I'll get my money back if it doesn't work out.

Date of experience: July 2, 2022
New Mexico
1 review
0 helpful votes
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Wonderful Service!
July 2, 2022

This is a fantastic place for those of us who's styles are unique! Quality products and a great selection of them! My only gripe is that the app is not great when trying to design. It tends to close or log you out in the middle of a design. I lost a design do to this.

Date of experience: July 2, 2022
Illinois
1 review
0 helpful votes
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Great Service
July 1, 2022

Designed my company badges. It was quick and easy to design. I like my badges that was received.

Date of experience: July 1, 2022
Oregon
1 review
0 helpful votes
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Great
June 30, 2022

Is just like the pic! Very pretty crystals. The picture did it justice!

Date of experience: June 30, 2022
Michigan
1 review
0 helpful votes
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Awesome
June 30, 2022

Super easy to personalize and put together.
They were smaller than I thought, but I probably missed the sizing part, but they are still fine and work perfect. They turned out really cute. Thank you

Date of experience: June 30, 2022
Massachusetts
1 review
0 helpful votes
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Product came out great and shipping was fast! Great quality!

Date of experience: June 30, 2022