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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Invitations were delivered extremely fast and look exactly like the sample.
Very easy to navigate their web site to personalize invitations. Good quality not cards. Quick delivery window.
Nice to be able to custom the wording in the card. Fast delivery
It was exactly as I ordered. Non pixelated! Just what I needed for my bridal tea guest book! Received package a week early!
It was super easy to use the design program, the printing/shipping was super quick (3 days), and the final product is beautiful! The 50% off was a nice addition too!
Everything came as expected. The Invites look good and card stock is nice quality
It's so easy creating custom jewelry backing cards on Zazzle, the process is seamless and shipping is pretty fast
They came out great and in good time great purchase
I love them. My only complaint is with my self lol I should have gone glossy but they are still so beautiful and exactly what I ordered. Thank you.
I ordered some tissue paper with a custom image. The image did not look the way I wanted. I requested a refund late in the evening and received a refund early in the morning the next day- including shipping I would use them again for something else secure in the knowledge that I'll get my money back if it doesn't work out.
This is a fantastic place for those of us who's styles are unique! Quality products and a great selection of them! My only gripe is that the app is not great when trying to design. It tends to close or log you out in the middle of a design. I lost a design do to this.
Designed my company badges. It was quick and easy to design. I like my badges that was received.
Is just like the pic! Very pretty crystals. The picture did it justice!
Super easy to personalize and put together.
They were smaller than I thought, but I probably missed the sizing part, but they are still fine and work perfect. They turned out really cute. Thank you
Product came out great and shipping was fast! Great quality!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

