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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Nice work!
July 3, 2022

Easy, nice quality and was delivered before time. I like their work.

Date of experience: July 3, 2022
Ohio
1 review
0 helpful votes
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Thought it was something else
July 3, 2022

Ordered invitations the pictures of looked different than what I received.

Date of experience: July 3, 2022
New York
1 review
0 helpful votes
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Awesome Buttons!
July 3, 2022

Fast shipping, great price, great quality.
Love my Buttons they are perfect

Date of experience: July 3, 2022
Ohio
2 reviews
0 helpful votes
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Bridal shower
July 3, 2022

The shipping was a bit expensive so any discounts given were not worth it.

Date of experience: July 3, 2022
Massachusetts
1 review
0 helpful votes
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Fast turnaround
July 3, 2022

Ordered and within a week or less it was delivered!

Date of experience: July 3, 2022
Colorado
1 review
0 helpful votes
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Thanka
July 3, 2022

Easy and fast thanks. I don't want to write a review or at least 50 characters

Date of experience: July 3, 2022
Texas
1 review
0 helpful votes
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Great experience
July 3, 2022

Excellent, arrived earlier to an expected. Like how customizable this was and will recommend to others

Date of experience: July 3, 2022
Texas
1 review
0 helpful votes
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Graduation invitation
July 3, 2022

Very good design and format. Navigation of the website for perfect design was very easy with many options to choose from. The design I chose came out excellent!

Date of experience: July 3, 2022
Texas
1 review
0 helpful votes
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Fast!
July 3, 2022

Invitations and detail cards
Arrived sooner than expected and printed perfectly. Will definitely use again.

Date of experience: July 3, 2022
New York
1 review
0 helpful votes
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Nice Cards But…..
August 2, 2022

Not as bright as it showed it was going to be and not enough envelopes. We had to go out and purchase envelopes. That disappointed us.

Date of experience: July 3, 2022
Kentucky
2 reviews
0 helpful votes
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Perfect!
July 3, 2022

I ordered baby shower invitations and they were beautiful!

Date of experience: July 3, 2022
Ohio
1 review
0 helpful votes
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Invitations looks great.
July 3, 2022

Very pleased from placing order online to receiving shipment. Would highly recommend.

Date of experience: July 3, 2022
North Carolina
1 review
0 helpful votes
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Great!
July 3, 2022

It was wonderful and the invitation came out beautifully!

Date of experience: July 3, 2022
New York
1 review
0 helpful votes
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Love the clock
July 3, 2022

It is a gift and it looks great for a 50th anniversary gift. I know the persons will love it and cherish it

Date of experience: July 3, 2022
Iowa
1 review
0 helpful votes
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Simply beautiful
July 3, 2022

Great fast shipping! Beautiful invitations, exactly what we ordered. I would definitely order from zazzle again.

Date of experience: July 3, 2022
New Jersey
1 review
0 helpful votes
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Invitations
July 3, 2022

I have used them site twice for invitations. Both times found exactly what I was looking for.

Date of experience: July 3, 2022
Minnesota
1 review
0 helpful votes
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Just OK
August 2, 2022

The printing on the napkins has ink that was supposed to be black, but you can see the purple hint on the edges. Some of the napkins are off center. The napkins themselves are not soft or nice.

Date of experience: July 3, 2022
Zazzle S. Zazzle Rep
over a year old

Hi Lauren,
We are very sorry to hear you were disappointed with the napkins you received! We've just reached out to you directly via email so that we can make this right! We look forward to your response!
Thank you,
Ryan

Illinois
1 review
0 helpful votes
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Great, quick service!
July 3, 2022

Great condition. Came quicker than it said. Highly recommend!

Date of experience: July 3, 2022
California
1 review
0 helpful votes
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Great product
July 3, 2022

I want to buy a membership now I love how it turned out

Date of experience: July 3, 2022
Michigan
1 review
0 helpful votes
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Loved my product
July 3, 2022

Product turned out amazing, and arrived in a timely manner. Will be ordering from Zazzle again!

Date of experience: July 3, 2022